Qatar Airways Main Office in Vienna, Austria 33


About Qatar Airways Airline:
Qatar Airways Logo
Qatar Airways is one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad International Airport in Doha, the State of Qatar.
The Qatar Airways started in 1997 when we launched operations with just four aircraft. Qatar Airways currently flies 177 aircraft to more than 150 destinations across six continents. Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012 and most recently in 2015, Qatar Airways has won the confidence of the travelling public.

Qatar Airways Airline Vienna Main Office Address:
Vienna, Austria

Qatar Airways Reservation office telephone contact numbers:
Call Center +43 1 266 8800
Trade Support: +43 1 266 8801
Privilege Club Support: +43 1 266 8866
Website Support: +43 1 266 8802
Other Telephone: +43 1 266 8800
Email:
Fax:

Working hours
MonSat: 9:00am 6:00pm and Sun: 10:00am 6:00pm

Location

Qatar Airways baggage services telephone contact numbers:

Qatar Airways International Customer Care (Qatar / Doha)
+974 4023 0000

View Qatar Airways Privilege Club members service centre  exclusively for Qatar Airways Gold and Platinum members

Near-by Airports:

Near-by cities:

Attractions in Vienna:

Queries handled by Qatar Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Qatar Airways Qmiles reward points

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33 thoughts on “Qatar Airways Main Office in Vienna, Austria

  • Arnold Melcher

    You offer Windhoek as a new destination in Namibia-Afrika.
    – Why I can´t book via your website? Graz-Windhoek Your website says, that Windhoek does not exist.

    • Ettienne Rossouw

      We are deeply concerned about the above bookings having “disappered/being lost”!
      Due to CoVid restriction we were forced to have them refunded, which we requested telephonically. 
      The bookings have since “disappeared” from the system but we have no confirmation whatsoever as to their status. 
      PNR OUMLKR/OX7KCW

  • Arnold Melcher

    I need to fly 4-5 times per year from GRZ Graz-Austria to WHK Windhoek-Namibia-Afrika.
    If possible in business class.
    Can you make me an special offer for that?
    Thanks!
    Arnold Melcher

    • Ingrid Schwaller

      I have been trying to phone the Vienna office (different days, different times), but the phone appears to be constantly busy. Today I went to the office in the first district, but nobody answered the door even though I rang the bell for quite some time. I have a voucher, which I cannot redeem online and therefore I need to go to an office.
      This is not the kind of customer service I expect from an otherwise excellent airline.

  • Tatiana

    We have flight tickets from Vienna to Maldives (stop in Doha). Is Qatar flying to Maldives due to the diplomatic crisis? Will we get refund if not?
    Thank you.

  • HELENA HANULJAKOVA

    MY BOOKING REFERENCE IS 5JQFOF
    IM FLYING FROM RIYADH TO VIENNA AND BACK WITH 3 KIDS
    I NEED TO REFUND MONEY
    I FILLED ALREADY REFUND APPLICATION BUT NOT ANSWER
    IM TRYING TO CALL QATAR AIRLINES NO ANSWER
    IM NOT ABLE TO ACCESS QATAR WENSIDE FROM SAUDI ARABIA ITS BLOCKED
    CAN YOU HELP ME IN THIS ISSUE ???

  • Christian Aichmayr

    Dear Ladies & Gentlemen! My cousin Ing. Thomas Bergmair has booked a flight to Singapore for Friday – probably also a return flight. He is currently in intensive care in the hospital Wels (Upper Austria) and asked me to cancel. A confirmation from the hospital is mine! I ask you to contact me: [email protected] or 0043650 4701668. Thank you! Christian Aichmayr

    • Ursula Hacker

      Hi, I’m on a flight with you at the 31st October to Phoenix/AZ, but I don’t know the date of arrival in Phoenix, iis flight number QR 183, the flight back, thank you for replying to me
      Ursula Hacker k

    • Leopold Resch

      Ich buchte gestern eine Flugreise Wien-Colombo für 5 Personen.
      Buchungsnummer: RPUUH7
      Es ist mir nicht möglich auf Ihrer Homepage die Sitzplätze zu reservieren.
      Mit dem dauernden Hinweis ich soll es später erneut versuchen erscheint auch ein Kürzel (IBE_99).
      Können Sie mir weiterhelfen?

