KLM office in Kuala Lumpur, Malaysia Office number, Address, Flight status, Special assistance 22

KLM office in Kuala Lumpur, Malaysia Office Phone number, Address, Email, Working hours, Google map location

About KLM:


KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. It has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.


KLM Kuala Lumpur Office Address: Lot S37 Level 4, Main Terminal Building, KL International Airport, 64000 Sepang, Selangor, Kuala Lumpur, Malaysia

Working hours: Monday to Sunday 01:00 PM – 11:59 PM

Map: View direction here 

Nearby Landmark for KLM office in Kuala Lumpur: Near Parkroyal

Location: KLM office in Kuala Lumpur is located in  Bukit Bintang, Kuala Lumpur

KLM Reservation office telephone contact numbers: +60 32 058 53 51

Working hours: Monday to Sunday 08:00 AM – 05:00 PM

KLM Reservation office (Flying Blue Service Line): +60 32 058 53 54

Working hours: Monday to Sunday 08:00 AM – 08:00 PM

KLM Official website: https://www.klm.com.my/

KLM Online Check-in: https://www.klm.com.my/check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: https://www.klm.com.my/flight-status

KLM baggage services telephone contact numbers: +60 38 776 37 33

Working hours: 24/7

For KLM baggage inquirie: https://www.klm.com.my/information/baggage

KLM Baggage lost and found: https://www.klm.com.my/information/baggage/lost-baggage

Near-by Airports: Click on airport name to view contact information of the airport: phone number, email, address, timings etc

Sultan Abdul Aziz Shah AirportKuala Lumpur International AirportSultan Azlan Shah Airport

KLM Royal Dutch Airlines Flight Code: KL

KLM Customer Care Support

Check the above link to know the KLM Royal Dutch Airlines customer care phone number, email etc

KLM Baggage Allowance

British Airways Baggage

View KLM Royal Dutch Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in KLM Royal Dutch Airlines?

Procedure to do web check-in or online check-in in KLM Royal Dutch Airlines

  1. Visit https://www.klm.co.id/check-in
  2. Enter ticket number or booking code
  3. Enter the Loyalty programme number (if you have)
  4. Enter the passenger’s last name.
  5. Click ‘Start Check-in’.
  6. Confirm the details. You can select your seat
  7. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in KLM Royal Dutch Airlines ?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in KLM Royal Dutch Airlines.

KLM  Special assistance

Travel during pregnancy in KLM

  • Expectant mothers can travel in KLM Airline till 36th week of the Single and multiple pregnancy.
  • When flying with special medical requirements, you may need to arrange medical clearance certificate.
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (Medif-Form A and Medif-Form B)

For any special assistance queries, contact: https://www.klm.co.id/information/assistance-health/pregnant


Procedure to get medical clearance in KLM

  1. Download Form A, Download Form B
  2. send the completed application form to Request a FREMEC

For more details, contact KLM Health Services

vaccinations and health advice: https://klmhealthservices.com/en/home-2/

Phone+ 800 556 22 737

Working hours: Monday to Sunday 07:00 AM – 10:00 PM

Email: [email protected]

How to do a web check-in (WCI) for a flight and get the boarding pass online?

You can view How to do a web check-in (WCI) for a flight and get the boarding pass online? through the above link.

List of KLM Offices

Click the above link to view the List of KLM Offices address, phone, email, working hours, website, direction and more.

Types of Planes / Air craft available with KLM

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF

Queries handled by KLM Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport , In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles


1.Where are KLM headquarters?

Amstelveen, The Netherlands

2.Which lounge does KLM use in Singapore?

To KLM’s website, KLM business class passengers have access to the Marhaba Lounge in Singapore.

3.Is food in KLM lounge free?

To wind down or take a relaxing break in between flights, ‘Blue’ is the place to be, The lounge offers free food and drinks

4.Is KLM a 5 star airline?

That KLM has been awarded a five-star rating by customers worldwide.o wind down or take a relaxing break in between flights, ‘Blue’ is the place to be The lounge offers free food and drinks.

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22 thoughts on “KLM office in Kuala Lumpur, Malaysia Office number, Address, Flight status, Special assistance

  • David Gibbons

    I cannot get an answer on the telephone 03 87766253.

    Please call me at 0196211207, as I want to make a booking to Amsterdam return for 2 Business class tickets, for which I want to pay locally.

    Sincerely, David Gibbons.

    • Maalini Krishnasamy

      My name is Maalini. I have booked a 2 way ticket from Kuala Lumpur to Graz Austria in September 2021. Now I’m planning to return on the 17th of December 2021 from Graz to Kuala Lumpur. My flight has been rescheduled and this is the flow
      Graz to Amsterdam – 17th December 2021
      Amsterdam to Kuala Lumpur – 16th December 2021

      This schedule doesn’t make sense. My booking no is
      PPSDPD. I have been trying to get through call, wats app and email but nothing works.

      Please get to me back asap. Thank you


      I would like to book a ticket to fly back to scotland in march 2022. Scotland does not need a pre departure pcr test anymore. I just want to know whether does klm or singapore airline needs a pre departure pcr test. As I know some of the route to uk will have 2 transit. One is in Singapore and the other one is in Amsterdam.
      Thanks for your help.

  • Law Kok Yoon


    I’ve recently booked a flight from Kuala Lumpur to London with details as follows. While i was given the option to choose a window seat, i couldn’t pick my wife’s seat. As such , I just wanted to enquire and ensure that my wife and i are seated together on all flights below.

    Look forward to receiving your confirmation reply below.

