Lufthansa Boston, USA Airport Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 17

Lufthansa Boston, USA Airport Office in Phone number, Address, Email, Working hours, Google map location

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Itis the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. It operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Boston Airport Office Address: Boston Logan Int’l Airport, East Boston, MA 02128, Terminal E, Boston, USA

Lufthansa Reservation office telephone contact numbers: 1 800 645-3880

Working hours: Daily 01:00 – 08:00 pm TTY: 1-866-846-4283 (Text telephone for hearing impaired)

Map: View direction here

Official website:

Lufthansa Online Check-in: check-in

Check your flight status here:

Lufthansa Airlines Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

Check in Online

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Airline call center / service center

Internet Service Center:

Phone: +371 6 785 2199

Opening hours: Monday – Sunday: 09:00 – 19:00
(customer support in English)

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone: +49 (0) 18 02/737 737 (local rate Germany) or
By email:  [email protected]

Email: lhcargo @

Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)

Cargo Service Center:

Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. 0.60/min).

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
  • For any special assistance queries, contact:

Procedure to get medical clearance in Lufthansa Airlines

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]

For more details, contact Lufthansa Airlines Health Services

Phone: N/A

Email: [email protected]

Fax: +49 69 696 83 677

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

Queries handled by Lufthansa Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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17 thoughts on “Lufthansa Boston, USA Airport Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Gerhard Heider

    Have lost my glasses yesterday in LH-plane LH424 , Business class seat # 1H.
    Go back to Logan Airport tomorrow to LH-flight LH 425.

    Can you please help to find my glasses (costs1000 euros)




    Dear Lufthansa Representative at Logan International Airport – Boston MA, I have a flight from (Logan International Airport – Boston MA) to (Frankfurt International Airport – Germany) to (King Fahad International Airport -Dammam- Saudi Arabia) on Thursday 25th October 2019 with the following booking number (R5JIX9) – E-Ticket no. 2208213575947. An urgent issue has happened which is the death of my mother in Egypt. So, I want to change and Rebook the flight destination as Follows: From (Logan International Airport – Boston MA) to (Frankfurt International Airport – Germany) to (Cairo – Egypt), and I will pay for the rebooking and changing the flight destination.
    Please, I need your urgent help and cooperation.
    Thanks very much

  • Dilrukshi Siriwardhana

    Thank you for the inflight capt and cabin crew. In both sectors
    I flew in LH
    From kwi LH 625 to FRA
    FRA to Seattle LH 490

    With two cats one in cargo and one in main cabin
    It was wonderful comfortable flight because of cabin crew extended help

    Special thanks to Purser in LH 490 was
    Professional helpful and polite did her best to reach LH goal
    This is not the first time I flew in LH and I’m happy to fly again
    Thank you

    Pls if possible
    I left my cat leash light cream color on seat 19E on the seat from flight to LH 490
    Reason I’m requesting not because I can’t offerd one , it was a gift it it’s matching color for his vest he was wearing
    If possible help to get it
    Send me an email and Tel no in seat lost n found

  • Bob White

    I was waiting for Arrival of my Friend from Frankfurt , Germany to Boston,USA. and
    I was waiting for my Friend arrivals, my Friend never came out of Custom exit in Boston, Logan airopt, tried to contact your Lufthansa Customer on the 2 floor, was just ignored, no info could be obtained, they sent me to Custom dwnstirs, asking and explain my situation again got just ignored, that what you Represent in your Lufthansa Airlines, rudness, including Customs, really, that what we call Amercia,Really!
    I will seek adive and pursiut more with my Attorney, its; getting ridicuolus.

  • Cornelius O. Apili

    Hello Lufthansa representatives, please, I had an extraordinary experience with one of your staff in Boston this past Friday while flying from Boston to Frankfurt en-route to Lagos Nigeria. Flight number LH 423, Friday 14 June, 2019. Her name is Rukia Maya. She was so nice to all those before me that were checked in and when it gets to my turn, she was calm and generous with her time in making sure I was given the best service. I just wanted to thanked her and wish her the very best and God’s blessings as she service people in that position. I would like to send Rukia Maya a personal note of gratitude if it is possible.

  • Padmaja Srivastava

    Hi, I left my reading glasses on my seat or the one next which was unoccupied , seat no was 26F .Flight no LH 0422 from Frankfurt to Boston on the 17th September. 2019 Can you please help me find them…
    Thanks Regards

  • Kenneth M. Nelson

    We flew with a travel group Friday Sept 27/28 from Boston to Frankfurt and then Cairo via Lufthansa flights # LH0423 and LHO582 and Boston Lufthansa staff hand wrote the baggage claim tags due to a computer system failure. My wife’s suitcase with all her clothing for a two week trip to Egypt has never arrived and we have heard nothing from Lufthansa as to the location of her bag. We filed all necessary papers with Cairo airport luggage people at Lufthansa baggage Boston Lufthansa Baggage claim check #0220 LH 764790. Kenneth Nelson .can we hear from someone ?

  • Samy F. Achour

    I flew from Boston to Frankfurt on Sunday March 21st on LH0423 on Business Class Seat 3H at 17:00. I forgot my iPhone in the lounge. I have been trying to desperatly call or send an email without any luck. I told the hostess during the flight. She told me not to worry about. She already made the claim but as of today I have no feedback.
    I am also a Senator Gold Member with Miles & More: 2220 1420 5578 506. Please reply urgently. Or at least acknowledge that I sent you this email. I am frustrated because I cannot even call or get a response back.

  • James Cohen

    Hello, because of a tight connection, my luggage did not follow me yesterday from Frankfurt to Boston. I understand that the bag will be delivered to Boston today (Sunday July 18th) on LH 442 and then delivered to where I am staying in Amherst, MA. I am trying to call your baggage number to find out whether the deliver will be made this evening, and if so, when. I hope not to have to spend another day without my belongings. Could someone please call me at 857 242-8069 to keep me posted? I would be most grateful for some news.

  • James Cohen

    In my previous comment I forgot to mention that the Lufthansa baggage number (877 234-2449) is not of much use because no one answers the phone. That Is why I am hoping that someone will soon call me at 857 242-8069 to report on WHEN my lost bag will be delivered to Amherst, MA — today, if at all possible because I am without belongings.


    I am writing to you for my daughter Myrto Eirini Oikonomou (booking ID 44QW4T). Her flight is from Boston to Frankfurt at 4:20pm and then to Athens at 9:45 on Tuesday. Unfortunately she was found positive to covid 19 testing just before leaving. It was impossible to reach you by phone or otherwise. May I ask you if she could use her ticket a few days later. Tell me if I had to send you the justification of medical control (PCR test). Thank you in advance.

  • Vincent

    I have been on ‘hold’ for more than 3 hours and still no response. I have been trying to upload our Covid Vaccine cards as requested by Lufthansa and when I plug in all the correct info I get a “Unfortunately we couldn’t find a ticket” response. Not happy with such a long rude delay and no other options.

  • Christian Gramstadt-Stern

    Urgent/Emergency Landing – Flight LH 0403
    Please note that Mrs. Judith and Viktoria Stern stay now at the Boston Hilton Airport.
    You can contact her by the hote, by mail: [email protected], and by phone 0049 172 995 1137 or 0049 151 153 10 149

    Please let me know too when there will be the new flight (time and flght numer) from Boston to Frankfurt/Germany!
    Thank you very much.

    Kind regards,
    D. Christian Gramstadt