Kenya Airways Customer Care Phone number | Email


Kenya Airways Ltd., more commonly known as Kenya Airways, is the flag carrier airline of Kenya. The company was founded in 1977, after the dissolution of East African Airways. Its head office is located in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.

Kenya Airways Official website: https://www.kenya-airways.com/

Kenya Airways Online Check-in: https://www.kenya-airways.com/Online Check in

Note: Kenya Airways Online Check in begins from 30 hours until 2 hours before departure.

Check Kenya Airways flight schedule here: https://www.kenya-airways.com/plan-and-book/flight-timetable/

Check Kenya Airways flight status here: https://www.kenya-airways.com/flight-status/

Kenya Airways Baggage Allowance

Kenya Airways

View Kenya AirwaysĀ Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Kenya Airways Customer care / support

Kenya Airways Head Quarters: Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 ā€“ 00501 Nairobi, Kenya

Kenya Airways Customer Care Phone Number: +254734104747, Mobile: +254711024747

Kenya Airways Whatsapp Number: +254705474747

Email: [email protected]

Ā  Location: View Google direction here.

Kenya Airways Special assistance

Travel during pregnancy in Kenya Airways

Pregnancy rules in Kenya Airways:

  • Expectant mothers can travel in Kenya Airways till 34th week of the Single pregnancy and 32nd week of the multiple pregnancy.
  • A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download
  • The certificate must be dated within 10 days of your flight departure.

*For any special assistance, Contact: https://www.kenya-airways.com/expectant-mother/

How to change mistakes in your name, flight date and refund ticket in Kenya Airways?

View How to change mistakes in your name, flight date and refund ticket in Kenya AirwaysĀ through the above link.

Kenya Airways Special Meals

  1. Religious Meals
  2. Vegetarian Meals
  3. Medical and Dietary Meals
  4. Baby and child Meals

Religious Meals

Meals Code
Hindu Meals HNML
Vegetarian Jain Meals VJML
Kosher Meals KSML

Vegetarian Meals

  • Asian Vegetarian meals (AVML)
  • Vegetarian meals (AVML)

Medical and Dietary Meals

Meals Code
Gluten-Free Meal GFML
Bland Meal BLML
Diabetic Meal DBML
Low Fat Meal LFML
Non-Lactose Meal NLML
Low Sodium/ Low Salt Meal LSML

*For any Queries, contact: https://www.kenya-airways.com/prepare-for-travel/special-assistance/special-meals/

Call Centre Number: +254711024747

How to Web Check-in Kenya Airways?

Procedure to do web check-in or online check-in Kenya Airways

List of Kenya Airways Offices Worldwide

Find Kenya AirwaysĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Kenya Airways

  • Boeing 787-8BOEING 787-8
  • Boeing 737-800BOEING 737-800
  • Boeing 737-300FBOEING 737-300F
  • Embraer E190EMBRAER E190

Download Kenya Airways App for Apple (iphone, ipad, mac) / Android (ios)

Contact Kenya Airways on social media

Queries handled by Kenya Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue (Frequent Flyer).

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