Lufthansa Airlines Customer Care Phone number | Email 14


Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Airlines Official website:

Lufthansa Airlines Online Check-in:

Note Web Check-in is on their website 24 hours before departure until 3 hours before departure.

Check Lufthansa Airlines Flight schedule here:

Check Lufthansa Airlines flight status here:

Lufthansa Airlines Baggage Allowance

Lufthansa Airlines Baggage

View Lufthansa Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Lufthansa Airlines Customer care / support

Lufthansa Airlines Customer Contact Centre: Contact Details+49 69 86 799 799

Lufthansa Airlines Contact Centre Business hours: 24/7

Lufthansa Medical Assistance Form

Lufthansa Airlines Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download Form

For any special assistance, Contact: [email protected]

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

View How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines through the above link.

Lufthansa Airlines Special Meals

  • Special meals are usually offered in Economy Class on flights of more than 185 minutes’ duration and in Business Class on flights of more than 75 minutes’ duration.
  • 11 different meals on Lufthansa-operated flights.
  • Meals can be purchased 24 hours before your flight.
  • You have the option of ordering a special meal through your travel agency or online at My Bookings.

Dietary meals

Vegetarian or wholefood meals

Meals for members of certain religions

Meal for gluten-intolerant passengers Vegan meal Kosher meal
Low-cholesterol diet Vegetarian meal (lacto-ovo) Muslim meal
Low-sodium diet Vegetarian-Asian (Indian) meal Hindu meal (non-vegetarian)
Meal for lactose-intolerant passengers Jain meal (vegetarian)

Children’s menus and baby food

  • Meals for babies and toddlers – such as jars of baby food, mini Vienna sausages and soups – are available on board.
  • They do not need to be ordered as extras when booking.
  • Child-friendly meals, known as their ‘Children’s menus’ (for children aged two and over) can be ordered at the time of booking or no later than 24 hours before departure at no additional cost.

* For Children meals:

* For any queries contact:

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in in Lufthansa Airlines

  1. Visit
  2. Select ‘Menu’-‘Check in’ section.
  3. Enter the “Ticket Number”, “First Name”and “Last Name”.
  4. Click on “Confirm”.


Types of Planes / Air craft available with Lufthansa Airlines

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Download Lufthansa Airlines App for Apple (iphone, ipad, mac) / Android (ios) Users

Lufthansa Airlines Social Media Contacts

Queries handled by Lufthansa Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More (Frequent Flyer).

Is there any problem/complaint with reaching the Lufthansa Airlines Phone number? Please report any issues using the below comment form.

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14 thoughts on “Lufthansa Airlines Customer Care Phone number | Email

    • Dr Smita bhaiji

      My son Tanishq Bhaiji with his cousin sister travelling from Indore India to Amsterdam via Frankfurt reached his destination after 2 nights stay in different German cities due to disruption caused by cancellation of his flight LH1002 from Frankfurt to Amsterdam on 17/08/23
      Now his luggage has still not reached Amsterdam even after 5 days. Lufthansa staff at Airport didn’t file the report saying that it would be with KLM as it’s the last airline they travelled with and filed a complaint Both being students are under immense mental pressure and no one is held responsible for this

  • Richard Madenburg

    Lufthansa has been totally NON RESPONSIVE -Reference: ID’s 36101401 dated August 8th; and ID 36106000 dated August 9, 2022

    I am trying to get reimburse by Lufthansa for hotel and lodging expense – submitted all the required paper work/receipts etc. as noted on the above Feedback ID – to your on line Customer Care line.




    Richard Madenburg 714 658 3805

  • Fares elhayek

    Hello …
    I made a reservation to fly out from Beirut to San Francisco on lufthanansa…
    My question is do Lufthansa fly out of Beirut or will be operating Lebanese flight Frankfurt

  • Barbara Masters

    please could you assist with Managing My Booking as Lufthansa’s system will not let me access my booking using booking code or email.

  • peter witzig alexander


    how do i get a tel number to find out where my bag is?
    I arrived the 22 dec at Orlando MCO terminal C with LH4270 operated by AY and my checked bag was missing.

    PLEASE give me a number I can call to have news

    peter witzig Alexand
    bag 1/20 LH 702457

    email contact [email protected]

    my address in the usa:
    114 uranus Court
    Indialantic, fl. 32903


    Good morning, I have just changed my booking on Booking No JNU79Y successfully, but I had to pay the full price again including the cost of the seats. How will I be paid back the cost of the first booking less the fees
    Many thanks
    Douglas Hambidge

  • Vesna Petrović Urošević

    Dear Sir od Madam,

    I sent a REQUEST FOR COMPENSATION to 2 e-mail addresses of your company due to the delay of the luggage and its arrival in a damaged condition ( and ), but I still have not received an answer.

    In fact, January 28. I flew with the Lufthansa company from Porto, via Frankfurt, to Belgrade (ETKT No. 7246746394511: OPO-FRA Flight LH 1181; fFRA-BEG Flight LH 1406).

    First of all, the flight was delayed by almost an hour.
    When we finally landed in Belgrade – my suitcase did not arrive.
    I immediately reported to the airport service that my luggage was missing (Property irregularity report).

    The next day, January 29, the suitcase was delivered to me, but to make matters worse – with damage: one wheel is missing, so it is impossible to use it in this condition (Lost baggage delivery confirmation and 2 photos of the damaged suitcase).

    Please, could you tell me to which e-mail address and how can I send a request for compensation and receive a response and confirmation that my request has been registered?


  • Valbone Mejzini

    I am scheduled to flight from Auckland to London on 19 Feb 2023 at 7:35 pm with Lufthansa. At present I am in Brisbane Australia, and today I could not fly back to Auckland due to weather condition. I wonder if I can use the same ticket and fly from Australia to London with Lufthansa. Can you please let me know who can I contact from Lufthansa in Australia, Brisbane?

  • Raspreet Kaur

    I am trying to contact Lufthansa about a pending refund through call email but they are not replying and keep telling me that my request is in que. it’s been more than 3 months since I filled for the refund. I wanted to know if they have a office where I can go in person and talk to somebody.

  • M D

    I can’t rebook on your website. Nearly 20 attempts – can’t proceed to confirm or pay
    The chat assistant can’t proceed from choice or rebooked flight and sends me back to your website.
    Your call centre is impossible to navigate.
    I have had enough.
    I am minded to call at the service desk at my local airport and try again there.

  • Alexander Shaun Rooken-Smith

    we have been trying to contact Lufthansa in Windhoek, never answers, South Africa and Germany without success.
    my time is running out and I need to change my flight departure date.

  • Ruxandra Ardeleanu

    Am cumpărat 3 bilete, pt mine fiica mea și fiul meu minor. Pt fiul meu aveam nevoie de împuternicire notarială a soțului meu, act pe care nu l-am obținut. Fiul meu nu ne poate însoți.
    Îmi puteți returna banii?

  • yanxi liu

    I just arrived Hong Kong hotel and realized that I left my whole bag of cosmetics product that I bought at FRA duty free store Heinemann (202 EUROS) with the receipt INSIDE the bag.
    Today: August 4, 2023
    My flight number: LH796 Arrived HK around 3:30pm
    My seat is 10D, I placed the bag on the single opening on the left of seat 10D
    Please help to return it to me. I’ll be in HK airport again tomorrow afternoon if I can pick it that would be great!