Turkish Airlines City Office in Islamabad, Pakistan 51


About Turkish Airline:
Turkish-airline-logo
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline Islamabad City Office Address:
13-N, 1ST Floor ,F-7 Markaz, Islamabad, Pakistan

Turkish Airline Reservation office telephone contact numbers:
051-849 4949
Email:
Fax:

Working hours
weekdays 09:00 – 18:00
Ramadan Timing: 09:30 – 15:30 ( weekdays )

Map

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers:
051-849 4949

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments :
+90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Near-by Airports:

Near-by cities:

Attractions in Islamabad:

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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51 thoughts on “Turkish Airlines City Office in Islamabad, Pakistan

  • Azer juneid

    If I travel to USA on valid visa by Turkish Airlines and want a stopover for 3 nights in Istanbul how can I get turkish visa ?

    • daud

      you can get E visa on airport but make sure you should have debit credit card to pay 62USD visa fee. immigration dont accept cash payment

        • ABRAR Hussain

          Hello Sir
          How are you. Sir I was flight 11 October 2021 Islamabad to Istanbul and chang Airport anther Airport Sabiha Gokcen to kuwait.
          Sir you changed Airport thats time need exit visa. I go to Islamabad airport they are say you not go to kuwait.

          Sir I want refund my ticket please

          Abrar Hussain

      • Saeed

        Sorry to say that service is highly poor at Islamabad,
        I call for some queries but they ain’t
        answering even the phone was ringing and also was busy twice.

        • Akhtar

          Am trying to get my flight confirmation but thay can’t respond. I make a call for many time but thay can’t answer it. The turkish airlines hire unprofessional and useless team in Islamabad office. Highly disappointed.

  • Naveed Iqbal

    I am sorry to say that service at Islamabad office is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.

    I decided to call early in the morning hoping that I may be lucky to be able to talk to your representative, so I called at 09:35 am. There was a recorded message saying that the working hours are from 09:30 am to 5:30 pm from Monday to Friday …… That meant that the system was not switched on at 09:30 am. I waited for another half hour and called again, the call at this time was received (recorded message) and connected to “Booking” but no one responded.

    One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.

  • Haider

    Hi,
    I am calling to your office in F-7 and nobody is picking my phone.
    This is my second interaction with your staff in F-7 in less than a month and I do not think they are working in your company.

  • jamil mohammad

    I am jamil Mohammad citizen of pakistan 55 years old a man i going to Saudi arabia for umrah if i purchase turkish air line ticket then i will be able to stay in Istanbul two or three days kindly inform me about your good response.

  • QAISAR

    I am sorry to say that service at Islamabad office is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.

    I decided to call early in the morning hoping that I may be lucky to be able to talk to your representative, so I called at 09:35 am. There was a recorded message saying that the working hours are from 09:30 am to 5:30 pm from Monday to Friday …… That meant that the system was not switched on at 09:30 am. I waited for another half hour and called again, the call at this time was received (recorded message) and connected to “Booking” but no one responded.

    One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.

  • QAISAR

    Islamabad office responce is extremely poor. The call is attended with a recorded greeting but after selecting the required service, in my case “booking” the call is transferred but the phone keeps ringing, nobody responses and ultimately the line is terminated. This happened with me a number of times on different days. I thought that this may be because the reservation desk may have been very busy. However, in this case the caller should be informed.

    One would expect a better service from an airline that has been declared the best airline of Europe for so many years. With this type of response the passengers would shy away from traveling with Turkish Airline or make booking through travel agents instead of of direct booking with the airline.

  • Mian Humayun khurshid

    Who will pick the phone. No body attend the phone please depute some one who pick the phone are close the office.

  • AYAZ KHAN

    I am trying to call Turkish airlines office for the last few days. After the computerized message nobody picks up the phone. Very surprised with the extremely poor response my number is 0345 5111023 . I wonder whether someone can give me a call back

  • AYAZ KHAN

    I am trying to call Turkish airlines office for the last few days. Nobody is picking up the phone. Very surprised with the extremely poor response my number is 0345 5111023. I wonder whether somebody can give me a call

  • AYAZ KHAN

    I had to visit the Turkish airlines office in Islamabad. It was a pleasant surprise. Sadia Kanwal was very courteous. cooperative and helpful. She answered all my questions with a smile and went the extra mile to help me out. It was a very good experience for me and left a pleasant taste in my mouth. Her mode of customer service showed her commitment and willingness to help customers. I went in there very irritated because I could not get through on phone but I came out very happy. Thanks to Sadia. My compliments to Turkish Airlines for having such nice employees.

