KLM office in Lima, Peru 17


About KLM:
KLM-logo

 

KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.

 

KLM Lima Office Address: Av. del Pinar 180, Cercado de Lima 15038, Per

Map: View direction here 

Nearby Landmark for KLM office in Lima: Near Miraflores · Circuito Magico Del Agua · Plaza de Armas

KLM Reservation office telephone contact numbers: +51 17 085 576

Working hours: Monday to Friday 08:00 AM – 08:00 PM Saturday – Sunday 09:00 AM – 05:00 PM

KLM Reservation office (Flying Blue Service Line): +51 1708 5743

Working hours: Monday to Friday 08:00 AM – 08:00 PM Saturday – Sunday 09:00 AM – 05:30 PM

KLM Official website: https://www.klm.com.pe/en

KLM Online Check-in: https://www.klm.com.pe/en/check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: https://www.klm.com.pe/en/flight-status

KLM baggage services telephone contact numbers: +51 1 312 02 00

Working hours: Monday to Friday 08:00 AM – 05:30 PM Saturday – Sunday 09:00 AM – 01:00 PM

For KLM baggage inquiries : KLM baggage inquiries

KLM Baggage lost and found: Baggage lost and found – KLM

Near-by Airports: Jorge Chávez International Airport, Francisco Carle Airport,  Alférez FAP David Figueroa Fernandini Airport

Attractions in United Kingdom: Stonehenge, Tower of London, The Roman Baths and Georgian City of Bath, The British Museum, York Minster and Historic Yorkshire.

KLM Royal Dutch Airlines Flight Code: KL

KLM Customer Care Support

Check the above link to know the KLM Royal Dutch Airlines customer care phone number, email etc

KLM Baggage Allowance

British Airways Baggage

View KLM Royal Dutch Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of KLM Offices

Click the above link to view the List of KLM Offices address, phone, email, working hours, website, direction and more.

How to Web Check-in in KLM Royal Dutch Airlines?

Procedure to do web check-in or online check-in in KLM Royal Dutch Airlines

    1. Visit https://www.klm.com.pe/en/check-in
    2. Enter ticket number or booking code
    3. Enter the Loyalty programme number (if you have)
    4. Enter the passenger’s last name.
    5. Click ‘Start Check-in’.
    6. Confirm the details. You can select your seat
    7. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in KLM Royal Dutch Airlines ?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in KLM Royal Dutch Airlines.

KLM  Special assistance

Travel during pregnancy in KLM

  • Expectant mothers can travel in KLM Airline till 36th week of the Single and multiple pregnancy.
  • When flying with special medical requirements, you may need to arrange medical clearance certificate.
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (Medif-Form A and Medif-Form B)

For any special assistance queries, contact: https://www.klm.com.pe/en/information/assistance-health/pregnant

Procedure to get medical clearance in KLM

  1. Download Form A, Download Form B
  2. send the completed application form to Request a FREMEC

For more details, contact KLM Health Services

vaccinations and health advice: https://klmhealthservices.com/en/home-2/

Phone+ 800 556 22 737

Working hours: Monday to Sunday 07:00 AM – 10:00 PM

Email: [email protected]

Types of Planes / Air craft available with KLM

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF
Queries handled by KLM Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles

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17 thoughts on “KLM office in Lima, Peru

  • Jutta Bailey

    Hello!
    My daughter Larissa Bailey needs to change her return flight with KLM under the following booking code:

    YMGQ3V

    Instead of flying from Buenos Aires to Frankfurt, Germany, she needs to fly from BOGOTA, Columbia.
    Instead of leaving on June 6, she needs to fly earlier.
    In order to choose a flight, could you please let me know which flights (Bogota – Frankfurt) are available for her on May 24, 25 and 26?
    Sincerely,
    Jutta Bailey

    Please respond to these email addresses: [email protected] and [email protected]

    Thank you!!

