Korean Air Regional Office in Manila, Philippines 26

Korean Air Lines Co., Ltd. was established in 1946(operating as Korean Air), commenced operations in 1962. It is the flag carrier of South Korea based on fleet size, international destinations and international flights
Korean Air is headquartered at Seoul, Republic of Korea.
Korean Air’sinternational passenger division and related subsidiary cargo division together serve 127 cities in 44 countries, while its domestic division serves 12 destinations.

Korean Air Manila Philippines Address:
Ground Floor LPL Plaza Building, 124 Leviste Street, Salcedo Village, Makati City, Metro Manila, Philippines

Korean Air Regional Office in Manila Philippines telephone contact numbers:

Email: [email protected]

Working hours
08:30 to 17:30 (Mon, Tue, Wed, Thu, Fri)


Korean Air Official website: https://www.koreanair.com/global/en.html

Korean Air Online Check-in: www.koreanair.com/global/en.html/online check-in

Korean Air Check-in timing

www.koreanair.com/global/en.html/check-in timing

Check Korean Air flight schedule here: www.koreanair.com/global/en.html/flight schedule

Check Korean Air flight status here: www.koreanair.com/global/en.html/flight status

Korean Air baggage services telephone contact numbers:

Korean Air Baggage Allowance

View Korean Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in Manila:

Types of Planes / Air craft available with Korean Air

Total fleet: 169

  • Airbus A321neo
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A380-800
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 737-900ER
  • Boeing 737 MAX 8
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 787-8 Dreamliner
  • Boeing 787-9 Dreamliner
  • Bombardier CS300
  • Boeing 747-400ERF(Cargo)
  • Boeing 747-400F(Cargo)
  • Boeing 747-8F(Cargo)
  • Boeing 777F(Cargo)
  • Boeing BBJ1(Executive)
  • Bombardier Global Express XRS(Executive)
  • Eurocopter EC135(Executive)
  • Gulfstream G650ER(Executive)
  • Sikorsky S-76+(Executive)

Queries handled by Korean Air Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, SKYPASS

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26 thoughts on “Korean Air Regional Office in Manila, Philippines

  • jiji bobadilla

    Been calling your landline several times since this morning, and i could not even reach you. Can you please confirm if I am calling the right number, 789 3713? If not, may I ask for another contact number please.
    Hope to hear from you the soonest.


    • Editor

      Hi jiji bobadilla,

      Yes this is the number 63-2-789-3713~16. You may also try these below numbers
      +63-2-789-3700, +63-2-789-3700, +62-2-853-7744

      Support team.

  • Nilo Espiritu Imperial

    My mileage for my trip from Los Angeles to Manila on August 22, 2017 was not credited to my account and that of my wife. Our boarding pass are no longer available. We are concerned these will be the case on our return flight to Los Angeles on Dec 20, 2017. In my case the reason could be my name in my flight ticket Nilo Imperial doesn’t agree with my Skypass name Nilo Espiritu Imperial. Please make the necessary correction. Thank you.

  • Catherine L. Co Soriano

    I had a flight to New York City by Korean Airlines last December 12, 2017 at 12.30 pm with booking reference no. QU4Z3Z with return flight on December 19, 2017. However, I wasnt able to fly because 4.5 hours before the flight I had my first attack of vertigo with severe dizziness and vomitting. Unable to move I decided to cancel my flight. The doctor advised me to take a rest for few days. Medications given. Can I request for a refund on this? What are the requirements needed? I would appreciate your immediate reply on this matter. Can I also have your customer support email address? I emailed my concern to [email protected] but i received a reply from [email protected] unable to deliver my message. Thanks.


    I am an elderly who needs wheel chair assistance during my flight itinerary. I am trying to request for wheelchair assistance online but to no avail. How can I submit my request since I cannot reach you through your published contact numbers. I also sent an e-mail and private message but no response too. I also encounter a problem on my e-ticket on my departure date from Manila on June 23, 2018, which stated cannot be found. However, in my search for my e-ticket on departure @JFK NY on October 6, 2018, it indicated my previous e-ticket number on departure in Manila which matches with my printed e-ticket. Will I still encounter a problem upon presentation of my e-tickets in the airport?

  • Kate

    hello there i just wanna inquire about the luggage’s, what if we wanted to have an extra baggage, can we request for additional baggage? can we pay for it before the flight schedule? how are we going to pay,are we required to use the boxes which will only be get in Korean post office?


    I would to like to follow up my refund ticket i file it last week of February 2018 under my name of BELINDA MENDOZA PEREZ my Booking Reference No. 55071442 (WJ8XP9) and Ticket Number 1802322394996 Thank you for immediate response.

  • Gareth Aro

    My sister Helen Aro Van Belle arrived on board your Ke 623 at 10:15 p.m. from Inchon at the Manila international airport. When trying to retrieve her check in luggage there was a delay of over one hour until finally she was informed that her luggage was still at the Inchon airport but she was promised it will be delivered today Aug. 14, 2018.. Your people at the airport called her 3 to 4 times to assure that delivery of the luggage will be done today. It is now 7p.m. and the luggage has not been delivered. Are you going to help? will you answer for the irreparable damage caused to her?