      Vielen Dank!
      Mit bestem Gruß
      Leo Resch

  • Leopold Resch

    Ich buchte gestern eine Flugreise Wien-Colombo für 5 Personen.
    Buchungsnummer: RPUUH7
    Es ist mir nicht möglich auf Ihrer Homepage die Sitzplätze zu reservieren.
    Mit dem dauernden Hinweis ich soll es später erneut versuchen erscheint auch ein Kürzel (IBE_99).
    Können Sie mir weiterhelfen?

    Vielen Dank!
    Mit bestem Gruß
    Leo Resch

  • Bernhard Kälble

    Nach über 100 Minuten, ein Service Mitarbeiter telefonisch zu erreichen kann ich nur noch vor Wut Sie nicht mehr weiterempfehlen . Das ist kein Service sondern Verarschung komplett. Noch nie, sei es bei Behörden, Ämtern oder gar Dienstleistern, wie Sie einer sein sollten habe ich so lange- vergeblich gewartet.
    Meine Privileg Club Nr lautet 215122559, auch dies offensichtlich nichts👎😱😰

  • florence Helluy-Tignol

    Hopeless. We’ve been trying all numbers in South Africa and Austria for the past two days. Don’t they have staff working ??? We have a young lady travelling tomorrow and wanted information as to her layover in DOHA.
    Very unsatisfactory.

  • alegria nava

    Dear Sir Madam,
    we are leaving on Feb.13, 2019 to Manila, Philippines but I think our qatar privilege club membership already expired.Trying to log on but it does’nt exist any more. pls. kindly help us to recover our membership or to register again.As we will fying often to the Philippines and other destination w/Qatar Airways.
    we will appreciate it very much for any assisstance.
    Emigdio nava-lost membership card
    Alegria Nava-209581742 and lost my card my last flight almost 2 yrs. ago..

    Thank you…

  • Meta Anley

    Your website states that the Vienna office is open until 18:00 Monday to Friday however it closes at 17:00 and the voice message confirms the hours.

    Please update the website to reflect the correct office hours. It is frustrating and misleading.

    Austria

    Austria, Austria

    Working hours : Mo-Sa: 09:00 – 18:00 and So: 10:00 -18:00

    Kind regards,

  • LEHEL SZABO

    Good morning,

    is everyting ok with your flight fom Vienna today 22:25?
    we have booked tickets for this flight for ultimate destination Singapore

    thanks for quick reply, brgds

  • Manuel Oberhuber

    Guten Tag, ich habe einen Flug nach Bali gebucht, bereits mit dem Namen welchen ich bei meiner Hochzeit annehmen wollte. Aufgrund des COVID-19 Virus in Europa kann ich leider erst im November heiraten! Nun ist das Ticket auf den falschen Namen ausgestellt!! Können sie mir bitte helfen den Namen zu ändern, sodass ich mit meiner Gruppe dennoch fliegen kann!?

  • Walter Scheer

    Hi from a customer
    I have booked a flight tomorrow and after calling all phone number I have not been able to make contact with your customer service team.
    All I want is to confirm my flight!
    It seems very strange, I these times of uncertainty I would have expected better comunication on your part.
    Kind regards
    Walter Scheer

  • Tshering Yangzom

    I will be flying to Doha from Vienna. I am landing to Doha just to transit for my connecting flight to Bhutan on the 4th June.

    I would like to know if I need to acquire Insurance, or health certificate to board with Qatar airways.

    Looking forward to hearing from you soon.

    Thank you
    Yangzom

  • Dagmar Haid

    An das Qatar Team!
    Ihr macht es einen nicht leicht mit Euch in Kontakt zu treten. Mein Verbindungsflug von SGN nach BKK zu Qatar BKK-VIE wurde annulliert. Bravofly hatte technische Probleme – so gab es kein e-ticket. Keine INFO von Bravofly oder Qatar, ob der Flug generell stattfindet. Ich hänge seit 25. März in SAIGON fest. UND ERREICHE EUCH NICHT. Bitte nehmt mit mir Kontakt auf, dass wir klären können, wie der ausgefallene, gebuchte und bezahlte FLUG – “umgewandelt” werden kann – DASS ICH EINEN HEIMFLUG VON SAIGON (vermutlich über DOHA) nach WIEN bekomme. Auf eine anderen Seite konnte ich zumindest wahrnehmen, dass ihr für die ausgefallenen Flüge ERSATZ anbietet. SCHÖN zu LESEN – DOCH WIR MÜSSEN MITEINANDER im wirklichen LEBEN KOMMUNIZIEREN meine e-mail [email protected] – meine tel.Nr. in HCMC/Saigon +84 9 3835 2132 – meine e-ticket beim HINFLUG -> bravofly_elektr-Ticket_1579439071375_BKK-VIE_25-03-2020_QR-0837-und_QR0183 – CU HEAR YOU READ something from YOU

