Kenya Airways City Office in Lusaka ZAMBIA Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 17

Kenya Airways City Office in Lusaka ZAMBIA Phone number, Address, Email, Working hours, Google map location

Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.


Kenya Airways Lusaka City Office Address: Kenya AirwaysPLC
Ground Floor, Plot 2374
Next to Show grounds, Arcades, Great East Road
Lusaka Zambia

Kenya Airways City Office telephone contact numbers: 
Mobile: +260-966861388(sales & ticketing)
Landlines: + 260-211-367200, +260-211-367201/03/08/09
Whatsapp Number-+254 705 474 747

Email: [email protected]

Customer Relations: [email protected]

Fax: 260-211-228902, 260-211-234040

Working hours: Monday-Friday 08:15-16:30 hours
Saturdays 09:00-12:00 hours, Sundays and Public Holidays-Closed

Map: View Location here

Kenya Airways Official website:

Kenya Airways Online Check-in: check-in

Check Kenya Airways flight status here:

Kenya Airways baggage services telephone contact numbers:
260 211 367200, 260-211-367201

Kenya Airways Baggage Allowance

Kenya Airways

View Kenya Airways Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Kenya Airways Customer care / support

Kenya Airways Head Quarters: Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 – 00501 Nairobi, Kenya

Kenya Airways Customer Care Phone Number: +254734104747, Mobile: +254711024747

Kenya Airways Whatsapp Number: +254705474747

Email: [email protected]

  Location: View Google direction here.

Kenya Airways Special assistance

Travel during pregnancy in Kenya Airways

Pregnancy rules in Kenya Airways:

  • Expectant mothers can travel in Kenya Airways till 34th week of the Single pregnancy and 32nd week of the multiple pregnancy.
  • A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download
  • The certificate must be dated within 10 days of your flight departure.

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Kenya Airways?

View How to change mistakes in your name, flight date and refund ticket in Kenya Airways through the above link.

Kenya Airways Special Meals

  1. Religious Meals
  2. Vegetarian Meals
  3. Medical and Dietary Meals
  4. Baby and child Meals

*For any Queries, contact:

Call Centre Number: +254711024747

How to Web Check-in Kenya Airways?

Procedure to do web check-in or online check-in Kenya Airways

List of Kenya Airways Offices Worldwide

Find Kenya Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Queries handled by Saudia (Saudi Airlines) airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

Is there any problem / complaint with reaching the Kenya Airways Lusaka City Office Address or Phone number? Please report any issues using the below comment form.

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[Total: 31 Average: 2.6]

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17 thoughts on “Kenya Airways City Office in Lusaka ZAMBIA Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Christopher malimbu

    I need a ticket fron Lusaka to Nigeria Lagos to depart on 05/01/2018, return on 08/01/2018.
    Need a round trip/ return ticket.
    Food inclusive.
    Christopher malimbu

  • Michael Podbury

    I went to
    Kenya Airways Lusaka City Office Address:
    3rd Floor, Maanu Centre
    Addis Ababa Roundabout
    P.O BOX 31856
    But KQ is no longer there.
    Please advise where you have moved to.
    Many thanks.


    Trip from Lusaka to Dubai.
    Good morning.
    i would like to find out how much it would cost 3 adults to travel from Lusaka to Dubai from 1 November to 4th November.Your quick response will be appreciated.

  • stephen german

    I gave a low score as I had to phone 7 times to get through to the office and when I finally got through they were unable to help me check in as the system was down. The lady on the phone was very pleasant and as helpful as she could be but the frustration of not knowing that you are booked on a flight is not acceptable and unnecessarily stressful.
    Seeing the other comments below it appears that many people are using this comment page to make requests. Perhaps it needs to be made clearer what the comment box is for.

  • Kafwanka Alex Ahmad

    How long does it take to trace the missing bags? I arrived today in Lusaka around 01:20 hrs and all my bags were not seen except a handluggage!! I filled in the complaint at the airport and until now no response.

  • Gwen Towse

    This office is impossible to reach. I spend hours trying to get through to this office and finally have to make an international call to Nairobi in order to get any assistance. I find this exasperating and completely unacceptable for an international airline. My daughter flies from Lusaka to Nairobi to school and I have to contact the Kenya Airways office often, but end up having to pay high costs to make an international phone call to Nairobi as the staff in Lusaka rarely answer the phone.

    • Joseph Katema

      I called the first time and call was answered. Add the country code to the number you be through. You can as well go to their office at Pangea House/Building near Arcades mall