Lufthansa City Office in Auckland, New Zealand Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 9

Lufthansa City Office in Auckland, New Zealand Phone number, Address, Email, Working hours, Google map location

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Auckland City Office Address: Level 10/36 Kitchener Street, Auckland CBD, Auckland 1010, New Zealand

Lufthansa Reservation office telephone contact numbers: 0800 945 220



Working hours:

Map: View direction here

 Official website:

 Lufthansa Online Check-in: check-in

 Check your flight status here:

Lufthansa baggage services telephone contact numbers: 64 (0) 9 377 2766

 For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

 E-Mail: [email protected]

Address: Deutsche Lufthansa Aktiengesellschaft, Gepäckermittlung, D-60546 Frankfurt/Main, Germany

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Customer Care Support

Check the above link to know the Lufthansa Airlines customer care phone number, email etc

Lufthansa Baggage Allowance

Lufthansa Baggage
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in in Lufthansa Airlines?

Procedure to do web check-in or online check-in Lufthansa Airlines

  1. Visit
  2. Enter PNR number or booking reference number
  3. Enter the passenger’s last name.
  4. Confirm  ‘Start Check-in’.
  5. Confirm the details. You can select your seat
  6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.

How to complaint about the lost personal property in Lufthansa Airlines?

For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport.

If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:

  • At the Lufthansa baggage tracing desk at the airport or
  • At the Lufthansa service counter at the airport

Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.

Lufthansa Cargo eServices support

If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.

By phone: +49 (0) 18 02 / 737 737 (local rates Germany) 

Email: [email protected]

Lufthansa Cargo Service Center:

Tel: +49 69/696 95790

Lufthansa Airline call center / service center

Service Center:

Phone: +64 99179866

Opening hours: 24 hours daily, Customer support in English

Internet Service Center:

Phone: Contact Details 0800 945 220

Contact Opening hours: Monday-Sunday 10:00-18:30,

Lufthansa Airlines Offices Worldwide

Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Lufthansa Airlines Special assistance

Travel during pregnancy in Lufthansa Airlines

Pregnancy rules in Lufthansa Airlines:

  • Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician 
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
  • For any special assistance queries, contact:

Procedure to get medical clearance in Lufthansa Airlines

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]

For more details, contact Lufthansa Airlines Health Services

Phone: N/A



Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

Queries handled by Lufthansa Customer care:

Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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9 thoughts on “Lufthansa City Office in Auckland, New Zealand Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Frances Stead

    No way of contacting anyone in New Zealand. Your website isn’t working for a booking- have been trying now about 20 times with 4 different browsers. I have now phoned the 0800 number given- 0800 945 220- about 10 different times. Each time I eventually get through to someone who speaks poor english, and half way through the discussion, they just disappear off the line!!!! I am not being aggressive, just explaining the issue and asking for them to make the booking by phone (as the website instructs me to do!). This would have to be THE WORST CUSTOMER SERVICE EXPERIENCE I CAN REMEMBER!!!!

  • Paul Rae

    Called Aukland 0800 number at 2pm Aukland time. Selected various options to be told to call back during office hours between 10am and 6.30pm. Which time zone???

  • pat o'sullivan

    I have used the 0800 number today and cannot get hold of a person…..have used the web site as well, Lufthansa does a very good job at hiding from its customers

  • Terry Wilson

    Terry Wilson
    11:21 (1 minute ago)
    to Flightvoucher
    This is a reply I tried to send to a contact from Lufthansa re a mistake on our $50,00 voucher claim

    Thank you for your contact as I was going to contact you people today. As you will be able to see our bookings have been cancelled and the booking number has been turned into a credit against future travel. But we are so distressed about the ability of the Agent (Flight Center) to stay in business that I have asked them for a refund.
    So three questions.
    One. Have you refunded the monies from our air tickets to Flight Center?
    Second. Do we have to use this credit if we leave it as a credit for air travel with your company or just a product supplied by Flight Center?
    Third. Why are Flight Center trying to charge us a $415 refund fee from Lufthansa and $350 from themselves per person. Do you think this is correct?

    We will also complete the form with the correct name and send it back to you.
    Thank you in anticipation
    Terry Wilson

  • rads purisima

    hi there,

    we can reach you guys our booking number is TFWY4B and we want to rebook this 1 year ahead to our original booking date please don’t give me a link on your website I need people as your website limiting me to book only for for up to April 2021 and we don’t this that date. we need a 1 year ahead. we choose this airline for services hope you can help? thank you

  • Vesna

    Hello Lufthansa people

    I have bought air tickets from Singapore to Belgrade on 13 May 2020 ( LH791 and LH1734) and back on 15 August 2020 (LH1407 and LH778) through your agent Travel2be. As you know due to Covid-19 the flights were cancelled.

    My question is: has Lufthansa refunded my tickets to Travel2be and how can I get my money back???

  • Heather Smith

    wanting to know arrival time flight from London Lufthansa airline LTL9766 to Auckland Wednesday 11th May 2022?

  • Stefan Goldwater

    Lufthansa would have to be the worst airline in the World. I bought and paid for a return ticket from Auckland to London. They have cancelled half the return leg after they CONFIRMED the flight. Lufthansa now tells me that there are no flights to Auckland for the period I want to travel. They have mucked me around and stuffed up my entire trip.