KLM office in Jakarta, Indonesia 7

Updated on 21/7/17

About KLM:


KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.


KLM Jakarta Office Address:
Summitmas II, 17th floor, Jl. Jend. Sudirman Kav. 61-62, Jakarta 12190, Jakarta, Indonesia

Map: View direction here 

Nearby Landmark for KLM office in Jakarta: Near PT Summit Auto Finance

Location: KLM office in Jakarta is located in Kota Jakarta Selatan, Jakarta

KLM Reservation office telephone contact numbers:
+62 21 2927 2222

Working hours
Monday – Friday(08:30 – 17:00), Sat – Sun: 07.00 – 16.00


KLM Official website: http://www.klm.com/

KLM Online Check-in: www.klm.com/online check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: www.klm.com/flightstatus

KLM baggage services telephone contact numbers:

For KLM baggage inquiries : KLM baggage inquiries

KLM Baggage lost and found:Baggage lost and found – KLM

Near-by Airports: Click on airport name to view contact information of the airport: phone number, email, address, timings etc

Soekarno-Hatta International Airport, Husein Sastranegara International Airport, Achmad Yani International Airport

View the nearest KLM  offices in Indonesia and the address, phone number, website and more.

List of KLM Offices


KLM Special Assistance

KLM Cares Tel: + 31 202068444

Opening Hrs: Mon – Sun: 07.00 – 22.00

Email: [email protected]

Types of Planes / Air craft available with KLM

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF
Queries handled by KLM Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles

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7 thoughts on “KLM office in Jakarta, Indonesia

  • Norbert Schmidt

    Booking code is 6B4JBG – normal home Flight date is mo 04.12.2017. Actually we are at Bali very close to the Mount AGUNG.
    We have a Flight with LION AIR from Denpasar to Jakarta. Airport Denpasar is closed because of the Eruptions Mt. Agung.
    We can not use this Flight.

    Now we would like to take the Train from Banyuwangi to Jakarta. We would like fly home before the normal back flight date,
    soon as possible. It can be Thursday-Friday or Saturday. 30.11.-02.12.2017

    Please help us
    Norbert Schmidt and Brigitte Schmidt-Bringsken

  • Dick van der Meij

    I just made a booking with KLM with booking code UIHYCK passenger name Theodorus Cornelis van der Meij. I opted for payment by bank but want to change it to creditcard. Is this possible?

  • Lena Lindvig

    Hi KLM
    I am trying to contact customer service by 021 2927 2222 without any luçk. The line is being closed before it rings! Help please.
    Do I need to provide a covid test in order to fly by KLM and to get into Soekarno Hatta Airport?
    Thank you.


    FBC _ 0791DD20A980 WUV237

    It’s been a year since you abandoned us in Bali, without a solution, and we are going around in circles to obtain reimbursement (+2000€)
    My Société Générale Bank says that it has not received any transfer from KLM because the VISA card used for the purchase had to be changed due to hacking!
    CAN YOU give ME a bank proof that this payment has been made and the date?
    My new Visa card: 4561 4093 3847 8387 _ Guy CALVET
    My old VISA OR PREVIOUS card with which I made the purchase is: 4561 4094 1353 0706