Turkish Airlines Cargo Office in London, UK 7

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline London Cargo Office Address: Turkish Airlines Unit 1 & 2 – West Point, London, UK

Turkish Airline Reservation office telephone contact numbers:
44 1784421717 / 0207 471 6666

Email: [email protected]


Working hours


Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers:
44 1784421717 / 0207 471 6666

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments :
+90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).


Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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7 thoughts on “Turkish Airlines Cargo Office in London, UK

  • Tessa Kotze

    I am trying to reach the London Cargo office but the phones are not answered.

    I am trying to find out how to get my domestic cargo no 235-76508585. I can see that it has arrived in London, can I pick it up myself and from where.

    Many Thanks


    • Mary Burden

      I have the same enquiry as Tessa above. I need to know where to collect my cargo from as its not on your paperwork and your telephone lines either cut off or do not get answered.

      If you have put your reply on Tessa’s question, it would have been helpful!!!

  • Safiatu Sesay

    Dear Sir/Madam,
    I am trying to find out how I can get back my two suitcase that are missing since 24th April 2019 when I boarded Turkish Airline at Heathrow Airport to Istanbul and the flight was cancelled. I was transferred to Air France that same night from Turkey to come back to London Heathrow Airport and connect with another Air France flight to go to Free town, Sierre Leone.

    This is over one month now since my luggages had got missing. Can the Manager who is responsibly for missing Baggages get back to me as soon as possible. I think I have patience enough.



  • Safiatu Sesay

    I have send my comment, but my email address is still on your website. It doesn’t delete automatically. Can you delete it from your end please. As you said you are securing peoples email addresses, but to me it doesn’t looks like it is secure because I can still see my email address on your website.


  • Ruth

    Hi, how can I pick up my cargo that is Manchester for days . Been calling the cargo nos online no one is connecting. Been in Manchester twice I couldn’t pick it up, was given a no to call I called they said they are waiting for custom to clear it I have been calling the no to speak with any of the team that are handling this cargo nobody is there to answer the call after some hours the no doesn’t connect please can some one direct me to the channel on how to pick up my cargo please .