Lufthansa Los Angeles, USA Airport Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 22

Lufthansa Los Angeles, USA Airport Office Phone number, Address, Email, Working hours, Google map location

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. It is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. It operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Airport Office Address: Los Angeles Int’l Airport, 380 World Way S11, CA 90045, Los Angeles, USA

Telephone contact numbers: 1 800 645-3880,
TTY: 1-866-846-4283 (Text telephone for hearing impaired)



Working hours: Daily 10:00 – 17:00

Map: View direction here

Official website:

Online Check-in: check-in

Check your flight status here:

Baggage services telephone contact numbers: 1 800 645-3880, TTY: 1-866-846-4283 (Text telephone for hearing impaired)

For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

  Email: [email protected]

Address: Deutsche Lufthansa Aktiengesellschaft Gepäckermittlung, D-60546 Frankfurt/Main, Germany

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Customer Care Support

Lufthansa Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

call center / service center

Internet Service Center:

Phone: Contact Details+1 866 953 22 94

Opening hours: Monday-Friday 10.00 – 18.00

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone: +49 (0) 18 02 / 737 737 (local rates Germany) 

Email: [email protected]

Cargo Service Center:

Tel: +49 69/696 95790

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
  • For any special assistance queries, contact:

Procedure to get medical clearance in Lufthansa Airlines

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]

For more details, contact Lufthansa Airlines Health Services

Phone: N/A

Email: [email protected]

Fax: +49 69 696 83 677

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

Queries handled by Lufthansa Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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22 thoughts on “Lufthansa Los Angeles, USA Airport Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Nicole Staskowski

    Could you check to see if you have a black and white small suitcase at the Los Angeles airport. United Airlines lost it and flew it on flight 456 to LAX on September 12, 2017. I am still waiting for my luggage and need my belongings.

  • Susan Lortie

    I think that I left two pair of my prescription glasses in the cabin when leaving the flight at LAX. Flight #452 from Munich, departed 11:50am, arriving 3:25 pm at LAX. I recall removing them from my purse while packing for disembarking at seat #4 A and must have left them there.
    First pair are Rayban tortoise shell frame, dark prescription lens, in a black cloth case.
    Second pair are tortoise shell frame, clear prescription lens, in a white cloth/black dots case.

    Susan Lortie, customer number 568800, Itinerary #INHZEB (traveling with husband Warren Lortie, seat 4C)
    1915 Bayside Dr., Corona del Mar, CA 92625, phone (949) 673-5583

  • John Shanahan

    I left my Bose headphones in the seat pocket of the plane I flew in today. How can find if they were turned in? I left them in seat #67D, flight # 0456, flying from Frankfurt, Germany to Los Angeles International Airport (LAX), today, December 9, 2018. My name is John Shanahan.
    Thanks for your help.

  • Corey Fung

    I forgot my wallet on the plane. Flight #LH0456, Arrival day was March 31, 2019. My seat number is 32E. Inside my wallet has my driver License, 2 credit cards, 1 debit card, my medical insurance card and under $100 cash. Please reach out with your clean team to see if they found it. Thank you.

  • Connie

    Hello, I have a lost personal item. I have called the 877-234-3449 number with no results as of yet. I would like to get a message to the cleaning crew. I lost a black pouch with an iPad, power banks, and cords on April 3, flight 456 from Frankfurt to LAX in seat 7K. It should be pushed way back on the floor where the feet go and storage. The cleaning crew are probably missing it since it is pushed all the way towards the back. The number I call cannot get a message to them, they just report if it is found. Can you please help me. I can go to LAX when the plane lands. Whatever I need to do. Thank you for your help. We truly had a wonderful Lufthansa experience and look forward to traveling with you again.

    • Savas Uzan

      I’m trying to reach Lufthansa Los Angeles office by dialling above numbers but no answer. I stayed on the line for 20 minutes but no öne picked the line to answer. It’s very difficult to reach. Please call me back from my number which is +1 401 497 56 75

  • Connie

    Hooray for Lufthansa. My forgotten personal item was found and turned in at the LAX office. It did take four days and a few calls to 877-234-3449. The people who answered were very helpful and said to call in everyday to check. They then gave me an id# and the phone number for the LAX lost and found for Lufthansa: 310-590-3798. When I called there, I was put on hold while she went and personally checked. I’m bringing cookies! Very helpful people! Just be patient and call in every day to check.

  • Theresa Clarke

    I called Lufthansa lost and found and was told that they found my iPad and gave me an ID number to claim it and a phone number for LAX. I think the phone number she gave me is a fax number 1-310-646-7150 so I could not get through to Lufthansa lost and found at LAX directly. Can you please give me the correct number for who I can contact to make arrangements to get the iPad. I’d appreciate it as I live about an hour (without traffic) south of LAX in Laguna Niguel.

