Lufthansa Airport Office in Toronto, Canada Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 17

Lufthansa Airport Office in Toronto, Canada Phone number, Address, Email, Working hours, Google map location

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Toronto Airport Office Address: Terminal 1 Toronto AMF, L5P 1A2, Toronto, Canada

Lufthansa Reservation office telephone contact numbers: 1(800) 563 5954



Working hours: Daily opening hours: 1:00pm-6:30pm

Map: View Location here

Official website:

Lufthansa Online Check-in: check-in

Check your flight status here:

Lufthansa baggage services telephone contact numbers:  +371 6 785 2199

Lufthansa Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Airline call center / service center

Internet Service Center:

Phone: +371 6 785 2199

Opening hours: Monday – Sunday: 09:00 – 19:00
(customer support in English)

​Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone: +49 (0) 18 02/737 737 (local rate Germany) or

By email:  [email protected]

Email: lhcargo @

Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)

Lufthansa Cargo Service Center:

Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. 0.60/min).

Lufthansa Airlines Customer Care Support

Check the above link to know the Lufthansa Airlines customer care phone number, email etc

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Near-by Airports: Museum of Memory and Human Rights, Central Market, Museo Chileno de Arte Precolombino

Attractions in Toronto: CN Tower, Royal Ontario Museum, Ripley’s Aquarium of Canada

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

Queries handled by Lufthansa Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

Is there any problem with reaching the Lufthansa Toronto Airport Office Address or Phone number? Please report any issues using the below comment form.

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17 thoughts on “Lufthansa Airport Office in Toronto, Canada Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Moe Karvand

    hi there, i have E.Ticket for 22nd, Dec. from yyz to ika. but i can not select seat, would you kindly tell me how can i manage to select seat for my flight???

    Thanks + B.RGDS
    Moe Karvand

  • John Bennie

    We are flying to Frankfurt then Venice ,can I get better seats selection before check in we are flying with ski group Jan 25 1600h

  • Josey Horvath

    This is regarding Flight 471 from Toronto to Paris, which was cancelled March 6/19. My son and 10 other students and a teacher are still in a hotel in Toronto. This was supposed to be an experience of a life time and it is nothing short of a nightmare. Last night my son and 3 other boys were forced to share a room. This is totally unacceptable as my son had to sleep on a couch with his feet on a chair because he’s 6’2″.
    The handling of this by Lufthansa is deplorable. Being a one income family saving for this trip wan’t easy. I trust Lufthansa will refund the full cost of the flight.
    Marketplace would love to hear how these students were separated and shuffled off to various parts of the world. Not to mention missing the first 3 days of their World War 2 tour. It meant so much to them. Some having relatives who died for our country and are buried at the Canadian Military Cemetery.
    I trust Lufthansa will do whats right!

  • Nick

    Terrible customer service. I asked to have an electric vehicle in the connecting airport as the connecting time was very short and I cannot run or walk fast enough. I was refused. When I wanted to talk to the supervisor he refused to talk to me.
    Lufthansa you probably cut the costs, but your services are far from what they used to be. Still the ticket prices are up.

  • saeid changiz

    Hi there, I change flight date from 24DEC to 12 July ,but nobody send me an Etick till now,could you please help me?
    I am waiting for my Etickets.

  • George Anghelcev

    How they have sunk in recent years…. the airline, not the Toronto office, with whom I did not interact.
    my last two flights both missed their own lufthansa connections.
    They are a far cry from what they used to be even a few years ago…

  • Anna Sliz Rozycki

    I would like to thank you to the captain of the Lufthansa’s flights from Frankfurt to Toronto … on Aug. 15, 2019….I felt extremely weak from the distance I have to run….Captain was extremely understanding and he really call me down.. I felt safe in “his” plane… All the best. Thank you .. Anna Sliz Rozycki Mississaugsa

  • Hanna

    Please let me know urgently if you require a COVID-19 test for a flight from Toronto to Kiev (Ukraine).
    I’m going to buy a ticket today. Please respond to me urgently.
    Thank you in advance,

  • Ildiko Rajcsanyi

    I’m flying to Budapest via Frankfurt. We are fully vaccinated. All I need to know if can I travel with my Canadian passport or I need to get a Hungarian one. There is no way to get ahold of anybody at Lufthansa. The phone number doesn’t work; it says it has been changed and the other one doesn’t even ring. The online Chat session never starts with a real person. Just a Chatbot that only understands the 5 topics that they programmed in and no option further. There is an app that puts you in line with your phone number to get a representative to call you back. That never happens.
    So I don’t know how to get an answer to my question. Also, I would like to know if I need to show them a PCR test or not.