  • Nonilon Mediarito

    Called the whole day today 789-3700 January 15,2019 and was able to hear the answering machine but when choosing the language selection, and pressing the chosen language, machine don’t work. So I wasn’t able to do my business. I also called 789-3713-16 but no answer.

  • Esther

    Sir! Pls. Give action to my luggage that had been damage and had item that been missing last january 29 and i recvd them jan 31 thru abe express and we dont recvd any delay compensation rgarding our luggahe

  • Brad Eivens

    There was a bag that was not found in Manila by Blake Powers on Flight KA621 Feb 15. It is a guitar case either tag number 0180781014 or 0180780849. He is now in Davao city. Can you please contact me at either [email protected] or +639202288325 (Brad Eivens).

  • Rodolfo F Maningas

    I have a confirmed flight # HCQE3X.
    My questions are:
    – what date do I have to be in the airport for my flight?
    – what terminal # does my flight leaves?

  • Cresencia Fontenot

    I’d like to inquire rebooking of ticket from Dec 6, 2019 to Nov 20, 2019, flight goint ot Texas, USA. Please reply ASAP.

  • Luis Olimpo Lumbreras

    We have a reservation no.21420328 (San Diego to Manila)
    I tried online for seat selection to no avail. I wished you can help us to get aisle seats from Lax to Manila. I am a senior citizen that frequently used the bathroom and we selected seafood for our meals. Thank you

    Mr and Mrs LOL

  • Marilou Sumer

    I stopped at Inchon,Seoul for my transfer bound for USA.I was boarding the plane when I was singled out by one employee asking irrelevant questions like if I had bought something from the duty free,and the way she was talking to me was offensive to a paying customer.This procedure is prejudicial and unethical and offensive.And I have decided to stop using Korean Air for my future travel.

  • Alma Ner

    My name is Alma Ner. I had a very unfortunate encounter with your staff in your NAIA Terminal 1 office last Feb 26 around 3pm. I went to your office to see if they can offer me to change my return flight going back to FL on 2/26/20 since Incheon South Korea was declared to be in alert level 3 due to Corona Virus. I waited to be assisted in your office, your staff said the supervisor will assist me. I waited for 15 mins thrn suddenly the lady who is wearing gray shirt with straight hair talk to me, without even gaving eye contact. She said there is nothing that can be done for me. She further said, no instruction was given to them by Korean Air to assist passenger for the flight. It was ironic because I can hear all the staff in NAIA are telling me that South Korea is banned already.. So this lady who is supposed to help me, did nothing.. So, I have no choice but to get a new flight avoiding Korea. And I asked the Korean staff if I could use the New York to Tampa flight in my Korean Air reservation and she said, I need to be the one to coordinate with Delta. Delta office is in the other terminal. I have no phone and she did not even offer to assist me to call them. It was very disappointed with your staff customer service. I remember her face so well. I sm sending this rmail to the Korean Air corporate staff for follow up investigation. I’ll be asking for refund if my return ticket. I just went to Philippines for my sister’s funeral and this incident did not help my emotional stability.

  • Gina Guinez

    Hi, I would like someone to please help me with cancelling my flights from Manila to Lax on the 2nd of April, 2020. I have tried calling your number and I stayed on the line for over an hour but unable to reach any of the representatives. The reason for cancellation is, all domestic flights are being suspended right now and I don’t live in manila. I do not have ways in getting to Manila to catch my international flights back to LA. My booking reference: 6160-7762 ( NS33SQ). I really would appreciate your assistance. Should you need to reach me, here are my numbers. 0639218913779/ 06391030173. Thank you very much!

  • Neal M. Perlas

    How to cancel my ticket booked for may 26, 2020 to chicago and on may 8, 2020 going back to manila due to covid19 restriction

  • Carlos M Recasas

    24 June 2020
    5:14 PM

    Dear Sir/ Mam,

    I would like to rebook my flight somewhere between 5-9 July 2020 as my plane ticket # 1808327250312 will expire on 9July 2020. Your quick response will be much appreciated. Thank you very much.

    Carlos M Recasas

  • danilo engreso

    My wife , Elizabeth Martin Engreso , is schedule to fly back in the USA on September 7, 2020 .Booking ref #1182-7474(RAYT16 ) . Did she need a medical certificate free for covid-19 ? if so , where can she got it , she lives in Bocaue , Bulacan , Philippines . , can she get it in Bulacan ? There were restriction of Manila travel . When can she have it and how long is the effectivity of validation ? Kindly guide us of the right step namely where and when . Thank you very much for your help . Danilo T. Engreso ( husband )

  • sarah perez

    HI good morning…is it possible that a 78 year old man can travel to chicago from the philippnes,due to this pandemic?how? and what is the requirements the korean airline needed?how can he book for the tickets?thank you…and also he has a dual citizenship.(filipino and american.)

  • Michael

    My name is Mike. I would like to know if how can I request to have my Korean air miles card be sent here to our home in Davao city Philippines. I don’t know the actual miles card number but I know that the miles points that I already accumulated are 8,571 miles. It would be highly appreciated if you can provide me the email address if I would follow up on the status