Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Map: View the location here
Official website: www.lufthansa.comLufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: +254 798 471121, +254 798 47112
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/us/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +33 170 917 659 (Customer support in English and Applies International rates) Opening hours: Monday – Thur: 08:30 – 13:00Additional opening hours: Mon, Tue, Wed, Thu and Sun 13:30 – 16:00
Note: Service hours are according to GMT time.
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02/737 737 (local rate Germany) orBy email: [email protected] Email: lhcargo @ dlh.de Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)
Lufthansa Cargo Service Center:
Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max.€0.60/min).Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Nairobi City Office in Kenya Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Nairobi City Office in Kenya: (click on the stars below)
Hi, am trying to reach you through the numbers availed, I am unable. Am in Nairobi, making inquiries on behalf of my uncle who used Lufthansa to Nairobi. He misplaced his phone, apparently it was picked at some airport in Germany, and placed in the lost/found items. How can he get it in Nrb?
I have been trying to get in touch with Lufthansa Nairobi to re-route my ticket but I’ve had no success. Please, could you help me?
Hallo,
brauche ich für meinen Rückflug am 08.01.2021
Flug LH 591
nach Frankfurt ein aktuelles Covid- 19
Testergebnis?
Mit freundlichen Grüßen
Friedhelm Gey.
I am trying to load air miles onto my employer’s account with Miles & More but have been unsuccessful because the eticket number printed on the physical ticket is not being recognised on the form.
Can someone please help me on this?
To the customer Desk
I will like to know low season flight dates I intend to travel between November, December 2018 January February 2019
Yours Rose Ndombi
(Itinerary # 7513213650797) Sunita Nathoo. I want to postpone my travel scheduled on March 24th from Nairobi to Toronto via Frankfurt
Hallo,
brauche ich für meinen Rückflug am 08.01.2021
Flug LH 591
nach Frankfurt ein aktuelles Covid- 19
Testergebnis?
Mit freundlichen Grüßen
Friedhelm Gey.
Nairobi Telephone number are not reachable