Ruili Airlines Customer Care Phone number | Email

Ruili Airlines Co., Ltd. is a Chinese full service carrier based at Kunming Changshui International Airport. It provides both domestic and international services to destinations in China and in Southeast Asia (Chiang Mai, Chiang Rai and Sihanoukville), using Boeing 737 aircraft. It was founded on 2014.



Ruili Airlines Official website:

Check Ruili Airlines Online Check-in: Check in

Check Ruili Airlines Flight Status: status

Ruili Airlines Baggage Allowance

Ruili Airlines Baggage

View Ruili Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Ruili Airlines Customer care / support

Ruili Airlines Contact Centre: +63-2-7-7531380, +63-2-7-7531381, +63-2-7-7531382

Infinity Mileagelands Hotline: +63-2-7-7531383

Reservation/Ticketing Hotline: +63-2-8-8643800

Reservation/Ticketing Fax No.: +63-2-7-6216317

Ruili Airlines Contact Centre Business hours: Monday-Friday : 08:00H-16:30H/ Saturday & Holidays: Closed

Special Assistance in Ruili Airlines

Traveling while Pregnant in Ruili Airlines

Pregnancy rules in Ruili Airlines:

  • Expectant mothers can travel in Ruili Airlines less than 32 weeks without providing any medical certificate.
  • More than 32 weeks (inclusive) but less than 36 weeks, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.

For more details, visit

How to change name / flight date / cancel and refund Ruili Airlines ticket?

Check the procedure to change / reschedule / cancel your Ruili Airlines details (name / date), get refund…

How to Web Check-in in Ruili Airlines?

Procedure to do web check-in or online check-in in Ruili Airlines

  1. Visit
  2. Select ‘Self Service’ section.
  3. Click ‘Online Check-in’
  4. Enter the booking details.
  5. Click ‘Check-in’.

Types of Planes / Air craft available with Ruili Airlines

Fleet size : 21

  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX
  • Boeing 787-9

Ruili Airlines Office 

View the List of Ruili Airlines Office worldwide through the above link.

Download Ruili Airlines App for Apple (iphone, ipad, mac) / Android (ios) Users


Ruili Airlines Social Media Contacts

Queries handled by Ruili Airlines Customer care:

Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.

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