Thai Airways Airport office in London, United Kingdom 5

About Thai Airways:
Thai airways logo


Thai Airways was founded on 1st May 1960 and merged with Thai Airways Company in the year April 1st 1988. Thai Airways has a corporate headquarters in Vibhavadi Rangsit Road, Chatuchak District, Bangkok. Thai has one of the largest passenger operations in Europe.



Thai Airways London Airport Office Address:
LONDON HEATHROW OFFICE, Thai Airways International
Room 0144, Terminal 2 The Queen’s Terminal, London Heathrow Airport office, Hounslow, TW6 1EW
United Kingdom, London, United Kingdom

Thai Airways Reservation office telephone contact numbers:
+44 (0)20 8976 7915
Email: [email protected]
Fax: +44 (0)20 8976 7911

Working hours

Thai Airways Official website:

Thai Airways Online Check-in: check-in

Check your Thai Airways flight status here:

Thai Airways baggage services telephone contact numbers:

For Thai Airways baggage inquiries : Thai Airways baggage inquiries

Thai Airways Baggage lost and found:Baggage lost and found – Thai Airways

Near-by Airports:

Near-by cities:

Attractions in London:

Types of Planes / Air craft available with Thai Airways

Total fleet: 74

  • Airbus A330-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-400
  • Boeing 747-400
  • Boeing 777-200
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
Queries handled by Thai Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Royal Orchid Plus

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5 thoughts on “Thai Airways Airport office in London, United Kingdom

  • Doreen Judith smith

    I am trying to book my seats on a flight January 14 2019
    I have booked but cannot appear to be able to choose my seats though Manage my Booking.
    Can you send me a telephone number to talk to someone p,ease

  • Stephen g green

    Hello this is my 4th day trying to reach someone with Thai airways I booked a ticket with you on the 31december flying from Bangkok too Koh Samui the money has been taken from my account but I haven’t been sent a conformation email, I think maybe I made a mistake with my email address, I am flying from Bangkok too Koh Samui on the 8 January please can you send me my conformation email it should be on your system my email is [email protected] .

  • Patrick OMahoney

    Hi, We flew from Phuket to London via Bangkok yesterday. 02-01-19. Because of delays our luggage was not transferred on to the London flight by your staff. At London I completed a form for four pieces of luggage and was assured that they would be delivered to me today. My wife is disabled and much of her medication is in her luggage as they are controlled drugs. We explained that it is vital she gets them today and we were assured there would not be a problem. My wife is now suffering pain and we cannot medicate. I have rang you ALL day but nobody ever picks up a phone. I am a journalist and will be writing of our terrible experience with your airline. I accept mistakes are made but to abandon my wife knowing of her medical condition is nothing short of disgusting. No doubt this will be ignored too. Patrick 07506211798 Flight number TG916 My wife Roshea Tierney Missing Baggage TG 886327 TG886326 TG886325 TG886244


    Hello I hope you and your staff are keeping well and safe.I am hoping you can help me.I have received an email from thai airlines that sadly they have cancelled my 2 flights Ref LZBUR7 Ticket number 217-2332585666 £805.86.I understand why in these difficult times,but I have received no further information about getting a refund.I am hoping you can confirm I will be getting a full refund.Regards Adrian.

  • Robert

    Thai airways are impossible to contact. No phone , no response to e mail, no response to a recorded letter.
    What should I do about trying to get a refund caused by Air India cancelling a connecting flight ?
    Very stressful and exasperating .