Qazaq Air Customer Care Phone number | Email

Qazaq Air is a Kazakh airline, which operates scheduled services from its main hub in Nur-Sultan and focuses on domestic flights.

QAZAQ AIR is an interregional airline established by Samruk-Kazyna National Welfare Fund JSC on the initiative of the First President of the Republic of Kazakhstan Nursultan Nazarbayev to improve the safety and availability of interregional air traffic in Kazakhstan and the border areas of neighboring states in accordance with high international and national flight safety standards.

Qazaq Air Official website:

Check Qazaq Air Online Check-in:

Note: Online Check-in starts at 48 hours before the flight departure and closes at 3 hours before the flight departure.
Qazaq Air Code: IQ

Qazaq Air Baggage Allowance

Qazaq Air Baggage

View Qazaq Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Qazaq Air Customer care / support

Qazaq Air Customer Contact Centre: +7 727 3561414
Email: [email protected]

Traveling while Pregnant in Qazaq Air

  • Up to 22 weeks of Pregnancy, should submit a medical certificate in Qazaq Air.

For more details:

Traveling with Pets in Qazaq Air

  • A maximum of 2 pets are allowed on Qazaq Air.

For more details:

How to Web Check-in in Qazaq Air?

Procedure to do web check-in or online check-in in Qazaq Air

  1. Visit
  2. Select ‘Online check-in’ section.
  3. Enter the Booking Reference (PNR) and the last name.
  4. Click ‘Check in’.

How to change name / flight date / cancel and refund Qazaq Air ticket?

Check the procedure to change / reschedule / cancel your Qazaq Air flight details (name / date), get refund…

Qazaq Air Office

Find Qazaq Air Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Qazaq Air Social Media Contacts

Types of Planes / Air craft available with Qazaq Air 

Fleet size: 05

  • De Havilland Canada Dash 8-400

Queries handled by Qazaq Air Customer care:

Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.

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