Shanghai Hongqiao International Airport in Shanghai, China Address / Phone / Email


Shanghai Airlines is an airline headquartered in Shanghai. It is a wholly owned subsidiary of China Eastern Airlines, but its operations remain separate post-merger, retaining its distinct brand and livery. Shanghai Airlines operates domestic and international services. The logo is a white crane on a red vertical tail fin. The airline operate flights out of Shanghai Pudong International Airport and Shanghai Hongqiao International Airport in Shanghai. The airline is an affiliate member of the SkyTeam airline alliance with its parent company China Eastern Airlines which is a full member of the alliance. Shanghai Airlines was established in 1985.

Shanghai Hongqiao International Airport in Shanghai, China Address / Phone / Email / Location / Website

Address:

Shanghai Hongqiao International Airport, Airport Road 1, Hongqiao Airport, Shanghai, China
Postcode: 200335

Working hours

Phone: +86 21 6268 8899

Service Hotline: 021-32531090 (Hongqiao Airport)

Online report phone: 021-22343775

Email: [email protected] (Feedback), [email protected] (Online report)

Shanghai Hongqiao International Airport Website: http://www.shanghaiairport.com

IATA code: SHA

ICAO code: ZSSS

Facilities & Services – Shanghai Hongqiao International Airport, China

  • Parking lot
  • On-site inquiry
  • Business center
  • Luggage storage
  • Lost and found
  • Temporary boarding certificate
  • Battery car service
  • Delivery Service
  • Aviation accident insurance
  • Power outlet
  • Departure tax refund
  • Outdoor smoking spot
  • Wi-Fi
  • Time Hotel
  • Rent a car
  • Medical service
  • Bank
  • Post Office
  • Currency exchange
  • Terminal police station
  • IC phone
  • Self-service check-in
  • Children’s playground
  • Mother & Infant room

List of Terminals in Shanghai Hongqiao International Airport

  • Terminal 1
  • Terminal 2 

Baggage / Lost and Found contact – Shanghai Hongqiao International Airport, China

Baggage ServicesLost and Found Services
Baggage Services at Shanghai Hongqiao International Airport

Luggage storage: If you want to store your things, please contact the below terminal numbers.

Terminal 1:
Phone: 021-22344553
Service Location: Near Gate 5 of the Departure Hall
Service time: 07: 00-20: 30

Terminal 2:
Phone: 021-22381085
Service location: Arrival lobby
Service time: 08: 00-21: 30

Lost & Found: If any items lost in airport or any other area please contact terminal numbers.

Terminal 1:
Service location: near gate 5
Phone : 021-22344553
If passengers lost any items in the airport, please register the Lost and Found Platform.

Terminal 2:
Phone: 021-22381086
Service Location: Opposite Gate 1 on the arrival floor
Service time: 08: 00-21: 30
If you lost any items, please register here Lost and Found Platform

Medical Services at Shanghai Hongqiao International Airport

If you in need of any emergency rescue of accidental injuries, pre-hospital treatment and transfer services for critically ill patients, please follow the medical areas in the airport.

Terminal 1:
Location: Near boarding gate T01 in international, Hong Kong, Macao and Taiwan waiting areas, near boarding gate T20 in domestic departure waiting areas.

Terminal 2:
Location: M2 layer restricted area, 1st floor arrival area public area.

Self-service check-in Shanghai Hongqiao International Airport

Airlines that provides self-service check-in services are,

Terminal 1: China Eastern Airlines, Spring and Autumn Airlines, Xiamen / Hebei Airlines.

Terminal 2: Air China, China Eastern Airlines, China Southern Airlines, Juneyao Airlines.

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