South African Airways Airport Office in Dulles International Airport, USA 6

South African Airways (SAA) was established in 1934. It is the flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng.The airline flies to 56 destinations worldwide, in partnership with SA Express, SA Airlink and its low cost carrier, Mango, within South Africa and across the continent, and nine intercontinental routes from its Johannesburg hub at OR Tambo International Airport.


South African Airways Dulles International Airport USA Address:
Dulles International Airport
Main Terminal
Check-in Zone 3
Concourse B



Working hours
05:00 – 10:00 ET &
11:00 – 19:00 ET

Map: View direction here

South African Airways Official website:

South African Airways Online Check-in: check-in

Note: Online Check in begins 24 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

South African Airways Check-in timing timing

Check South African Airways flight schedule here: schedule

Check South African Airways flight status here: status

South African Airways baggage services telephone contact numbers:
1-888-725-3522 -or

South African Airways Baggage Allowance

View South African Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in Dulles International Airport:

Types of Planes / Air craft available with South African Airways

Total fleet: 54

Airbus A300

  • Airbus A300 B2/B4

Airbus A319

Airbus A320

  • Airbus A320-200

Airbus A330

  • Airbus A330-200
  • Airbus A330-300

Airbus A340

  • Airbus A340-200
  • Airbus A340-300
  • Airbus A340-600

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 737 Next Gen

  • Boeing 737-800

Boeing 747

  • Boeing 747-200
  • Boeing 747-300
  • Boeing 747-400
  • Boeing 747-SP

Boeing 767

  • Boeing 767-200

McDonnell Douglas MD-80/90

  • Mc Donnell Douglas MD-81

Queries handled by South African Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Voyager

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6 thoughts on “South African Airways Airport Office in Dulles International Airport, USA

  • M.K. Knocklein

    Hallo, 0n Thursday 19th October 2017, I flew on flight SA207 from O.R. Tambo to Dulles International Airport and lost my wallet. Please contact me on the email below. Regards


    I urgently need assistance.Tried calling many numbers no answer.
    My wife and kids left IAD on Friday flying to DSS, Senegal.
    They arrive to Dakar on Saturday and their luggages ae missing.
    Their final destination is Banjul, Gambia.
    They are stuck in Dakar and have to spend a lot of money between staying in a hotel and going back and fourt to the new airport.
    These are their tags info

    PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Doris Crabbe

      I flew from Ghana and arrived at Dulles airport on Monday 16 th of March 2020.
      One of my suitcases was mangled, the handle broken and contents destroyed inside.
      How do I report this and what happens after?
      All the numbers I’ve been calling are not responded to.

  • Felicity Daniels

    Dear Customer Care,

    I travelled on SAA 207 from Cape Town and landed at Washington DC this morning 24 January 2018. I unfortunately committed to collect my case: tag SA 0083399301 and just outside security was alerted by the security that I should have collected my luggage at port of entry. She however advised that it would take some time if I waited to collect (I could not go back in) it as the case would need to be security checked and she suggested that I proceed to take my connecting flight to Indianapolis – UA6126 with the understanding that if the case did not reach this flight in time that it would be sent to Indianapolis on the next flight.
    The case was not on the flight with me. I therefore reported this to the United Airlines baggage office in Indy Ref: IND63294M. I was informed that the next flight from Washington would land in Indy at 14h30 and that when it arrived it would be delivered to the hotel. I however have not yet received my case. I have sent the same message to SAAUS email address and received an automated response that I could expect a reply in 10 days.

    Please could you urgently assist.


    Professor F Daniels

  • Donna E. Smith

    To SAA Corporate Officer:

    I made a flight reservation for Mr. Theodore Ashford III, Reference number – P33P8Y (travel from NY to Windhoek and back). I verbally made the reservation on the phone with a representative from South African Airways over the phone. I specifically made the reservation for March 2020. Your representative put February 2020 on the reservation. I made the mistake and did not notice that the reservation had the wrong MONTH list on it.

    I admit my mistake however I am asking for compensation by way of waiving the change fee of $500.00 due to your representatives mistake. South African Airways states that phone calls are recorded for quality purposes. The representative made a mistake and I believe that there should be some responsibility on the part of South African Airways. Please pull the recording and listen to the complete phone call where you can hear me say the dates of March 11, 2020.

    I trusted the representative and I trusted your airline.

    I hope that you will do the right thing.

    I look forward to getting a response from you.

    Thank you,
    Donna E. Smith
    Ashford Capital Management

  • lynton marais

    Good day my name is Lynton james marais im trying to get in contact with the front office in Washington Dulles USA or any email address to SAA is not responding to my emails just looking for advice or contacts have registered on the SAA website for the flight on 27th june from Washington DC to south Africa and have payment confirmation .