Sri Lankan Airlines: How to file a complaint related to baggage / flight delay / cancellation / FlySmiLes? Procedure, Documents required

How to file a complaint with Sri Lankan Airlines baggage flight delay cancellation

Sri Lankan Airlines: How to file a complaint related to baggage / flight delay / cancellation / FlySmiLes (Frequent Flyer)?

  1. Visit Sri Lankan Airlines Complaint Website
  2. Select the category in which you would like to make a complaint
  3. If it is related to baggage, then select bags and choose the sub category as damage / missing / delayed and submit a claim relevant to your selection
  4. If your topic is about to complain about the airline, then choose compliments and complaints and select the reason.
  5. If it is delayed / cancelled flight, enter the contact details: name, country, address, city, state, postal code, email, phone number, Frequent flyer number
  6. Enter the Flight number, date, origin, destination, class of travel.
  7. Additional information if you would like to enter.
  8. Submit.
File a complaint with Sri Lankan Airlines baggage flight delay cancellation FlySmiLes

File a complaint with Sri Lankan Airlines baggage flight delay cancellation FlySmiLes

How to file a complaint related to baggage / flight delay / cancellation in Sri Lankan Airlines?

  • Visit Sri Lankan Airlines Compliant
  • Select the category in which you would like to make a complaint
  • Enter the Flight number, date, origin, destination, class of travel.
  • Enter Additional information if any.
  • Submit.
How to file a complaint with Sri Lankan Airlines baggage flight delay cancellation

How to file a complaint with Sri Lankan Airlines baggage flight delay cancellation

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