Thai Airways Customer Care Phone number | Email

Thai Airways International Public Company Limited, trading as THAI is the flag carrier airline of Thailand. Formed in 1961, the airline has its corporate headquarters in Vibhavadi Rangsit Road, Chatuchak District, Bangkok, and primarily operates from Suvarnabhumi Airport.

Thai Airways Official website:

Thai Airways Online Check-in:

Note: Thai Airways Online Check in begins from 48 hours before departure & closes 12 hours prior to the time of departure for economic classes .

Check Thai Airways flight schedule here:

Check Thai Airways flight status here:

Thai Airways Baggage Allowance

Thai Airways

View Thai Airways Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Thai Airways Customer care / support

Thai Airways Customer Contact Centre:(66-2) 356-1111

Thai Airways Contact Centre Business Hours: 24 Hours

Email: [email protected]

Thai Airways Special assistance

Travel during pregnancy in Thai Airways

Pregnancy rules in Thai Airways:

  • Expectant mothers can travel in Thai until 36th week for the flight less than 4 hours and 34th weeks for the flight more than 4 hours.
  • After 28 weeks must have a medical certificate confirming the date of delivery and conditions of pregnancy.

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Thai Airways?

View How to change mistakes in your name, flight date and refund ticket in Thai Airways through the above link.

Thai Airways Special Meals

Code Meals
AVML Vegetarian Hindu/Indian vegetarian meal
BBML Baby meal for infant aged at more than 6 months old.
BLML Soft meal. Recommended passengers with stomach or intestinal problems
CHML Child meal for children aged 2 years and older.
DBML Diabetic meal suitable for both non-insulin and insulin dependent diabetics.
FPML Fruit platter meal prepared with fresh fruits or dried fruits.
GFML Gluten free diet, avoids gluten, which is found in wheat, rye, barley and oats.
HNML Hindu meal containing no beef, veal or pork. Prepared with lamb, fish and other meats. Milk products allowed.
KSML Kosher meal conforms to the requirements of Jewish dietary laws.
LCML Low calorie diet meal
LFML Low fat / cholesterol meal
LSML Low salt meal with minimum sodium content.
MOML Muslim meal, contains no pork, bacon, ham or alcohol. Cooked according to Halal rules. MOML are normally served on THAI flights to Pakistan, so there is no need to request this type of meal on this route.
NLML Low lactose meal. Omission of all foods containing milk, lactose, milk solids, whey, curd, and skimmed milk.
SFML Seafood meal.
RVML Raw vegetarian meal is a mixture of fresh vegetable and fruits.
VGML Strict European vegetarian. No animal products of any type.
VJML Vegetarian Jain meal / strict Indian vegetarian. Based on Jain customs. THAI offers VJML meal on flights on or after June 1, 2009.
VLML Non-strict vegetarian prepared with dairy products (eggs, cheese, fruits, vegetables, grains and nuts).
VOML Vegetarian oriental meal prepared in Chinese style.

*For any special assistance, Contact:

How to Web Check-in Thai Airways?

Procedure to do web check-in or online check-in Thai Airways

  1. Visit
  2. Select the “Booking Reference, Electronic Ticket, Frequent Flyer Program Number”
  3. Enter the “Booking Reference, Electronic Ticket, Frequent Flyer Program Number”
  4. Click “Submit”

List of Thai Airways Offices Worldwide

Find Thai Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Thai Airways

  • Airbus A350-900
  • Boeing 777-300ER
  • Boeing 777-200ER
  • Boeing 787-9
  • Boeing 787-9
  • Airbus A320-200: 320/32S

Download Thai Airways App for Apple (iphone, ipad, mac) / Android (ios)

Thai Airways Social Media Contacts

Queries handled by Thai Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, (Frequent Flyer).

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