  • Ekaterina


    Looking to reach out to Lufthansa’s customer service, without success. None of their US/Canadian numbers work. Is there a way to reach out the customer service?

  • Manvi Oberoi

    Terrible customer service, I lost one of my baggage, no one is willing to accommodate my request, they absolutely do not know what they are talking about in customer service.

  • Vivian Mccreight

    I arrived at Toronto Pearson via Frankfurt on Dec. 1 I received a text that my luggage was not loaded on the plane and was rebooked for arrival on dec. 2. I have not received any reponse from Lufthansa re my luggage. The id tag is 0220 025332or lh 025332. Please help It is now Dec 4

  • Tiffany

    I just got off the phone with a lady by the name of Marcy and that was one of the best customer service experiences I have had, dealing with an airline. Her positive energy and patience made the process of rescheduling my flight very smooth. Have a great day and hire more people like her!


  • Brendan Corr

    My wife is currently in Iran and was scheduled to return to Toronto on February 15. The flight from Tehran to Frankfurt was cancelled that day but no one told her about the cancellation. Her travel agent here (bahar travel)) said she was never informed of the change in schedules. As a result, she made a trip to the airport in Tehran and only found out when she got there.

    She has incurred unnecessary expenses as a result. What can you do to help her? You can call me at 647-637-5661 if you need more information.

  • Gopal Dass Sharma

    Rebooking of the cancelled flights Booking Code Q74RNE

    Dear Sir ,

    My confirmed tickets in Lufthansa airline flights LH 6791 and LH762 on 16 Nov 22 from Toronto (YYZ ) to Delhi via Munich ( MUC) due to change in the itinerary has been cancelled by you.( Booking Code : Q74RNE.)
    I have been given an option to use the tickets later on the same booking code.(Q74RNE)
    Accordingly, It is requested to re-book the tickets in Lufthansa flights LH 6791 and LH 762, departing Toronto (YYZ) to Delhi Via Munich (MUC) on 12 Feb 23 for self (Gopal Dass Sharma) and Wife (Neelam Sharma) as per the booking details already available with you.
    E Ticket numbers 220-2471483025 and 220-247483026
    Kindly Confirm on priority
    Thanks, and regards.

    Yours sincerely,
    Gopal Dass Sharma
    Email : [email protected]

  • Shirley Wilton

    My name is Shirley Betty Anne Wilton recently flew with Lufthansa back from Hurgharda Cairo Munich to YYZ Toronto.

    My luggage is list baggage claim number is MS 83309.

    I waited two and a half hours at the baggage claim in Tetminsl 1 at gate 11 and no bag.

    The customer care said the bag was at the airport however seeing all the bags laying around makes me sick to think that they don’t know where it is.

    I contacted the number for lost baggage and spoke to customer service people in Cape Town South Africa and they gave me a reference number YYZLH691576 today’s date August 12 2023.

    My bag was suppose to be delivered today but it’s not here.

    I need someone to contact me directly at 1-226-678-2398.

    My name on my passport is Shirley Betty Anne Wilton
    Address 2032 Mountbatten Street London Ontario Canada N5V 1T3

    I flew from YXZ 494 then MUC MS787 August 10 2022. To CAN YYZ MS45.

    I was told by Lufthansa my bag would arrive today August 12 2002.

    I have not received my bag it’s black with red and my name tag Shirley Wilton and address 2032 Mountbatten Street London Ontario Canada was on it. It has a lock on it as well