Turkish Airlines Airport Sales Office in Istanbul, Turkey Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 17

Turkish Airlines Airport Sales Office in Istanbul, Turkey Phone number, Address, Email, Working hours, Google map location

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline Istanbul Airport Sales Office Address: Istanbul Airport Passenger Terminal Departure Floor Tayakadın, Arnavutköy

Turkish Airlines Headquarters Phone: +90 212 463 63 63


Fax: (0212) 465 23 88

Working hours: 24-hour services 

Map: View location here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers:

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments :
+90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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17 thoughts on “Turkish Airlines Airport Sales Office in Istanbul, Turkey Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Jemima konadu

    My husband travel from Ghana to Berlin on 29th march,2018 around 7:15 pm Ghana time he was to do transit in Istanbul..on getting there his flight to Berlin had left because the flight from Ghana delayed in Ghana, till am sending this comments I don’t know where my husband is in Istanbul..I can’t get through with him, his phone is off and he is not in Berlin. His name is Mr Ben Adu Gyamfi..he booked the flight in Berlin.

  • Joan Nwanedo

    Missing passenger at Atatürk Airport: My son was at Atatürk Airport on June 04, 2018 when he called and told me that he missed the flight ( Egyptair MS9290 operated by TK 0692). He was issued 2 Turkish Airline boarding pass by a staff at Atatürk Airport for Istanbul to Cairo, and Cairo to Lagos. He assured me that he was boarding the on June 04, 2018 but I have not seen or heard from him since then. He is missing since June 04, 2018, kindly trace him and send him back to Lagos, Nigeria. He is a student of Girne American University with current student Residency; he was returning home on a holiday.
    Please, please trace and investigate his whereabout and return him to Lagos, Nigeria.
    Thank you.
    Dr. Joan Nwanedo (Emmanuel Nwanedo’s mother)
    Phone: +234 704 0000069

  • Bruce Tangey

    Are there other travellers on Turkish Airlines Flight TK0054, 28th June 2018 that had their luggage completely drenched. There was a storm at Ataturk when we checked in; obviously our luggage was left out in the storm. We did not realise the siryation until we arrived in Melbourne some 30 hours later and unpacked our suit cases. Our clothes were completely saturated, I am sure ours weren’t the only two suit cases left in the rain for some time. We were also flying business class!!

    We have contacted Turkish Airlines in Sydney however; the response was “get on the portal with documentation” I have answered this email and will be forwarding all correspondence onto Turkish Airlines in Ataturk.

  • Kim Marconi

    Three of our family members travelling from Kenya early this morning (4.55) is now caught up in a delay in Istanbul on their way to Malaga (Spain). They were met witha message of 20 hours delay just minutes before planned take off from Istanbul!
    We cannot get in touch with anyone from Turkish Airlines to help us. There is no help to get in the airport (Ataturk) and not even information and offers of hotel and food while waiting.
    This is totally unacceptable.
    We need to talk to someone about a solution NOW!

  • Okuboarede Festus

    Yesterday I was traveling from Otopeni airport in Bucharest with flight number TK 1044. There was delay in the flight dues to technical problems, before we got to Istanbul I missed my connecting flight due to the delay but they gave us another flight TK 0760 to Dubai for me to join fly emirate to Nigeria. From Dubai to Nigeria Turkish airline booked EK 0781 flight for me and they promise to transfer to luggage to EK 0781 but When I get to Nigeria I did not find my luggage. It is the second time I lost luggage in Turkish airline please do your best I bring me my luggage because I really need them. Thank you

  • Mishael Woelinam

    I petitioned your headquarters a few days ago about my refund and you came out with a judgement. I forwarded your judgement to my Uncle in Accra to go for the money but your office is still not willing to pay the money. They are demanding you send them an email to the Accra office and copy me as well before they pay the money or I send you my account details so you can refund me directly here. Let me bring this to your attention the white lady there who is encouraging the Ghanaian staffs to do the wrong things should continue doing it. They are not aware of the personality of the person coming to the office each and every time he has the power to let Ghanaians travelers know how corrupt your staffs are in Ghana and to make you loose customers we have enough evidences to show to Ghanaians to make a right choice when buying air tickets. A word to a wise is enough.

