Lufthansa Airport Office in Lisbon, Portugal 10

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Lisbon Airport Office Address: Check-in: Terminal 1, counters 14 – 17, Aeroporto de Lisboa, Gab. 5451, Lisbon, Portugal

Lufthansa Reservation office telephone contact numbers:


Working hours: Open daily from 05h00 to 15h30

Map: View direction here

Official website:

Lufthansa Online Check-in: check-in

Check your flight status here:

Lufthansa baggage services telephone contact numbers:
For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

E-Mail: [email protected]

Address: Deutsche Lufthansa Aktiengesellschaft
D-60546 Frankfurt/Main

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Customer Care Support

Check the above link to know the Lufthansa Airlines customer care phone number, email etc

Lufthansa Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Airline call center / service center

Internet Service Center:

Phone: +351 213164181 Contact Detail

Opening hours: Monday-Friday 09:00-17:30

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone:  +49 (0) 18 02 / 737 737

Email: [email protected]

Lufthansa Cargo Service Center:

Tel: +49 69/696 95790

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Lufthansa Airlines Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
  • For any special assistance queries, contact:

Procedure to get medical clearance in Lufthansa Airlines

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]

For more details, contact Lufthansa Airlines Health Services

Phone: N/A

Email: [email protected]

Fax: +49 69 696 83 677

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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10 thoughts on “Lufthansa Airport Office in Lisbon, Portugal

  • Seul Hyang Wee

    I left my mobile phone (i-phone) in the aircraft /flight no. LH 0713 departuring from Incheon airport South Korea arriving at Frankfurt Airport.
    The arrival time and date was around 18:20 on 22 Dec. 2018.
    The lost thing is i-phone on the selfi stick (in black collar). My seat no. is 82K(window side) business class.
    I made transit at Frankfurt Airport to Lisbon by LH1172 at around 21:00 on 22 Dec. 2018 2.
    I reported my lost to Lufthansa staff at Gate A26. But he said I should report to Lisbon airport service desk.
    Help me to find my phone please
    I wanted to report my lost at Lisbon airport

  • OTSUKA Juichi

    A Question
    I am arriving in Lisbon on 14th with my wife 00and leaving for Vienna on 19th by an austrian airleines.Lufthansa is said to be the agent in Lisbon for this company.
    How can I contact with you to confirm the resevation there ?


  • George Altomare

    My booking code is JT3X35. MY May 13 Faro flight LH178; Munich LH170 to Sofia has been cancelled along with my May 19 Sofia LH142 and Frankfurt back to Faro. Please inform me how to rebook my flight to the same destination later in the year

  • Orlando Rosa

    Good afternoon, I have my Reservation Cod. TZSLVE from Lisbon to Ankara Turkey 27 of July 2020 and I need to have to Extra Luggage from Lisbon to Ankara, please assist me to pay two Extra Luggage,s with 23 Kilos extra each one because i can not do it on line at moment
    My regular one plus two more to be payed
    My phone # 917602353 and my mail is below
    Many Thanks

  • Brigitte Irmler-von Laufenberg

    Ich bin auf dem Flug 1169 nach Deutschland am 18. März gebucht. Beim Check-in muss ich einen PCR-Test vorlegen?

  • Julius Nocke

    Ola – just waited 30 min in the hotline to ask if I can do a Covid test in the airport in Lisbon. THe woman on the phone repeated 2 times that I need a test without telling me if I can do this test in the airport (which was my question) and than hang up – amazing service Lufthansa!

    could someone call me back or email me with an answer to my question?

  • Peter Kirby Higgs

    It is impossible to talk to Lufthansa in Portugal (the number on the net has been changed apparently and the recording – only in Brazilian Portuguese ?!, is not correct = not attributed according to the ‘phone company).
    The German number, after 10 minutes of yapping in German (on an international line?) tells you that no operator is available.
    The chat line does not understand the simplest question. “I have booked a flight with Lufthansa from Lisbon” “Sorry I didn’t get that” !!!!
    How can I talk to someone about my flight?

  • Frans Thomas Romare

    I have a ticket PHKDUD from Faro on Dec 6 via Lisboa to Frankfurt and finally to Gothenburg, Now my plans have changed and I will initiate this travel in Lisboa instead of Faro and will check in in Lisboa on LH6959 and NOT IN FARO AIRPORT.
    Will there be a problem at check in in Lisboa due to my changed travel plans and not using the ticket for the first leg ?
    Gunilla and Thomas Romare