Porter Airlines Address | Phone number | Email | Call center number 9

Porter Airlines is a regional airline headquartered at Billy Bishop Toronto City Airport on the Toronto Islands in Toronto, Ontario, Canada. It was established on 2006. Owned by Porter Aviation Holdings, formerly known as REGCO Holdings Inc., Porter operates regularly scheduled flights between Toronto and locations in Canada and the United States using Canadian-built Bombardier Dash-8 Q 400 turboprop aircraft.

Porter Airlines awarded as the best regional airline in North America by SKYTRAX

Verified & Updated on: 19/12/22

Porter Airlines in Ontario, Canada Address, Phone, Email, Working hours and Website

Porter Airlines Address:
Billy Bishop Toronto City Airport, Toronto, Ontario, M5V 1A1, Canada

Porter Airlines Phone:
Flight reservations or inquiries
Toll free: 1-888-619-8622

Telephone: 416-619-8622

Voice relay service: TTY – dial 711

Porter Airlines Disability assistance

Toll free: 1-855-542-3707

Voice relay service: TTY – dial 711

Email: [email protected]

Business hours: Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Porter Call Centre number: 1-888-619-8622

Porter Airlines Baggage claim

Online: Track your baggage claim status (Enter your last name and the incident number located on the receipt you received when you made your report.)

Telephone: 416-619-8584647-826-7163

Toll free1-844-826-7163

Email: [email protected][email protected]

Business hours: Monday to Friday 8:30 AM to 8:30 PM ET

Porter Airlines Lost and found

For items lost on Porter Airlines flights only, please contact:

Telephone: 647-826-7094

Email: [email protected]

To know more about lost and found items at Billy Bishop Toronto City Airport (BBTCA), Porter flight or how to retrieve your lost and found property, please check here

Working hours
 Flight reservations or inquiries: Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Porter airlines Group booking

Call Porter Call Centre at 1-888-619-8622 and select option 4.

Porter Airlines Official website: https://www.flyporter.com/en-ca/

Porter Airlines Online Check-in: www.flyporter.com/online check-in

Note: Check In online Porter Airlines All flights are available for check-in 24 hours prior to departure.

Check Porter Airlines schedule here: www.flyporter.com/flight schedule

Check Porter Airlines flight status here: www.flyporter.com/flight status

Porter Escapes Customer Care Phone number, Hours

Porter Escapes Packages number: 1-855-372-1100

Hours: Monday to Friday 9:00 AM to 6:00 PM ET

Porter Airlines Customer Care Support

Check the above link to know the Porter Airlines customer care phone number, email etc

Porter Airlines Baggage Allowance

View Porter Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

How to Web Check-in in Porter Airlines?

Procedure to do web check-in or online check-in in Porter Airlines

  1. Visit https://www.flyporter.com/en-ca/
  2. Select ‘Manage Flights’ section.
  3. Enter Web Check-In.
  4. Enter the booking details.
  5. Click on “Check In”.


Travel while pregnant in Porter Airlines

Pregnancy terms and conditions in Porter Airlines

Expectant mothers can travel in Porter Airlines till 36 th week of their pregnancy. Between 36 to 38 weeks, a medical certificate is required in Porter Airlines. For more details, please visit https://www.flyporter.com/en-ca/travel-information/children-infants/expectant-mothers

Types of Planes / Air craft available with Porter Airlines

Total fleet: 29

  • De Havilland Canada Dash 8

Queries handled by Porter Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, VIPorter

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9 thoughts on “Porter Airlines Address | Phone number | Email | Call center number

  • william freeman

    I travelled via Porter Ottawa to Halifax on the 12th Economy fair. Apparently economy does not get to carry on luggage so must be checked in. I had a large overnight bag. Weight about 20 lbs. tops. I was charged 44 dollars each way, highway robbery. Porter will not see me again.

  • Bonnie Robinson

    We had a 5 hour delay flying out of Fredericton to Ottawa on Friday, Feb.14 due to mechanical problems with the plane. We were travelling with two small children and had been at the airport two hours prior to our flight time. We also missed our plans for Friday in Ottawa as we didn’t get to our hotel until after 9:00 that evening. This is our first time flying with Porter. We were told that we would be eligible for some refund on our tickets if the delay was over three hours and was not because of weather conditions. Our confirmations number is KY9GJQ, I will await your reply. Thank you

  • Pam Cendrowski

    How long will they keep cancelling flights and delaying flying into Canada? This is complete bs!!! Some of us want to visit our families!!! I guess we’re living in a Communist world now!!! – for a virus with a 99% survival rate – I call it bullsh*&!
    Good luck with your airlines/country staying a float economically with keeping borders closed for months on end!

  • Moji Adibpour-Lafrance

    Hello, I would like to file a complaint about one of your employees in Ottawa. Her name is Azadeh Changizian. A few months ago, she participated in a TV show called (Befarmaeed Sham-Let’s dine together) which is a Farsi language cooking competition show. During her episode, Ms. Changizian spoke very disparagingly about French Canadians. I am an Iranian-Canadian married to a French Canadian and I think Ms. Changizian has to be reminded that if she is in public and declares that she works for Porter Airlines, she should be careful about her bigoted comments. I do not think she should lose her job or any other drastic consequences. I just think that she should be reminded that her conduct in any language or any setting should be in line with her employer’s code of conduct.

    Below is a link to the episode: https://www.youtube.com/watch?v=seSWAhp4WoI&t=679s

    I really do hope I hear from you soon,

    Best regards,

    Moji Adibpour-Lafrance

  • Alan Dodds

    Can we please claim a refund on confirmation number W9TL3D as our cruise has been cancelled due to Canadian government restrictions and we will not be able to visit Canada from the U.K as we have further holidays planned for the next 18 months. I await your reply.

  • Helen Forsey

    Hello Porter,

    Your computer has made a mistake. My flight is not until October 6th – more than FIVE WEEKS from now (see Confirmation Number FD1K9U). So it is incorrect – and misleading – to tell me I’ll “see [you] in just a week.”

    This email alarmed me. I expect it was some kind of attempt to let people know that Porter will be resuming flights here in just a week. But that’s not what it said. Please make sure your future notifications are clear and accurate, and avoid causing this kind of misunderstanding and alarm.

    Incidentally, there is also an error on your website at St. John’s flights under the heading “Book flights today with Porter Airlines (flyporter.com)”

    It says: “Good times in the Maritimes – Natural attractions, oceanside history, and small-town charm, experience Canada’s Atlantic coast in true maritime fashion when you book flights to St. John’s, Newfoundland.”

    But St. John’s is NOT in “the Maritimes”. It is in Newfoundland. Newfoundland and Labrador is not and never has been one of the Maritime Provinces. Please correct your website and stop perpetuating misinformation about our province.

    A reply would be appreciated. I tried to find an email address for you but none is available.

    Helen Forsey

  • joelle valente

    jai contacté Aeroport de montreal et on me dit que je nai pas besoin de test pour la covid19 car je voyage dans le canada halifax

  • Joy Woolfrey

    Dear friends at Porter,

    With carbon emissions so high from air flights it is distressing to receive your ads encouraging non-essential travel. Please think about what you are doing to our planet. Millions are already suffering because of the contributions you are adding to airplane emissions. Be a leader in encouraging a reduction in such emissions. As we learned again from COP26, they are a serious contributor to undermining the capacity of our planet to sustain life.

    We need your leadership – desperately.


    Joy Woolfrey