    Thank you,

    Law Kok Yoon (me)
    phone: 0122841992
    My wife: Tan Wah Boon

    Traveller Information
    Mr. Kok Yoon Law
    Adult No frequent flyer details provided Ticket # 0742838106502
    Ms. Wah Boon Tan
    Adult No frequent flyer details provided Ticket # 0742838106503
    * Seat assignments, special meals, frequent flyer point awards and special assistance requests should be confirmed directly with the airline.
    21 Nov,2018 – Departure 1 stop Total travel time: 15 h 50 m
    custom air icon Kuala Lumpur Amsterdam 13 h 5 m
    10,212 km
    KUL 23:50
    Terminal M
    AMS 5:55 +1 day
    KLM 810
    Economy (X) | Confirm seats with the airline*
    Stopover: 1 h 25 m
    custom air icon Amsterdam London 1 h 20 m
    339 km
    AMS 7:20 LHR 7:40
    Terminal 4
    (Arrives on 22 Nov,2018)
    KLM 1001
    Economy (L) | Confirm seats with the airline*
    28 Nov,2018 – Return 1 stop Total travel time: 14 h 45 m
    custom air icon London Amsterdam 1 h 20 m
    339 km
    LHR 17:05
    Terminal 4
    AMS 19:25
    KLM 1022 Operated by /KLM CITYHOPPER
    Economy (L) | Confirm seats with the airline*
    Stopover: 1 h 25 m
    custom air icon Amsterdam Kuala Lumpur 12 h 0 m
    10,212 km
    AMS 20:50 KUL 15:50 +1 day
    Terminal M
    (Arrives on 29 Nov,2018)
    KLM 809
    Economy (X) | Confirm seats with the airline*

  • Jos van Doorn

    I had a difficulty with the KLM in Kuala Lumpur. I talked to a lady. I wanted some information. She asked specifications and told me to wait. She hangs up. I waited five minutes and I did not get the information that I wanted. I called again. I did not hear a voice. I only heard the music.

    I want to fly with my wife to Schiphol from Kuala Lumpur. We fly economy. And we fly starting on April 30 2019 and we fly back May 14 2019. How much are you going to charge us?

  • Jos van Doorn

    I had a difficulty with the KLM in Kuala Lumpur. I talked to a lady. I wanted some information. She asked specifications and told me to wait. She hangs up. I waited five minutes and I did not get the information that I wanted. I called again. I did not hear a voice. I only heard the music.

  • Jamel Othman

    my booking code VYUDPS.
    I travelled from NTE-AMS KUL on the 24th Oct 2018. (Business Class)
    However, I missed my flight KUL-SIN-AMS-NTE on the 30th oct 2018 due to personal matters.
    Can I get the new replacement date (open) for my return ticket?


  • Yahaira colon Santiago

    I’m from the USA . If been trying to get in contact with someone. A package was sent to me from Australia and it now stuck at your airport cause it need a yellow tag, I’m looking for information please



  • Johny

    This is the worse service from KLM. I tried to call them since last 4 days no one pickup the call. I want to cancel the trip and get full refund.

    Please call me back 0194419074

  • Hee Yan Ting

    I refer to my booking for EDIN to KUL on 24 March 2020. Booking number is J99G56. Original ticket from EDIN to AMS was on KL 1286 at 1700 but this flight was cancelled and a new flight was booked for KL 1282 at 1320. Passenger name Yanting Hee. An extra baggage was also purchased. An economy comfort seat was bought but I was given a standard seat.
    However, upon checking in at airport to drop bags, there insist that a extra baggage was not bought and had to pay Euro 100 for the 1 extra baggage.
    I know that it is a difficult time with the virus outbreak but appreciate if you pls look into this.
    Thank you

  • Anthony Bolingbroke

    I booked a ticket for my wife on 18 June (ticket numbers 0742431264557) from Paris to Kuala Lumpur utilising the voucher you provided for her cancelled flight in mid March. I also paid RM6365 to upgrade her to Business Class.
    I was very upset to learn that you had dramatically curtailed the service you offered for this fee. It is truly underhand that you should seek to sell me a product a full price knowing full well that only a limited service would be available. I did not expect such a prestigious airline to stoop to such shady selling practices. Shame on you.

  • Sid Ali Arouche

    No one answers the phone. I called KLM in the UK to ask for a refund. They told me I had to call KLM in Malaysia as they sold me the ticket. Can you please email me a number that I actually can reach you with. Thanks

  • margarita pereira

    Hi, I saw on the web that it is possible to check in extra luggage for additional price of Rm 333 per bag of 23 kg. We are three passengers so we will be adding an extra 3 additional bags, as we are moving out of the country. So the total checked in bags for 3 of us would be 6 bags. is it correct? Just wanted to confirm that my understanding of additional bag and the price is right.

  • Agustin Palacios

    Good morning,
    I am a peruvian diplomat travelling to Perú via Amsterdam on 27th February 2022.
    I have been vaccinated and have the booster too.
    Peru does not require PCR test for full vaccinated travellers but I was told that KLM does.
    I will be in transit in Amsterdam.
    Do I need the PCR test?
    Can I get the test at KLIA airport?
    Thank you.
    Agustin Palacios.

  • jaithish john

    Dear Sir,

    I am planning to visit Machu Picchu in Dec 2022. Departing Kuala Lumpur on 10 Dec 2022 and back in Kuala Lumpur on 23 December 2022.

    I would like to know if the KLM flights from KUL to Lima, Peru ( via Amsterdam) is available or whatever is the best option.



  • Anthony John Finch

    Dear Sir / Madam,

    Some months ago I put in a claim which has the refund request number 085-3B66C1E185E9. This refers to a flight SQBJPU and a ticket number 074 2430469717.

    Please contact me to let me know why it is taking so long to process this claim.
    Thank you