KLM office in Moscow, Russia 5

KLM office in Moscow, Russia Permanently closed on map

About KLM:


KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.


KLM Moscow Office Address: Moscow, 4/2, Olkhovskaya street,, Moscow, Russia

Map: View direction here 

Nearby Landmark for KLM office in Moscow: Near Al fa Laboratoriya

Location: KLM office in Russia is located in Moskva, Russia

KLM Reservation office telephone contact numbers:

KLM Customer Care Russia

Telephone number: +7 495 9373844

Business hours: Mon-Fri : 10:00 – 12:00

Email[email protected]

KLM Flying Blue customer support

Flying Blue support number: 800 556

Flying Blue Service Centre Phone number: +7 4999 22 39 36 local rate

KLM Online reservations

Telephone number: +7 495 411 77 66

Email: [email protected]

Fax: +7 495 7753815

Working hours
Monday – Friday(09:00 – 18:00) & Saturday-10:00 – 17:00

KLM Official website: http://www.klm.com/

KLM Online Check-in: www.klm.com/online check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: www.klm.com/flightstatus

KLM baggage services telephone contact numbers:

For KLM baggage inquiries : KLM baggage inquiries

KLM Baggage lost and found:Baggage lost and found – KLM

Near-by Airports:  Vnukovo International Airport, Sheremetyevo International Airport,  Moscow Domodedovo Airport

View the nearest KLM  offices in Russia and the address, phone number, website and more.

List of KLM Offices


Types of Planes / Air craft available with KLM

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF
Queries handled by KLM Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles

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5 thoughts on “KLM office in Moscow, Russia

  • Irene Kiebert

    We are in Moscow and we need to talk with KLM about our flight to Amsterdam which leaves tomorrow that is operated by Aeroflot. There is no phone number on the web page for KLM in Moscow!!!!!!
    How can we call KLM while we are in Moscow?

  • James Newton

    The Support Team wrote:

    ** Please call KLM Customer Care Phone number: +7 495 9373844 **

    What they did not write is that the Customer Care line is only open from 10:00 – 12:00, and that even at this time there is either no answer at all, or just a pre-recorded message which says simply “Thank you. Goodbye.”

    The online form at https://www.klm.com/ams/ecomplaints/ecweb/reentry/form? is capable only of replying:

    ** We could not process your request. Please try again later. **

    I was able to get through to a human being using the KLM Flying Blue Service Centre Phone number (+7 4999 22 39 36 local rate) but was initially told by a first-level agent that it was impossible for the Flying Blue Customer Support department to contact KLM Customer Care. After persisting gently for a long time, I was eventually put through to a second-level member of staff who noted down my phone number and claim reference number and said that he would get someone to call me back about my issues. I am now waiting for that call.

  • Bea Deutman-Melzer

    Vrijdag 24 mei was de vlucht van SU 2551 overboekt. Zijn overgeboekt naar Aeroflot.
    Bij aankomst in Moskou geen bagage.
    Heb bericht ontvangen dat koffer is gearriveerd met vlucht SU 2551 op 25 mei.
    Nog steeds geen koffer, niet bij Aeroflot , waarschijnlijk dus bij KLM.
    Zit al 4e dag zonder enig toiletartikel en kleding.
    Wat moet ik doen, telefoon Aeroflot neemt niet op.

  • Ellina Wells

    This is true that KLM is unreachable in spite what office you are trying to call. Nobody is available neither in the USA office where I was listening to the music for more than 1 hour and then have been disconnected, nor in Moscow office where nobody is available either.
    The KLM prices almost 30% higher than Turkish Airlines to the same destination. But service is noncomparable. Very disappointed.