RwandAir Customer Care Phone number | Email 1

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe, the Middle East and Asia, from its main base at Kigali International Airport in Kigali.

RwandAir Official website:

Note: RwandAir  Online Check in begins from24 hours before departure.

RwandAir Online Check-in: check in

Check RwandAir flight schedule here: Schedule

Check RwandAir flight status here: Flight Status

RwandAir Baggage Allowance


View RwandAir Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

RwandAir Customer care / support

RwandAir Customer Contact Centres: +250788177000

RwandAir Business Hours: N/A

RwandAir Special assistance

Travel during pregnancy in RwandAir

Pregnancy rules in RwandAir:

  • Expectant mothers can travel in RwandAir till 27th week of the Single pregnancy and 33rd multiple pregnancy.
  • After 28th week to the last day of 36th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).
  • The certificate must be dated within 7 days of your departure date.

Note: 34th week Multiple pregnancy will not be accepted.

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in RwandAir?

View How to change mistakes in your name, flight date and refund ticket in RwandAir through the above link.

How to Web Check-in RwandAir?

Procedure to do web check-in or online check-in RwandAir

List of RwandAir Offices Worldwide

Find RwandAir Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with RwandAir

  • Airbus A330 – 300
  • Airbus A330 – 200
  • Boeing 737-800NG
  • Bombardier Q-400 Next Gen
  • Bombardier CRJ-900 NextGen
  • Boeing 737-700NG

Download RwandAir for Apple (iphone, ipad, mac) / Android (ios)

Contact RwandAir on social media

Queries handled by RwandAir Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, (Frequent Flyer).

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