  • Holly Gillaspy

    My name is Holly Gillaspy and I’m looking for my luggage. United confirmed that the last place my luggage was, was in LAX and they gave it to you. I would like to confirm this but your LA office number doesn’t connect. Please call me at+16239103700 because I am traveling internationally and need my luggage ASAP. Thank you

  • Ina Weber

    my Lufthansa flight to Munich tomorrow has been cancelled (Booking code NG5LID). I have tried re-booking myself online, it’s not possible. Twice i spend a very long time on the phone in the helpline. I was never connected. Please send me information about the re-booking of my flight. I have to be home very soon.
    Thank you
    Ina Weber

  • Magnus Staudte

    Dear LH-Team Los Angeles,
    due to corona my flight on Thursday 19.3.2020 has been cancelled, a LH flight, operated by American Airlines. I found advice on the webpage to contact the service in Germany or Los Angeles. in both offices under given number nobody pick up the phone, not even a queue is running at the phone.
    No alternative for re-scheduling my flight has been given. The only solution was offered to me to cancle my ticket.
    Now, in the internet I find flights that can be booked at LH from Los Angeles to Frankfurt, operated by American Airlines, exactly what I had already in my ticket that has been cancled by LH!!!
    What is going on? This is not undesrtandable, neither that absolutely nobody of LH neither in Frankfurt, nor in LA is picking up the phone, but as mentioned in the web page, for further action it is necessary to call the service center!!!

    Please call me back urgently +49 163 8995 365 or +49 1573 426 7985.

    Kind regards
    Magnus Staudte

    • kmozaffar

      Did they ever get in touch with you? My flight was cancelled and they promised me a full refund in 7 days. That was 11 days ago. Now I can’t get a hold of anyone.

      • Sylvia

        Did either of you ever get your refund? I’m in the same boat & have been fighting Lufthansa for the past 15 months to get my refund for a May 2020 COVID cancelled flight. They are 100% legally required to give me my money back, but they given me every excuse & delay in the book, to NOT refund me. I was thinking about going to the ticket counter at LAX, and hoping an in person visit would finally result in getting my $$$ back, but do they have staff @ the counter 24 hours/day????

  • Sofia

    Hello Sir/Madam

    I would like to know how much is the cost of having a second checked baggage (23kg/50 lb) in a flight with Lufthansa airlines.

    Thank you in advance

  • claire beauparlant

    I am trying to confirm my two dogs will be on my flight. I only have confirmation for 3 people?? P7ZOJK. I have paid for dogs but have no receipt that they are on same flight

    I have called for weeks and cannot get through on phone.
    Claire 505-709-7705

  • Laura Stabilini

    I flew into LAX on Sept 24th and my luggage was missing for a few hours and a precious item was stolen and the luggage broken.
    I sent my feedback online with all my information as I was told (Feedback ID 35182841) but nobody ever contacted me and I can’t get a hold of anyone at LAX or Lufthansa’s general number. 17 days went by. Please contact me at +1.323.449.4370

  • Daniel Eek

    I can not upload the corona documents you (lufthansa) require and there are no helpdesk or service desk or e-mail. You say I must upload the documents 12 hours prior to the flight leaves but IT DOES NOT WORK!!! Can we just bring the documents to check in?

  • Micah Gardner

    Hi Lufthansa —

    Hope you’re well!

    I seem to have left an expensive pair of headphones on a recent Lufthansa flight. I am hoping you can help me track them down.

    Here is the flight information:
    Passenger Name: Micah Gardner
    Flight: LH 452
    Date: May 3 2022
    Seat: 04K

    And here is the item description:
    Silver/Gray Sony Headphones in a gray case
    See attached photo for headphones reference

    If these turn up in your lost and found, can we arrange a way for them to be shipped back to me? I appreciate your help!

    Micah Gardner

  • Dagmar LUDER


    My name is: Dagmar Luder, arrived on LUFTHANSA FLIGHT 456 on May10, 2022, From Frankfurt to Los Angeles; Left plastic bag from duty free store in Frankfurt [Parfum KENZO] on airplane at arrival in LAX. my return flight is June 29, 2022, would like to pick up the lost item. Please let me know how to handle this situation.


    Dagmar L


    TAG #B X 524691

  • Birgit G De La Torre

    Arriving at LAX, I left something on a plane. I have spend much time online to find a Lufthansa Phone number to inquire about this, without success. I tried life chat and was told that my position was 151! That is totally unacceptable, considering that I paid a lot of money for a business class ticket. Lufthansa customer service seems not to exist.