About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa City Office Mumbai has closed. Contact Lufthansa Reservation Office India here.
Lufthansa Mumbai City Office Address: Mumbai, India
Customer Care Number: 1800 102 5838
Lufthansa Reservation office telephone contact numbers: 91 124 398 4116
Working hours: Monday- Friday 09:30 – 17:30
Official website: http://www.lufthansa.com/
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: 91 124 398 4116
For baggage inquiries : Lufthansa baggage inquiries
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: [email protected]
Address: Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
D-60546 Frankfurt/Main
Germany
Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/ro/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +40 21 655 0723Contact Details Opening hours: Monday-Friday 09:00 -19:00, Saturday Sunday, Holiday 09:30 – 18:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02 / 737 737 Email: [email protected]Lufthansa Cargo Service Center:
Tel: +49 69/696 95790Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/ro/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to [email protected]
For more details, contact Lufthansa Airlines Health Services
Phone: N/A Email: [email protected] Fax: +49 69 696 83 677Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Mumbai City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Mumbai City Office in India: (click on the stars below)
I have a ticket from Mumbai to Vancouver . I bought this ticket from Air Canada. The flight details are AC 9355 and AC 9101.which is operated by Lufthansa from Mumbai to Frankfurt. I would seek your advise regarding boarding of flight from from Frankfurt to Vancouver. I have a negative RT PCR report from India within 72 hours of the travel from Mumbai. Will it be valid to board the flight from Frankfurt to Vancouver
Dear sir/madam
I have cancelled the above booking , NYQ2LC and rebooked the same flight on same day due to name error.
Flight was cancelled on 30th oct 2022 and rebooked before departure on same day with other booking code, R72MNV.
Could you please let me know status of refund please.
I appreciate your kind cooperation in this regard.
Thanks and regards
Maya wakode
993086****
Reference number – DUBLH11690 baggage Lost – Delay of 5 Days. Ticket number: 2202457583333
Dear Team;
This is regarding our Baggage lost complaint which we have reported on Thursday but for last 4 days there is no update about this baggage. On your website last 2 days update is of “YOUR BAG HAS BEEN LOCATED. AWAITING ARRIVAL We are awaiting receipt of your bag at the airport” but baggage is not year delivered to given address in Dublin.
We called at Dublin and Frankfurt airport number but unable to get proper update for last one week.
Please help us in tracking this bag immediately and it is affecting us very badly.
Name : Prachi Mate
Reference number – DUBLH11690.
Baggage Lost – Delay of 8 Days.
Ticket number: 2202457583333
Email ID : [email protected]
Ireland Contact Number : 353892690524
Thanks
Regards
Prachi Mate
Mobile : 9223244031
Do i need airport transist visa during travelling to uk via munich, i m holding UK resident permit card.
Do i need airport transist visa during travelling to uk via munich, i m holding UK resident permit card.
Hello Lufthansa,
I was happy to board Lufthansa from Los Angeles to Hyderabad and it was a pleasant journey but it turned to a total nightmare situation on my way back on 4th April. I had a connecting flight via Mumbai so I was at the Mumbai Airport and after for a long time in the check in line, the Lufthansa crew tells me I cannot board the flight. One of their names is Priyanka, girl in her 20s and another middle aged guy, wheatish complexion and medium height were brushing off people rudely that they cannot board the flight. I told them I am not from this city, what are my next steps and they were NOT helpful at all! They were a real example of terrible customer service and they looked like they truly hate their job for whatever reason. I was in a helpless situation and didn’t know how to proceed and what to do next and my luggage was already checked in from previous flight so they didn’t even tell me when I will get it back. I saw them treating others the same way and I then decided to do something about it and share my experience here. I was at the airport waiting for mt luggage from midnight until next day afternoon with no clue when I will receive luggage as the Lufthansa crew don’t even pick up calls when the information desk at the airport tried to contact them multiple times. I can go on and on about this, but overall, very veryyy bad customer service. Lufthansa needs to train their Staff and take strict action against these bad behavior folks otherwise the reputation will keep going down the drain more and more for sure.
If someone else from USA wants to pay for my ticket using his credit card will Lufthansa India allow me to board.