Kenya Airways City Office in London UK 15


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Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.
 

 

Kenya Airways London City Office Address:
World Business Centre 1 Third Floor
1208 Newall Road
Heathrow Airport Office
Hounslow
Middlesex
TW6 2RE

Kenya Airways City Office telephone contact numbers:
44 20 82831800

Email: [email protected]

Fax: 44 020 8283 1880

Working hours

Map

Kenya Airways Official website: https://www.kenya-airways.com

Kenya Airways Online Check-in: https://www.kenya-airways.com/online check-in

Check Kenya Airways flight status here: www.kenya-airways.com/flightschedule

Kenya Airways baggage services telephone contact numbers:
44 20 82831800

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Near-by Airports:

Near-by cities:

Attractions in London:

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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15 thoughts on “Kenya Airways City Office in London UK

  • Mahad

    Dear Sir / Madam
    I’m contacting you because we wont be able to re-book our flight. Our ticket was 1 year valid and also changeable.
    Please could you help!

  • RAHMAN OLASUNKANMI KELANI

    I am writing because I have flown two legs in a three legs flight and un able to get my flying blue included when I was checking in.
    I was told in the two cities that ‘ may be my name on the ticket is not exactly as it is on my flying blue record.
    I tried to send in my e ticket and boarding passes as advised, but the system says I have to wait till 7 (seven) days.
    I don’t want to wait seven days because I want to see how I can use my miles to upgrade last leg of my vacation.
    Please help

  • Ramnik Shah

    I have an elderly couple travelling to Kenya as returning passengers booked on 1 Sep flight in Business class. The husband is deaf but wife speaks Swahili and Gujarti. Can the air hostess look after them.Wheel Chair has been booked for both of them. They are both in their 90
    Any help from Kenya Airways would be appreciated grately

  • Peter Omiso

    Hi,
    I am booked to travel on 31 May but I want to change it to either 22 or 23 May. Please advise on how to go about it as the Nairobi office has reffered me to the UK Office where the ticket was purchased. My ticket Reference is R3TNQ7.

  • Imran Khalid

    Dear Sir/Madam,

    We ship crewing agent and Nigerian seamen suppose fly on Kenya Airline from Nairobi to London Heathrow.
    UK principal bothering to find popper contact details/email address to send guarantee letter/paperwork for update OK to board.
    Please any body can help us

    Thank you

  • Dipa

    My bag has been missing for 2 days. We landed from London to Nairobi on the 9th morning 5am. My suitcase has my valuabkeand my house keys. I traveled with 2 children 2 &6 they cant seem to load my bag from heat grow I have made a trip to the Nairobi airport twice to no avail. The service at Kenya airways is horrid. Nobody knows what’s happening. They seem to pass the problem round instead of helping the client find a solution. If anyone is reading this please I would appreciate a response
    Thank you

  • Diana

    I writing with disappointment of the service i received from Kenya Airline i writing begging for assistance since the 9/07/18 to date i have not get any help . I had to pay triple the amount for a return ticket because of you incompetent staff . i want my money back! Disruption [Incident: 180705-000539] that’s all i’m getting references after references that means nothing to me .

  • Eric Takam

    Dear Sir / Mme

    i travel with my son from Istanbul to Douala the 30th November on arrival your company lost our bags since then I wrote to your company at least 60 times no one to give me an answer all the time you reply that you escalate to the next level till today I did not receive my bads 6 months or 7 months neither any compensation for my lost .
    on your website you said your the pride of Africa I doubt because the way you deal with your customers is unreal I even ask for a letter for my insurance company you are unable to send it to me.
    you are a disgrace of Africa and sorry for my language but at the moment I have no other choice.
    a company like your make people talk bad about Africa. I will NOT RECOMMEND your company to anyone.

  • jerry

    being removed via kenya airways against my will. and forcefully being forced onto seats of kenya airways to be deported to a country which constitutes of many risk

  • Dipo Agbetayo

    Hello….kindly send me your City-of-London sales office address.

    Thanks in advance for your understanding.

    Regards….Dipo Agbetayo

  • Freddy Murisa

    Please confirm if the flight from Heathrow to Harare is still available as I am booked to travel given the Covid-19 restrictions announced by the UK government recently.

  • Mary Cubitt

    I am trying to rebook a flight that was cancelled incident 201219-000152
    I wish to fly from Heathrow on January 5th to Mombasa with Kenya airways but cannot speak to anyone despite being on the phone for 2 hours!
    If you wish to refund my business class fare I will book with another airway provider.
    Very bad guest support as no answer to my emails.

  • Mary Cubitt

    I am trying to rebook a flight that was cancelled incident 201219-000152
    I wish to fly from Heathrow on January 5th to Mombasa with Kenya airways but cannot speak to anyone despite being on the phone for 2 hours!
    If you wish to refund my business class fare I will book with another airway provider.
    Very bad guest support as no answer to my emails.

    ANSWER ME THEN .