Lufthansa Aiport Office in Houston, USA 13

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Houston Aiport Office Address: Houston Intercontinental Airport ,TX 77205, Terminal D, P. O. Box 60683 AMF, Houston, USA

Lufthansa Reservation office telephone contact numbers: 1 800 645-3880,
TTY: 1-866-846-4283 (Text telephone for hearing impaired)



Working hours: Monday – Sunday 10:00 – 18:00

Map: View direction here

Official website:

Lufthansa Online Check-in: check-in

Check your flight status here:

Lufthansa baggage services telephone contact numbers: 1 800 645-3880,
TTY: 1-866-846-4283 (Text telephone for hearing impaired)

For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

E-Mail: [email protected]

Address: Deutsche Lufthansa Aktiengesellschaft
D-60546 Frankfurt/Main

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Customer Care Support

Check the above link to know the Lufthansa Airlines customer care phone number, email etc

Lufthansa Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Airline call center / service center

Internet Service Center:

Phone: Contact Details+1 866 953 22 94

Opening hours: Monday-Friday 10.00 – 18.00

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone: +49 (0) 18 02 / 737 737 (local rates Germany) 

Email: [email protected]

Lufthansa Cargo Service Center:

Tel: +49 69/696 95790

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Lufthansa Airlines Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
  • For any special assistance queries, contact:

Procedure to get medical clearance in Lufthansa Airlines

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]

For more details, contact Lufthansa Airlines Health Services

Phone: N/A

Email: [email protected]

Fax: +49 69 696 83 677

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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13 thoughts on “Lufthansa Aiport Office in Houston, USA

  • Roberta James

    Inflight service is “OK”, but 3rd World Airlines offer better ground service than Lufthansa. You can take a nap waiting for a telephone line to be answered. Website needs MASSIVE improvement to be user-friendly. Overall a sloppy & unprofessional operation. A true embarrassment for an airline identified as a “National” carrier for Germany.

  • Kathryn McNeely

    I am flying with my dog today and he will be in cargo section. Can you tell me where I check in and if my dog needs to be with me as part of check in.

  • Ashkan Golestani

    It is the worst service ever with customer service and providing the services .My son is traveling as a minor ,I purchased the assistant for him to travel from Hamburg to Frankfurt and Frankfurt to Houston . They didn’t give him that service in hamburg and set him for different flight to Frankfurt . I cant believe this . I called since 2.00 am to now 8:00am to track him . All phone calls answer from Philippine and they are such useless service and such robot to read the same instruction and some hang up .Phone Number is in NY just recording and Lufthansa will answer me within 30 days . Such shameful service . I am concerning for my son safety at this moment and no one ,Again No one is answering and no one care . This is the last time I am going to use Lufthansa and of course I will share my experience to whoever I know .

  • Omatsola Bemigho

    pls am in Nigeria my mom is supposed to leave Houston for Nigeria yesterday but missed her flight because of her expired Nigerian passport but she has her American passport pls I want to know why she was not allowed to travel as she is a dual citizen and also cost to reschedule her flight

  • Joe Schorre

    Worst airline I have ever dealt with.I have spent weeks trying to get a refund on my credit card for 3 reserved seats that I booked on my Visa card 1/25/2020 that they charged on my card that day. Now since 4/3/2020 I have been trying to get my refund with many calls to do so and many promises and excuses as to why the delay. Lufthansa is quick to charge your card and SLOW to refund you. Worst Customer Service I have ever dealt with.

  • Boris Katic

    Our flight for Jun 3, 2020 is cancelled due to COVID-19 soituation and I’ve been trying for the past two weeks to contact Lufthansa customer service center on 8006453880 to get a refund on our $4000 worth tickets but without any success whatsoever. I literally spent over 10 hours all together and they are simply not picking up their phones. In the past 4 days I also sent 4 emails and still no replies from Lufthansa.

    I find it absolutely ridiculous for such a big company to be doing all this. I think my option will be to report this issue to authorities in charge.

    Bottom line is I wouldn’t recommend anyone to ever fly with Lufthansa, it is not worth the hastle. ABSOLUTELY RIDICULOUS

      • Mark Christy

        Every time I call and try to talk to the lost baggage contacts, we hold on for over an hour then they disconnect. We have to start all over again. This has happened multiple times. Some of the agents have just hung up on us. Very poor customer relations. We are still looking for our lost bag. 3 of the 4 bags have finally been returned but no one can tell us where the last bag is. The last missing bag tag number is # UA509812, The reference #ATHLH28411. Please send me some kind of update as to where my bag is. The last information I could get was that the bag was on a flight from Frankfurt on 5/17/2022 on flight # LH418. Please let me know something.
        The name its under is Lynch Christy

        Please contact me via email

  • Camilla

    Extremely terrible staff without knowledge.
    Our flights depart July 15 2021. My kids passport expires Jan 16, 2022 which is exactly 6months snd they said that’s less than 6months and denied us boarding. They didn’t mark us no show or rescheduled us. They told us to call customer service snd they didn’t reschedule our flight because the airport staff didn’t leave remark on the reservation.

    After spending 18k USD on a flight. I am never flying with this airline again. They also gave us issues in May but I already had July flight booked. The manager at the counter is just an evil agent of darkness

  • Joseph Dalpiaz

    Benn trying to recover my lost luggage for three days. Filed all of their forms and they finally said they found it but won’t or can’t tell me where it is! The Houston office is a mess. Tried calling baggage services telephone contact numbers listed on their Houston Office website and they told me it’s a reservation # despite the number being listed as baggage services. Gave me another # that doesn’t answer. What a bunch of incompetent people. I hope their pilots know what their doing!:

  • Nicolas Chrissak8s

    I arrived with missing luggage Feb 12 they were found but still I do not have them. I am waiting for them I have no clothes and other nessecery items. Your telephone services does not answer the web tracking is says it is on the way to my address. They supposed to be delivered Feb 13 it is 8:30 pm and still no contact via email or phone.
    Nicolas Chrissakis LH 560391 LH 560353 came Bussiness class from Frankfurt LH 1285. Your telephone service is very bad and the tracking site for the luggage is not helpful. Can you do some thing about it? Very bad experience still I am wearing the clothes that I have travel with. Can you call me ASAP +306972999141 URGENT. Do something is any one listening….?

    Call me or contact me via SMH or email I need my luggage.