Turkish Airlines Call Centre Office in NEW YORK, USA 20

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline NEW YORK Call Centre Office Address: NEW YORK, USA

Turkish Airline Reservation office telephone contact numbers: 1-800-874-8875 (Toll free)

Working hours: weekdays 24 hours ( Daily )

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)

For baggage inquiries: Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments: +90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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20 thoughts on “Turkish Airlines Call Centre Office in NEW YORK, USA


    I need to know how I can get my ticket refund due to flying from JFK- IST-LUX On OCT. 19th and return LUX- IST- JFK OCT 30th.

  • Benjamin M. Arguelles

    It’s not a comment but rather an inquiry: My US passport expires this coming March 24, 2019. Will I be allowed to board the plane for my flight on November 6, 2018 from New York bound to Turkey for a 13 day tour and be flying back to New York on November 18, 2018. I need an immediate response as soon as possible so I can do my other option. Thank you very much for your kind attention to this important matter. I’ll be on standby by my email for your kind response.

  • Corinne Karisma

    Just tried to change a ticket to another date. I have never been given such terrible service in my life. If this is how Turkish Airlines treats Turkish citizens who need to simply make a change, they should really be ashamed of themselves. They are charging him the cost of a new ticket to make a change in a few weeks due to a family illness. The “Representative” was rude and would not connect the call to a Supervisor because “that was not allowed”. We will not ever fly Turkish Air ever again!

  • Stuart Schoenburg

    I am booked on may 24, 2020 on ft TK438 from Dubrovnik to Istanbul connecting with TK77 to Miami. My booking reference is RDFSWB. Because of the virus, we cannot use this reservation. I have been trying for 2 days to call NY office 800-875-8875. I finally got through but the TK rep was uninteligible and she could not understand me.
    I would like to cancel the above reservations and have a credit on the full amount I paid without change fees to be used against a future flight. I am presently planning to use it next (2021) spring. Can you help me? My phone in US is 954-801-4332. My email is [email protected].


    My flight has been changed. I’m directed by Turkish Airlines to call the call center to confirm the change. I’m trying to call the center in New York, but can’t reach. what can I do now? My changed flight should be New York (JFK) to Dhaka (DAC) at 12:30 AM, 21 March 2020.

  • Efe Tore

    I just tried to call the center to ask for assistance. They didn’t even reply to my calls. Like, wtf guys! You’re supposed to be there to help your customers, and you don’t even employ enough personnel to pick up the damn phones! I’m definitely choosing Aeroflot or Lufthansa the next time.

  • Josephine Minischetti

    I received an email stating that there have been changes to my flight of May 5, 2020, but I do not know what the changes are and no one answers the phones! I have called many phone numbers but no answer!!!!



  • Somkanta Upreti

    I am keep trying to reach out to customer service number no one is answering my call. I have a 4 tickets with Turkish Arline for June 15th through IAD. i don’t see your flight schedule on that day. i need to be in touch with some one can help me out.

  • Sam Shelley

    You canceled my flight Several times for cv19.
    Please refund my money total is $10,64.00
    ($886+$178) From debit card ******5927
    my flight info is SUDBQT
    2352412016831 my name is Sam Shelley

  • Mirkarim Razaviaghjeh

    Dear Turkish Airline,

    The office that I purchased our tickets is closed and anybody response us. Please help us, my children are panicked.

    How can I reschedule the reservation TY8H2X to 1-5 of february 2021 for the following passengers.
    We are not in a good condition and wondering

    Razaviaghjeh Mirkarim T.N: 2352402175368
    Tavakoliaraghi Akram T.N: 2352402175369
    Razaviaghjeh Sara T.N: 2352402175370
    Razaviaghjeh Seyyedayhan T.N: 2352402175371



  • Nathan George

    Kept getting busy signal. Then finally got in, and was on hold for 20+mins and just hung up. Calling internationally (Africa) to try to rebook my cancelled flight back to US. Shouldn’t be this difficult.

  • Charles Bowshier

    I have been calling to change my flight. The line has been busy for different hours during the last 3 days. Maybe they did not pay for their telephone bill or they dont care about the customer. Turkish Airlines customer service has a lot to learn. That is not acceptable.

  • Natalia Roth

    This airline legally stealing money and there will be nothing you can do about it. First they refused to issue a refund for flexible tickets. Then I was charged over 1200.00 for a change of dates, with a promise of to have a credit for a full amount. And finally, when I was ready to use it, the credit was only for original amount, only received money for one ticket, not the other. Fighting back to receive the money back for the second ticket, They will ask you to submit multiple useless feedbacks that will not resolve your issue. DO NOT USE THEM!!!

  • Stepan Solomon

    Hello! My name is Stepan! I have a problem with sending my dog ​​from Chisinau Airport (Moldova). My sender is Univers Cargo S.R.L. sent a request to JFKCargo Turkish Airline with a request to confirm the acceptance of the dog at JFK New York Airport. The same request was sent by Cargo Turkish Airline Istanbul to JFKCargo Turkish Airline. Without confirmation of acceptance of the dog at JFK New York Airport, my shipper, Univers Cargo S.R.L., will not accept the dog for shipment. But JFKCargo Turkish Airline is not responding to inquiries. It’s impossible to get through on the phone. They don’t answer either. Tell me how to solve the issue? Who can influence JFKCargo Turkish Airline and get approval from them to accept a dog at JFK New York? I would not want to leave the impression of a careless attitude towards their customers on the part of Turkish Airline. Sincerely, Stepan