    • Jill Bignell

      Dear Sir or Madam, I went to the office in San Isidro as per the above address last week – and it is closed! and has been since before christmas, apparently. What a shame you have not updated this site?
      The 2nd thing is that I went there to ask about changing my ticket booking ref. S1TD7P. I would like to return to the UK earlier for family reasons……..eg 5th May or thereabouts, whatever is the cheapest ticket. Can you please help me with that? Where do I go or can you suggest to me online what to do. I know I have to pay a “fine” but what will be the difference in price also?
      Finally, the free 0800 number given out by the doorman at your previous offices, does not work – it’s just a faint noise. KLM is usually a very good quality airline – so far, this last week, I am not impressed.
      Yours sincerely Jill Bignell

  • Eric De La Piedra

    Uribe Huaman Maria Diana, reserve QD4J6E.
    She need to change the day of my return flight. Please recommend the day between June 4 to 9, which would represent for me the lowest penalty.
    Please respond to these email addresses: [email protected].

    Sincerely,
    Eric De La Piedra.

    Thank you

  • Genny Nancy TORRES AVELLANEDA

    Hello KLM I need to know how much cost an extra baggage of 34Kg . It is a CAJA CHINA , it’s like a BBQ grill . In a fly from LIMA to FLORENCE (return fly). I tried to contact you in Lima in anyway but there is no answer from you. Please I’ll fly this April 13th . As you can see I have a few days.

  • Reiss

    Ob es überhaupt noch KLM Büros auf der Welt gibt, stelle ich hiermit in Frage. In Lima gibt es zumindest schon längee kein Büro mehr, auch wenn die Web Seite das immer noch aussagt. Das erschwert Ticketsumbuchungen ungemein. 🙁

  • israel

    number , there is noone handling anything , office is closed numbers are a recording, you are taking my money and leaving me stuck here , cant even change flight an pay penalty

  • BURCIN AYRAL

    To whom it may concern
    This a very humanly complaint and request
    I had to borrow money for this trip that I will explain below .This journey was just to see my daughter.Unfortunately I am a composer with no relevant income.
    I’m a Peru resident.I live in a small village in cusco
    I bought the round trip tickets from cheap tickets.com ,I will attach the itinerary as needed
    My first leg was Cusco -Lima 12:37 on 21st May
    It was smooth but the official at the latam airs desk told me to check in again with Klm airlines because my second transfer was Lima-Amsterdam with KLM 744 at 20:00 Pm on the same day.But she still labeled the full flight route to the luggage as lima Amsterdam İstanbul
    In Lima after picking up my luggage I went to Klm check in desk .Non of them wearing blue shirts.A man at the entrance of the check in line wearing white shirts with Klm sign stopped me wanted to see my passport and told me come back in one our after asking irrelevant questions like “how I came to Peru” even if I showed my residency card.
    After one hour I went back to the desk, the same guy told me that they can’t take me to flight because the immigration didn’t let.I said Turkish citizens does not need transfer visa and I would stay at the airport…..and he did not listen .This trip was the only thing that kept me alive and a prejudice man stops me .this trip was surprise to my daughter .I started crying but he refused to help me.I asked the supervisor but the supervisor had the same approach
    I was helpless,the cheap ticket.com tried to help me they couldn’t get hold on someone at Klm .I had messaged to your Facebook page ,even the consulate ,all agreed that they had to take me into flight.But the guys at the desk did not listen.I waited till the last moment but nothing has changed .my flight took off without me at 20 pm .All night I stayed at the airport desperately crying to find an official to solve my problem.Because I just wanted to see my daughter maybe last time as a 50 years old broke composer .In the morning a gentleman saw my miserable and desperate situation trying to find a Klm official to solve my problem .He said he knows a man who can solve my problem.The gentleman he took me was a ticket agency who solves the problematic tickets of Klm .He spent many hours with a Klm official on the phone .to solve my problem.Unashamedly the official on the phone accepted to fly me with a fine as if I made the error.later the official said I have to go to check-in desk when it is open to see if I can fly.I asked the gentleman who helped to come with me to the desk at 17.00 .Because I knew the same guys was going to be at the check-in line entrance.As I knew at 17:00they were there and they refused to take me in ,they didn’t listen to the gentleman who was trying to help me as well.The gentleman gave up but he didn’t want me go upset because I was crying and he really understood my situation,he found a friend at Latam .his friend made a ticket for 23rd at 07:00.Lima to Sao Paolo, one night at the airport.then Sao Paolo to Rio de Janerio .To Roma and then finally to Istanbul.I was in Istanbul on 25th of May .On 22nd night I slept at the hotel paying 50 dollars.
    Latam,Ali italia,and Pegasus made me fly and Klm did nothing on the first part of journey, and got paid for doing nothing and made my life miserable.it took me 5 days to arrive to Turkey.
    But the same Klm flew me back with no problem and good service.
    As I borrowed money for this journey I need you to give me full refund +expenses for the first part of my round trip ticket and an official warning to the crew who works at Klm desk at Lima Airport.
    This is a small request after 5 day misery and humiliation at the Klm check-in line.
    Sincerely yours
    Burak Ayral
    ticket number 0067102176443

