Turkish Airlines Airport Office in San Francisco, USA 17

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline San Francisco Airport Office Address: San Francisco International Airport INTL Terminal san Francisco,CA 94128

Turkish Airline Reservation office telephone contact numbers: +1 415 510 77 77 / +1 650 821 24 30/32 / +1 800 874 88 75 (Call Center)

Email: [email protected]

Fax: 1-650-821-2432

Working hours: Reservation / Ticketing service is available only on operation days between 14:30-17:30 at the designated check-in counters.

Map: View direction here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)

For baggage inquiries: Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments: +90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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17 thoughts on “Turkish Airlines Airport Office in San Francisco, USA

  • Erwin Johnson

    How do I apply for a refund on a ticket I am holding to go to Istanbul from SFO on Nov. 19? I am an American citizen and do not have a visa. I thought I could do it onliine or via mail, but perhaps I need to come to the SFO office?

    • Erwin Johnson

      Erwin Johnson
      November 1, 2017 at 9:56 pm
      How do I apply for a refund on a ticket I am holding to go to Istanbul from SFO on Nov. 19? I am an American citizen and do not have a visa. I thought I could do it onliine or via mail, but perhaps I need to come to the SFO office?

      Update Nov. 14

      I never got an answer from my query on Nov 1. I did go to the airport and got a refund. Now my girlfriend has a ticket for Nov 25 and is in the same boat. Is there a way to get the refund online soon?

  • Antonina odainik

    I need to redeem refunds for 2 tickets
    It said to apply in person
    I’ll be in San Francisco one day, but nobody answering phone at the office
    Please, advise

  • Farrokh Albuyeh

    I was on the flight last night 80 from san francisco to Istanbul. The flight got canceled and there is no feed back. I have to be at my final destination for an emergency. I have to leave today. Please please contact me and put me and my brother that was on this flight with me.
    Ticket number: 235 2350 1996 67 Farrokh Albuyeh
    Ticket number: 235 2350 8469 99 Dara Albouyeh


    Dear sir/madame

    My name is Panagiota Kouri and I was traveling on the 13th of January with Turkish Airlines from ATH to POM via IST & MNL.

    My luggage (see attached photo) was not delivered to me in PMO. Since then ( it is 5 days) I have been asking all of you desperately to help me with my case.
    Finally, another turkish airlines passenger emailed to me, informing me that my luggage has been mistakenly delivered to him ( see attached photo) in SFO. He informed the turkish airlines office in SFO and the luggage was returned to the SFO office. Now I am kindly asking you to sent it to me to POM as soon as possible (see attached photo). My name and my email address are tagged. The property irregularity report no is: POMPR10491

    I am kindly asking you to pay attention to my problem and assist me accordingly in order to receive my luggage in POM asap

    Thanking you

    Dr Panagiota Kouri

  • Minaise A. Minaise

    Re: Booking File USUE6Z / Turkey Airport Relocation Impact

    To whom it may concern:

    This email serves as a demand for monetary compensation to indemnify for unexpected expenses due to Turkish Airlines’ mistakes and mismanagement.

    I am writing in regards to a flight I booked for myself and two family members two months ago. The flight was originally Wednesday, March 27, SFO to BEY, with a return flight Sunday, April 7. On March 11, I received an email notification that my returning flight would be affected by Turkish Airlines’ airport change. Upon calling customer service, I was told that I could either be refunded for the canceled flight or placed on an other flight. The latter option, however, meant that I and my family would return to SFO five days after our intended return date. No earlier return option was given to me despite my requests. After over two hours of phone conversations with customer service, and despite requests to speak to upper management and legal counsel, I was told I would not be accommodated and was given, yet again, the two options. I asked to be compensated and subsequently booked a flight that accommodated the time frame of my original choosing via United Airlines. Turkish Airlines did not compensate my flight change, which I was forced to make in order to keep my original plans. All of this was in spite of high praise from family and friends encouraging me to book through Turkish Airlines – praise that was proven incorrect and invalid.

    Reviewing your Customer Satisfaction Policy as available on your website, I see that you claim the following: “We implement compensation methods to ensure customer satisfaction as well as evaluate feedbacks of our customers and produce solutions by considering national and international legal requirements, legislative requirements, civil aviation rules and documented information of the Company.” It is also my understanding that it is common practice among common carriers such as yourself to operate at a heightened duty of care to passengers and the like. Arguably, you have failed to operate at such a standard; I expected to be placed on a fight with comparable timing accommodations without paying for a mistake that was not my own. I do not find such an expectation unreasonable and believe the hundreds of other passengers on my same flight would agree.

    It seems that you have taken advantage of the vulnerable situation I, my family, and my fellow intended passengers were in, being at the mercy of your decisions to get to our expected destination. Before I pursue litigious options, I want to offer a settlement option. Because of this breach in your own policy terms, I estimate I have lost the following amounts:

    Extra $300 per ticket for the new flight x 3 tickets = $900.00
    New flight scheduled earlier in the day, meaning a loss of earnings for myself ($340) and my wife ($60) = $400.00
    Total lost expenses = $1,300.00

    Therefore, in consideration of the foregoing facts, demand is made in the amount of $1,300.00 to settle this matter.

    Please contact me so that we may discuss the resolution of this matter.

    Minaise A. Minaise

  • Fedishina Larissa

    To do medical reasons I am not able to fly on this day … Ticket :2352370848906. So, I am asking to change my ticket for free and with out penalty, for OPEN DAY… Proof of my medical condition is notify in LETTER from Doctor. I will send you this letter , after you will explain, how do I need to do it. I have tried to use FEED BACK option, after talking with agents at number :1(800)874-8872; But, nothing happened… So, I called back the same number, but number is blocked….

  • Torbati Ebrahim

    Please correct. My text

    Due to technical problem can not open the file.
    Flight :. TK 80. SFO. TO. IST. ON. SEP.11.2019

  • Bakytzhan Bolkenov

    My name is Bakytzhan Bolkenov. I bough ticket from Turkish Airlines.
    Can I move dates of my flight, I mean I want:
    21 December – San Fransisco – Nur Sultan
    6 January – Nursultan – San Fransisco

  • helen Shemouil-gewargis

    I was told my suitcase is in SFO. my flight was on 08/31/2019 from Istanbul to SFO. Missing a suitcase. Please let me know what is the processing meted and what is the waiting time to be delivered to my address.


  • Azam Vafabakhsh

    I bought my round trip ticket from Tehran Iran with conformation
    # SSGN2K and my returning date is Feb. 29 2020. I called to confirm my
    flights I have been told all connection flights to IRAN cancelled and I can
    just fly to Istanbul on that day, also I have been told if I don’t fly on that day
    I lose my ticket with no refund as well.
    I don’t understand if your airline can not take passengers to destination
    With conformed ticket why should lose money with out any option?
    Can you please let me know if I fly to Istanbul there is accommodation available
    For me from your airline or I can get credit to re issue ticket for another date.
    Thank you for your help.
    Azam Vafabakhsh

  • umar hayat

    i am flying to islamabad airport on march 23 rd, i am fully vacinated even have a booster shot for covid 19, do i still need to take a covid -19 pcr test again or not. I was told gthat if yoy have vbeen vaccinated then you do not need to have gtest .

  • Moazzam Hussain

    I have been trying to connect the call center number at 800-874-8875. Turkish airways have changed my flight with no prior notice. I want to settle it before flying, but no human representative is present on the given phone number.
    Really annoying and disturbing situation.