  • Dagmar Haid

    GDS Flug: Qatar Airways VIE(AT) – BKK(TH) Abreise 31/12/2019
    GDS Flug: Qatar Airways BKK(TH) – VIE(AT) Abreise 25/03/2020
    GDS Buchungsnummer: MUEUGZ
    Passagier 1: Dagmar Haid (e-ticket: 1579439071375)

    Sehr geehrte(r) dagmar,
    wir bedauern es sehr, dass wir Ihnen aufgrund eines technischen Problems nicht rechtzeitig die Bordkarten für Ihren Flug zusenden konnten. Wir möchten uns für die Unannehmlichkeiten, die Ihnen dadurch entstanden sind entschuldigen.

  • Dagmar Haid

    EIN TATSÄCHLICHER RÜCKFLUG ERBETEN
    oder
    Qatar Airways Entschädigung bei Flugausfall
    Wenn ein Flug jedoch weniger als 14 Tage vor dem planmäßigen Abflug von einem europäischen Flughafen annulliert wurde, haben Passagiere gemäß EU-Recht möglicherweise Anspruch auf eine Entschädigung von bis zu 600 € pro Person

    https://www.qatarairways.com/de-ch/travel-with-confidence.html?qr_1532044830003

    my contact NR +84 9 3835 2132 Dagmar Haid Vienna/AUSTRIA stocked in SAIGON/VIETNAM

  • Narges

    Dear management
    Please kindly note that I have purchased my tickets from Iran . Please kindly make a print of it to collect it from your office tomorrow.
    Name..Narges Safarzadeh
    Ticket no1572364255808
    From vienna to Teheran
    Thanks indeed for your help.
    Best regards

  • lutz michael

    dear staff
    i am flying to kathmandu at 29.12.2020 , 16.05 from zuerich, qr 96
    i need a corona test pcr test, but i cant find a form that you accept.
    do you have one?
    have a nice day

  • Joel Rossouw

    PNR OUMLKR/OX7KCW
    We are deeply concerned about the above bookings having “disappered/being lost”!

    Due to CoVid restriction we were forced to have them refunded, which we requested telephonically. 

    The bookings have since “disappeared” from the system but we have no confirmation whatsoever as to their status. 

  • Ingrid Schwaller

    Given the lockdown in Austria at the moment, is your office open? I have a voucher from Qatar Airways, which I cannot redeem online but which I would like to use for a flight in March. If your office is not open, is it possible to redeem this voucher via telephone?

  • Ingrid Schwaller

    I have been trying to phone the Vienna office (different days, different times), but the phone appears to be constantly busy. Today I went to the office in the first district, but nobody answered the door even though I rang the bell for quite some time. I have a voucher, which I cannot redeem online and therefore I need to go to an office.
    This is not the kind of customer service I expect from an otherwise excellent airline.

  • Erna Margaretha Puri

    I would love to comment your service. I need your help. Due to travel restrictions between Tyrol Austria and Germany I am unable to get to Munich on the 16th of February 2021. My E ticket number is 3872885071, reservation code R5EDFI.
    Please inform me whether I can change my flight from Munich to Entebbe and back for April, open date.
    I have booked through Opodo, yet it’s very difficult to get hold of Opodo.

  • JUAN OSTOS

    Good morning, gentlemen, Qatar airways,
    My name is Juan from the Indonesian embassy in Austria, my boss asked me the favor of asking if it is possible to travel with his family, him, his wife and their son sitting next to each other, that is, adult-baby (18 months) – adult, since the aircraft that travel from Vienna – Doha – Jakarta are 3 seats in economy class. He wants to travel in August and buy the ticket now, but first he wants to make sure if it is possible to have the three of them together.
    Sincerely
    mag. Juan Aguilar
    protocol Embassy Indonesia
    Vienna-Austria