Loong Air in Hangzhou, Zhejiang

Loong Air is a Chinese airline with its headquarters in the Loong Air Office Building on the property of Hangzhou Xiaoshan International Airport in Xiaoshan District, Hangzhou, Zhejiang. It was established on  2012.



Loong Air in Hangzhou, Zhejiang contact Address, Phone, Email, Fax and Website

Address: No. 89 Hangjing Road, Hangzhou Xiaoshan International Airport, Xiaoshan District, Hangzhou City, Zhejiang Province
Postcode: 311207

Phone number: 956199

Email: [email protected]
[email protected]

Fax: 0571-87687214

Working hours: NA

Official website: www.loongair.cn/#/web/home

Check Loong Air Online Check-in: www.loongair.cn/#/web/travel/flightCounters

Note: Online checkin please arrive 90 minutes before the flight departure counter at the designated airport for check-in.

Check Loong Air flight status here: Loong Air flight status

Loong Air Customer Care Support

Check the above link to know the Loong Air customer care phone number, email etc

Loong Air Baggage Allowance

Loong Air Baggage

View Loong Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

How to Web Check-in in Loong Air?

Procedure to do web check-in or online check-in in Loong Air

  1. Visit https://www.loongair.cn/B2C/home.html#/web/home
  2. Select ‘travel assistant’ section.
  3. Click ‘check-in’
  4. Enter the booking details.

Special Assistance in Loong Air

Traveling while Pregnant in Loong Air

Pregnancy rules in Loong Air:

  • Expectant mothers can travel in Loong Air up to 28 th week without providing any medical certificate.
  • After 32 nd week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.

For more details, visit https://www.loongair.cn/B2C/home.html#/web/travel/info?code=

How to change name / flight date / cancel and refund Loong Air ticket?

Check the procedure to change / reschedule / cancel your Loong Air details (name / date), get refund…

President: Liu Yi
Chairman: Liu Qihong

Types of Planes / Air craft available with Loong Air

Total fleet: 63

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Boeing 737-300F

Queries handled by Loong Air Customer care:

Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.

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