Malaysia Airlines in London, United Kingdom 4

Malaysia Airlines:
Malaysia Airlines-logo

Malaysia Airlines was founded on 12 October 1937 and Commenced operations on 1 October 1972(MAS) and 1 September 2015(MAB). Malaysia Airlines headquarters are located at Kuala Lumpur International Airport.

Last Updated on 10-05-2020

Malaysia Airlines Temporary relocation in London Heathrow airport until further notice

Due to Covid 19, Malaysia Airlines operates from Terminal 4 to terminal 2 in London Heathrow Airport until further notice

Terminal 2, Level 5 Departure Hall
London Heathrow Airport

Malaysia Airlines – Airport office in London Heathrow Airport:
Address: Malaysia Airlines
Room 2529 Mezzanine Balcony
Terminal 4, London Heathrow Airport
Middlesex. TW6 3XZ, United Kingdom

Enrich Email: [email protected]

Malaysia Airlines Reservation office telephone contact numbers:
+ 44 (0) 3303650080

*Scotland people can use this number to reach Malaysia airlines.

Traffic: +44 (0) 20 8976 5063,

Cargo: +44 (0) 20 8759 8078
Lost and Found Baggage: +44 (0) 20 8976 5063

Business Hours
 4 hours prior departure

24-hour call centre
For any ticketing, bookings, flight cancellations, general enquiries, please contact the call centre

Within Malaysia: 1 300 88 3000

Outside Malaysia: +603 7843 3000 (long distance call charges apply)

Missing Luggage Office (MLO)/Lost & Found Items
+603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Malaysia Airlines Official website:

Malaysia Airlines Online Check-in: check-in

Check your Malaysia Airlines flight status here: www.Malaysia

Malaysia Airlines baggage services telephone contact numbers:
+44 (0) 20 8976 5063

For Malaysia Airlines baggage inquiries : Malaysia Airlines baggage inquiries
Central Baggage Tracing Office:
Malaysia Airlines
Level 3, Main Terminal Building
Kuala Lumpur International Airport
64000 Sepang
Selangor, Malaysia

Tel:ᅠ+603 8776 3747

Fax:ᅠ+603 8787 4670

Email:ᅠ [email protected]

Opening times:ᅠ
Mon-Fri : 9 am-9 pm
Sat : 9.30 am-12 pm
Sun : Closed

Malaysia Airlines Baggage lost and found:Baggage lost and found – Malaysia Airlines

Malaysia Airlines Customer care call centre

Enquiries handled for Ticketing, bookings, flight cancellations, general enquiries, Enrich miles

Working hours: 24-hour call centre

Within Malaysia : 1 300 88 3000

Outside Malaysia:+603 7843 3000 (long distance call charges apply)

Fax:+603 8777 9615 (Malaysia)

Customer care enquiries Email: [email protected]

Media enquiries Email: [email protected]

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: [email protected]

Near-by Airports:

Near-by cities:

Attractions in London:

Types of Planes / Air craft available with Malaysia Airlines

Total fleet: 77

  • Airbus A330-300
  • Airbus A330-900neo
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX
Queries handled by Malaysia Airlines Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Enrich Miles

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4 thoughts on “Malaysia Airlines in London, United Kingdom

  • Susan and Bruce Bowes

    Still waiting for a refund for two tickets that we cancelled in October 2016 .Will be considering legal action if this Is not sorted this week.
    This has caused us financial problems .
    Ver dissapinted with your customer services

  • Mrs Wong


    Room 2529 Mezzanine Balcony
    Terminal 4
    London Heathrow Airport
    Middlesex. TW6 3XZ

    Office is closed and, according to MAS check-in/out staff, has been closed for some time.

  • Sunil Kumar Patel

    My name is Sunil Kumar Patel, I had tharot cancer,At the moment all done but now I have no voice box.they had to remove.Now I can travel and I want to see my mum in Australia Perth.she is desperate to see me As I use to visit her every year I have some medical equipment to carry with me as a Suction machine and other things (about 5kg).do I have to pay extra for that luggage.what times your office operats from Heathrow Terminal I can buy my ticket.want to travel on the 10th march 2022.Thanks
    Kind Regards
    Sunil Kumar Patel