Skyteam Customer Care Phone number, Address, Email, Hours

SkyTeam is one of the world’s three major airline alliances. Founded in June 2000, SkyTeam was the last of the three alliances to be formed, the first two being Star Alliance and Oneworld, respectively. Its annual passenger count is 630 million (2019), the second largest of the three major alliances. It also operates a cargo alliance named SkyTeam Cargo, which partners ten carriers, all of them Skyteam members. Its centralised management team, SkyTeam Central, is based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands.

How to contact Skyteam (Airline Alliances) Customercare?

Visiting address:
Amsterdamseweg 55
Wing 3.3
1182 GP Amstelveen
The Netherlands

Mailing address:
SkyTeam Airline Alliance Management Coöperatie U.A.
Postbus 350
1180 AJ Amstelveen
The Netherlands

Email: [email protected]

Skyteam website:

Map: View the direction here.

How to reach Skyteam Airline Alliance through Public Transport / Train?

Bus to / from Schiphol

  • Bus 186: From Schiphol to KLMHQ – stops in front of KLMHQ (bus stop KLM Hoofdkantoor). Departs from Schiphol at hh:17 and hh:46; takes around 25 mins.
  • Bus 186: From KLMHQ to Schiphol – departs from KLMHQ bus stop at hh:23 and hh:53. (The last nonstop 186 service to Schiphol Plaza departs at 17:58.)
  • Fast bus 300: From Schiphol to Amstelveen city center – 12-minute bus ride and then a 15/20-minute walk. The frequency of bus 300 is every 4 to 7 minutes.
  • From Amstelveen bus station: Take bus 186 to the airport; get off at KLM Hoofdkantoor stop, it is a 7-minute bus ride.
  • Fast buses 347/357: Coming from Amsterdam, get off at Amstelveen, Kruiskerk bus stop; from there it is a 20-minute walk.


  • Closest train stations to the KLM head office are either Schiphol Airport or Amsterdam Zuid. From either station, you will need to take public transport, bike, or walk to reach the KLM office.

Visiting Procedure at Skyteam Airline Alliance

You have to first register at security, if you need to meet a person in Skyteam. If you come by car, you will need to provide the license plate of your car.

Then you will be provided with one-day visitor pass at the gate in the security lodge, before entering the KLM premises. You have to bring a valid ID (national ID card, passport). The pass will need to be returned to security upon departure.

How to Check-in in Skyteam Airline?

  • Visit
  • You can select the airlines link below and check-in directly through online.
  • You’ll simply need to have your booking reference number and flight number handy.
  • Depending on your airline, you can check-in between 24 – 30 hours before you fly.

Who are the SkyTeam Airline members?

Aerolíneas Argentinas Czech Airlines Korean Air
Aeromexico Delta Air Lines Middle East Airlines
Air Europa Garuda Indonesia Saudia
Air France ITA Airways TAROM
China Airlines Kenya Airways Vietnam Airlines
China Eastern KLM XiamenAir

How to plan / book a flight in Skyteam?

  1. Visit
  2. Enter the destination of your journey from/to.
  3. Select the date of travel, Number of Passengers, Class.
  4. Then Search.

How to track your flight at Skyteam Airline Alliance?

  1. To know your flight status, please click here.
  2. Select the Departing, Airline Name and Flight Number
  3. Click ‘Show Status’.

Frequent Flyers at Skyteam (Airline Alliance)

SkyTeam Global Meetings

For Skyteam Global meetings: [email protected]

Customer Care Phone Numbers

Country Phone Number Country Phone Number Country Phone Number
Argentina 8004448199 India 8001008684 Saudi Arabia 8008145837
Australia 1800097102 Italy 800794882 South Korea 00308-13-3069
Brazil 8002825764 Japan 531122746 Spain 900834285
China 108001401950 Mexico 18001122642 Taiwan 801127527
Czech Republic 800222516 Netherlands 8000227233 United Kingdom 8000314026
France 800912570 Romania 800400094 United States 800 759 1486
Germany 8001001938 Russia 88001008547 United States 414 934 3486

Download SkyPriority Panel App Google/App Store

Contact Skyteam (Airline Alliance) on Social Media

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