Lufthansa Reservation Office in Nairobi, Kenya 9

About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.

Lufthansa Nairobi Reservation Office Address:
Regal Plaza, 1st Floor, Limuru Road, 30320-00100GPO, Nairobi, Kenya

Lufthansa Reservation office telephone contact numbers:
254 202666969
Email: [email protected]

Working hours
08:30 – 17:00
08:30 – 17:00
08:30 – 17:00
08:30 – 17:00
08:30 – 17:00


Official website: http://

Lufthansa Online Check-in: check-in

Check your flight status here:

Lufthansa baggage services telephone contact numbers:
254 202666969

For baggage inquiries : Lufthansa baggage inquiries

Baggage lost and found:

If you click the above link, a form will be opened. Fill and send that form.

E-Mail: [email protected]

Address: Deutsche Lufthansa Aktiengesellschaft
D-60546 Frankfurt/Main

Fax: 0049 (0)69 690 55171

Near-by Airports:

Near-by cities:

Attractions in Nairobi:

Types of Planes / Air craft available with Lufthansa

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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9 thoughts on “Lufthansa Reservation Office in Nairobi, Kenya

  • Martine Beauchemin

    Very bad experience.
    I need to re book my flight, now.
    I have been trying to reach anyone by phone and by email for 2 hours.
    I left several messages. Absolutely no call back.
    I will probably loose my return flight, thus thousands of dollars.

    Worst experience ever. If I could, I would rate it as 0 stars.

  • Patrick kiprono koskey

    Hello , one of your passenger was mistreated here at Jomo Kenyatta International Airport, the staff did not allow him to board ,why did you accepted his reservation he was enroute to Panama through Frankfurt, what happened to him should never happen again to any Kenyan

  • Mohamed Billow Osman

    Dear Sir/Madam,

    I tried to book one way air ticket from Nairobi to Minneapolis and make payment online on 09/01/2019 but when i enter my visa card details and tried to submit, the system return payment status incomplete with error messages. The reference of booking code:W49L2M and the departure date is 21/02/2019.
    That said, i would like to know if i can make payment in cash or through bank account and get the air ticket.

    Any assistance accorded is highly appreciated in advance.

    Kind Regards

  • Jenna Luleyi Mukui

    My husband and I arrived from Frankfurt on 29 November 2022 on LH590 but we lost a luggage No.0014317647. We filled out the required for and ledit it at the airport. Someone promised to contact us the following day but no one has done to date and we do not have any contact number. Please urgently call me to tell me the status.

  • Igaditsa Kabue


    I would like to know if I can change my return ticket so as to be able to travel with my parents, my itinerary is Nairobi-Frankfurt-Toronto then Calgary, I wish I could get Nairobi- Frankfurt-Calgary like they have. Let me know if you can. By the way I was not able to get through with the number posted here.