Kenya Airways Ticketing Office in Ngong road Nairobi Kenya 4

Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.


Kenya Airways Ngong road, Nairobi Ticketing Office Address:
1st Floor,The Junction Shopping Mall,
Ngong Road

Kenya Airways Ticketing Office telephone contact numbers:
254(0)20-64222203 / +254-711-02-2203



Working hours
Mon-Fri 0900-1800
Saturdays: 0900-1500


Kenya Airways Official website:

Kenya Airways Online Check-in: check-in

Check Kenya Airways flight status here:

Kenya Airways baggage services telephone contact numbers:
254(0)20-64222203 / +254-711-02-2203

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Near-by Airports:

Near-by cities:

Attractions in Ngong road, Nairobi:

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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4 thoughts on “Kenya Airways Ticketing Office in Ngong road Nairobi Kenya

  • Daisy Koech

    On 24.01.2017 i walked into the KQ office at the junction along Ngong Road to book a ticket and the staff there are awesome.
    thanks to a lady by the name Alice she took her time to explain to me the routes /charges till i got my ticket.
    KQ the better option.

  • mary thongoh

    its difficult to get in touch with your junction office they keep you holding for hours and with a very irritating recording ‘thank you for holding ”

    we waste our airtime just holding waitng to be connected. please put a toll free number. in this day and age its insensitive and poor customer service to place a number that you never pick and its on hold through out. that kind of customer service stinks.
    i was trying to book a ticket and i could not get anyone to talk to.

  • Ronald E Hoekstra

    I am booked on Kenya Airways flight DL9158 from Nairobi to Amsterdam on May 4, 2019. This flight is in conjunction with Delta Airlines. I wish to make a seat selection prior to May 4 and prefer Economy Comfort if available. Also I would prefer an aisle seat. If aisle is not available, I prefer a window seat.