  • Rita Loli

    Hola una consulta por favor, entiendo que KLM trabaja con TRANSAVIA? Quisiera hacer algunas consultas a esta aereolínea.
    Espero su respuesta,
    gracais,

  • Katalin Szigeti

    Estimado Administrador!
    El 23 de febrero de 2019, en el mostrador de facturación del aeropuerto de Lima, compramos 4 boletos Lima-París-Budapest a uno de nuestros agentes en AF0483, respectivamente. AF1694, 25 de febrero de 2019, a partir de las 23.30 (que finalmente comenzó el 26 de febrero a las 0.25), pero no obtuvimos el monto pagado. Nombre del pasajero Katalin Szigeti, Gábor Elekes, Elekes Czaga Orsolya, Petrezselyem Zsolt.
    Envíenos la factura y envíenosla a la dirección indicada: H-2141 CSOMOR, Vizmusor u. 13.
    Gracias!
    Katalin Szigeti

  • Rory O'Kane

    Hello,

    I believe I have left my iPhone on the flight below:
    AF0480
    Paris/CDG to Lima
    05.05.19
    I was sitting in seat 42H

    I would be most grateful if you could offer any kind of update as this is my iPhone for business that is lost.

    Best regards,

    Rory

  • Nora Virginia Damtoft

    Dear Sir,
    My name is Nora Virginia Damtoft and I am a Danish citizen. My booking code is NYCVFG, I have return ticket from Lima to Amsterdam on 12 April on KL 0744 and on to Copenhagen on 13 April on KL 1133. I should like to know how we proceed under the curretnt difficult situation. I would of course appreciate to return as soon as possible to Copenhagen.
    i can be contacted by phone 51 1 9929 08837(my sister´s phone), and by e-mail [email protected]. Thank you. Nora Damtoft

  • Angelika Lavonia Robolin

    Two days a go I booked a flight from Atlanta to Munich.
    Booking no: 3899294018
    I was charged from KLM , the amount is still pending.
    Since two days I try to cancel the booking, but Eskype does not respond.
    I tried to call KLM, no success.
    How can I cancel this reservation with you?
    Thank you for an answer,
    Angelika Robolin.

  • LIa

    It’s impossible to contact the airline, there is no way to change my reservation online and no way to reach the airline via whatsapp, facebook messenger nor phone call. Not having a good experience!!!

  • Adrian Scarafia

    HI, it´s impossible to get some answer from KLM phone number or WUP (in this case the answers is provided by “virtual assitant” and no matter info you post, no one answer was received).

    We need to re schedule a new fligths and also redeem some “cupones” provided by KLM because a fligth cancellation by KLM during Covid 19. No one answer is provided, no one chanel of comunication is provided to solve all the problems.

    Who is responsable from KLM to provide a solution, starting by a proper chanel of comunication ??

  • DUHAMEL Jean-François

    My wife purchased a ticket form LIMA to PARIS for the 30/01/2021.
    I was informed today that her flight from Schiphol to Paris was rescheduled, resulting in a NEGATIVE correspondence time.
    A 2 to 3 hours correspondence time is necessary to transit in Schiphol whic is a very complex airport to get her luggage safely transferred and find her way in the airport.
    I would like to be recalled today at +33 7 44 61 12 60 regarding this subject; my phone number was given as person to contact
    Best regards
    JF Duhamel