  • amjad nazir bhatti

    trying to contact last three day through land line no 8494949 in islamabad office but no response. . wanna to know about flight schedule.

  • Anam

    The call center is not responsive at all. I have been calling since 3 days, and have never been recieved by the customer service operators.

  • Asif

    Apparently situation is same as it was before(After almost a year) . Today I also needed to call the guys,on given number. Same thing happened, after pressing desired department code none picks the phone.

    Turkish Airline could be one of the good ones, but the staff in Pakistan seem not well equipped or may be islamabad office is under-staffed.
    In either case client is suffering.

  • ayaz

    I M travelling to Geneva on 26 August via Istambul, transit stay at Istambul around 6 hours, I want to drive through to Istambul, please Advise me how can I get out of airport and drive through for two hours atleast, Thanks

  • Khalid Nawaz

    I have traveled on more than a dozen Airlines to different destinations in the the world. But response I received from Islamabad office of Turkish airline is worst in the world. The ensure not to attend calls of customers calling them for different inquiries. Today is the third consecutive day with no response Turkish airline staff.
    Please have some responsible people working in your office and a responsible supervisor who could exercise tight control on the office staff. So far its a very poor performance which gets bad name to the Turkish Airline due to their irresponsible attitude. Airline office does’nt work like this.
    Best regards.

    Khalid Nawaz
    03493757291

  • Sadia Akhtar

    I have business class ticket ,need to extend date but your office couldn’t address this issue properly please check this issue

  • Shahid abbas Khan

    Which class of reservation should be done when Pax wants to upgrade to Business Class at airport against miles smiles.
    Regards

  • Ansari

    I cant believe in 2020 company such as Turkish Airline office in Islamabad still has poor service. I read comments 2017 but this company has not improved. I have called office numerous times at different times but just get recorded message and after a while get cut off. Same thing customers were complaining in 2017 and now its 2020 and improvement. I will make sure in future not to book with Turkish airline or encourage any family or friends either. Thank you Turkish Airline for employing useless staff in Islamabad!

  • mohammad H Khan

    I have been trying to contact Turkish air by phone …no one picks up the phone ..anyway..I would like to change or get an open ticket ref SEH7QI.AND SCY7CS ..I NEED HELP AS I HAVE NO IDEA WHAT IS GOING ON DUE TO COVID19

    • ABRAR Hussain

      Hello Sir
      How are you. Sir I was flight 11 October 2021 Islamabad to Istanbul and chang Airport anther Airport Sabiha Gokcen to kuwait.
      Sir you changed Airport thats time need exit visa. I go to Islamabad airport they are say you not go to kuwait.

      Sir I want refund my ticket please

      Abrar Hussain

  • Mohammad Manzoor

    To,
    The Executive,
    Turkish Airlines,

    Subject: “ Offer for the Commercial Area on Rental Bases “

    Dear Sir/Madam,

    I have come to know some reliable sources that you’re in scorching for suitable area for your well known company/business organization.

    Here I am offering you the right area at ground floor and if needed more also available area at basement of Khair Muhammad Plaza, opposite State Bank, Main Saddar Road, Peshawar Cantt on very reasonable monthly rent.

    Available area on ground floor is 1329 sft ( area’s height is 20 ft so can use this height for Mezzanine without any further charges).
    And available area on Basement is 1449 sft.

    Hope you will find it the right and the best place for your well known company/business organization.

    Looking forward for kind response.

    Thanks and best wishes,

    Mohammad Manzoor
    ( Landlord )

    Cell#: 0333-9117674
    Email: [email protected] gmail.com

  • Malik Ehsaan

    They never attend call. very disappointed. islamabad office khud jana para sirf yeh pata krne k liye k 10 july ki flight confirm hai ya nhn. kahin cancel to nhn huwi.

  • Matiullah

    I was trying hard to reach the office but number was not answered.
    I was having query about COVID test acceptability at turkish airlines.i am having only EXCEL lab in my vicinity and they also claim to be your partner.
    Kindly inform me whether reports from EXCEL lab are accepted or not.
    My flight is scheduled from Islamabad to Ankara on 7th September

  • Sima Naderi

    I have travel by turkish airline on 6:35 -4th January from Islamabad to İstanbul. Please confirm that your flight timing plane is not changed.

  • Malik sohaib qamar

    Hi my name is malik I bought tickets from budget Air line from manchester to islamabad 6 passenger I missed my flight because I being told on the airport over cpr tests were expired we done other test from manchester airport and know I am in pakistan can I have refund or rearrange my tickets for the next time please