  • Arina Sodoghi

    Good afternoon,

    My parents are planning to travel to Canada on June 26. They hold a valid Canadian visitor visa (multiple entry valid until 2023).

    They are planning to stay for a few days in Istanbul and my dad has Turkish visa and live in Istanbul. they fly from Istanbul to transiting via Genova Switzerland and have layover 2 hours and 30 mints . They do not intend to leave the airport’s transit section.

    I have been looking at some online resources and Switzerland embassy notice that Iranian nationals do require a transit visa unless they hold a valid visa from some designated countries (including Canada). and has layover less than 6 hours(they have 2 hours and 30 mints) and only one stop at schengen countries.
    this is the embassy website;


    Can you please advise if they require a transit visa or not. If yes, what is the procedure and how long it would take as they are traveled in less than a month.

    Thank you for your assistance.

  • Keira Leon

    Good morning My niece 14 y hat a flight programmed yesterday with TA from Nürember to Istanbul and suddenly was suspended She flights today but the connection for Miami is today already lost She flights to Miami tomorrow afternoon TA is obligated to provide a Hotel food and transport from and to the airport Thanks
    Do you want some help? Send us your query and we’ll get back to you.

  • AKM Monirul Islam

    Dear Sir/Madam,
    Passenger: My younger brother
    E-Ticket: 2355589581355/56
    Turkish Airlines TK1828, Departure: CDG 19:40 Arrival Time IST 00:10, Flying Time 03h 30Minutes Date: 10 Oct 19
    18 hours 10 minutes layover in Istanbul airport
    Turkish Airlines TK712 Fri, Departure: IST 18:20 Arrival Time DAC 04:55, Flying Time: 07h 35 minutes Date: 11 Oct 19
    Would you please advice, what is your arrangement for this passenger, I mean this 18 hours 10 minutes he will get food, Bed or not. Please kindly advice. thanks in advance.

  • Claudia Gürler

    Good afternoon, I am a Swiss national, Resident in Switzerland. I will fly from Istanbul to Chicago on 19.7.2021. I have an ESTA Document that allows me to enter the USA. However the US authorities do not allow me to enter the USA flying directly from Switzerland, which is a Schengen Country, they only allow me to enter the USA if the previous 14 days if I stay in a non-Schengen Country, As I will be in Turkey from the beginnig of July, I shall fulfill this condition. They say the offcials of Turkish Airlines have to confirm prior to the flight that I entered Turkey more than 14 days before. When will this happen, on the check-in desk before flight when you transmit the passenger List and further Information to the Destination Airport in the USA? or should I come earlier (how long earlier?) in order to avoid problems, I do not want to miss the flight.
    Awaiting your urgent reply, so that I can definitl book my flight.
    Best regards
    Claudia Gürler

  • F Khan

    I am a US citizen living in canada now. I missed my flight from istambul via Turkish Airlines. Without telling me they removed my luggage.
    I came back to canada via a different airlines. It has been a week and till now there is no news about my luggage.
    It was supposed to be transferred to Air Canada flight in Athens.



  • Marcia

    Turkish Airlines cancelled my flight home and will not help to book a new flight or provide accommodations for the now long 15 hour layover for the next available flight on November 7th.
    I am on a cruise in France and it’s very difficult to call them and the one time I got through to the call center, the agent would not help and told me to call the airport.

    This is very frustrating!

  • Jawed Khan

    I am Traveling from Dubai to Istanbul through Emirates Airlines.
    I will stay at Istanbul Airport at YOUTELIAR (Airside)
    My Next Flight will TK4649 Istanbul Tirana as I will be in transit area so how can i will get boarding pass ?
    There is check in counter available in transit area or I should leave and come again through process, TK4649 is code share flight with Air Albania….Get ticket from Turkish Airline so I should get Boarding from Turkish or it will from Air Albania