Turkish Airlines Cargo Office in NEW YORK, USA 12

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline NEW YORK Cargo Office Address:
JFK International Airport, Bldg # 9, Cargo Area B, Jamaica, NY 11430, NEW YORK, USA

Turkish Airline Reservation office telephone contact numbers:
Email: [email protected]
Fax: 1-718-632-8428

Working hours
weekdays 09:00 AM – 5:00 PM (Monday � Friday)
09:00 AM – 1:00 PM (Saturdays)


Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers:

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments :
+90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Near-by Airports:

Near-by cities:

Attractions in NEW YORK:

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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12 thoughts on “Turkish Airlines Cargo Office in NEW YORK, USA



    Please note that subjetc shipment left JFK on 27th Jan with total 10 pieces and till now the full shipment is not reached Bahrain Airport. As per tracking still the 2 pcs is lying at IST and scheduled on 21st flight to BAH.

    Total transit is coming to 25 days for an air shipment. SEA shipment transit time is 33 to 35 days.

  • Lori Garcia

    I tried to rate this at 1.. and it would not allow me to. We have had EXTREMELY poor service with our shipment being damaged, delayed and NON responses from Cargo rep Peter… and broken promises. Our key customer is VERY upset and now it is friday evening and cant get any answers… even though Peter said this was taken care of today… We just called Forward Air and this cargo was NEVER even picked up from them, for it to be able to depart this weekend… even leaving this weekend it was late… now our customer is going to be FURIOUS on Monday.
    From: Peter Aranguiz
    Sent: Friday, July 27, 2018 10:05 AM
    To: Kristian Stone
    Cc: Thomas Marinelli ; Mishal udayanga Fernando ; Faruk Yalcin ; Huntsman.Export ; [email protected]
    Subject: RE: URGENT!!!! BOOKING REQUEST – CLT TO IST S02906915 // AWB:235-68866965

    Hi dear Kristian…

    I will make all the changes now…

    PETER ARANGUIZ | Cargo Supervisor | JFK Int`l Airport, Bldg 9, Cargo Area B, Suite 275, Jamaica, 11430 NY, USA
    [email protected] – T: 718-215-1120 Ext:49122 / / +1 718-560-3378

    As a valued member of Turkish Cargo’s community, we want to notify you about our recent Customer Relation update, we always want to provide you with easier and more effective ways to assist.

    Please note. Starting May 1st 2018, for customer related issues, Please contact us using the link and telephone number provided below only for the following matters:
    1. Cargo tracing
    2. Cargo claim
    3. Requesting documents
    4. Changing documents, other operational change requests

    Link: http://www.turkishcargo.com.tr/en/e-cargo/customer-relations Telephone number: +1-718-215-1120 dial 1 ex 15360

    From: Kristian Stone [mailto:[email protected]]
    Sent: Friday, July 27, 2018 11:02 AM
    To: PETER ARANGUIZ (Kargo Satis Bsk. – Kargo Memuru(Yd))
    Cc: THOMAS MARINELLI (Kargo Satis Bsk. – Kargo Sefi(Yd)); PETER ARANGUIZ (Kargo Satis Bsk. – Kargo Memuru(Yd)); MISHAL FERNANDO (Kargo Satis Bsk. – Kargo Memuru(Yd)); FARUK YALCIN (Kargo Satis Bsk. – Kargo Mumessili(Yd)); Huntsman.Export; TKCARGOSALES-EASTUSA
    Subject: RE: URGENT!!!! BOOKING REQUEST – CLT TO IST S02906915 // AWB:235-68866965

    As per our conversation, please see attached as documents as requested for this AWB that needs to be changed from 235 68866965 to 23568866980. Please confirm cargo receipt from Forward air and that cargo will move as booked


    Ms. Kristian Stone | Export Operations (IAH) | Mainfreight Inc.
    2928A Greens Road, Suite 500 | HOUSTON TX 77032 | T +1 281 449 4949 ext 71012 | D +1 281 848 1012
    C 281-743-0121 F + 1 1 281 754 4328| [email protected] | http://www.mainfreightusa.com
    • Supply Chain Logistics • Domestic, International, Air, Ocean • Customs Brokerage •

    From: Kristian Stone
    Sent: Thursday, July 26, 2018 1:03 PM
    To: ‘[email protected]
    Cc: ‘Thomas Marinelli’ ; ‘Peter Aranguiz’ ; ‘Mishal udayanga Fernando’ ; ‘Faruk Yalcin’ ; Huntsman.Export
    Subject: RE: URGENT!!!! BOOKING REQUEST – CLT TO IST S02906915 // AWB:235-68866965

    Please see below and advise. Also we will be sending new HBL docs overnight via Fed eX for this shipment

  • susan catalano

    I have freight that arrived at JFK. It was damaged. Please let me now what the procedure is to file a claim.

    Thank you,

    • Kathleen Hughes

      We sent 2 dogs out tonight, that were denied entry in to the US. They came from Moscow, Russia by way of Istanbul. The y need to go back to Moscow!! You are sending them to Minsk! We need this corrected immediately! They need to go back to Moscow where there is a recipient waiting for them! Please help!!



    We are an export company from Brooklyn; N.Y.

    We need your quote to ship this goods to Algiers airport; Algeria

    One Pallet @ 214 lbs. (97.1 Kgs.)

    L48” x W40” x H16” (122 x 102 x 41 cm)

    Nature : spare parts (no dangerous goods)

    Please advice


    Sales Manager
    432 78th street. Brooklyn
    State : New York Z.C. 11209 USA
    Phone : +1 (646) 775-5353

  • JZ

    Please provide Turkish Airlines CARGO JFK phone number.

    I called office number listed above & was told not very kindly they do not have it. Seemed irritated to be asked the question.

  • Mayra torres

    Good morning, all,,, I have been calling the number that you have provided above, some extensions do not answerer , others they say that are not affiliated with Turkish Air. May I please have an e-mail or correct tel were we might be able to get in contact with you Turkish Airline here at JFK.

  • Tarek Atassi

    I’m trying to find information about a shipment I have coming to PDX from Macedonia. Will I be alerted when it arrives? How’s long do I have to retrieve my package?

    AWB 235 1470 4421