Turkish Airlines City Office in Manila, Philippines 61

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline Manila City Office Address: Unit 1401 14th Floor BDO Equitable Tower 8751 Paseo De Roxas Makati City, Philippines

Turkish Airline Reservation office telephone contact numbers: +632 85401733

Email: [email protected] / [email protected] 

Fax: (+632) 894 5419

Working hours: weekdays 08.30-17.30

Map: View direction here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)

For baggage inquiries: Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments: +90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

Is there any problem with reaching the Turkish Airline Manila City Office Address or Phone number? Please report any issues using the below comment form.

Rate your experience with the Turkish Airline Manila City Office in Philippines: (click on the stars below)
Click to rate this post!
[Total: 75 Average: 2.6]

Leave a comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

61 thoughts on “Turkish Airlines City Office in Manila, Philippines

  • Ruhul Aine Abdulkasan

    Good pm. Been trying to call your office since I was informed last Friday by Ma’am Kathleen that I can rebook my flight until today but unfortunately, no one is answering from these numbers:

    864 0600/894 5416
    8945421/ 864 0598

    My flight is scheduled later tonight around 9:45 pm. So So is there any possible way I could still rebook my flight?? I tried it online but it says my reissue transaction is not possible online. I need to contact the sales office.

    Please inform me asap!!

  • Chiegbu chinweike Christian

    Good morning. .please I want to know how to get my returning ticket balance because am not traveling back soon. Thanks

    • Yawo gbama

      Hello Turkish airlines

      My name is YAWO GBAMA I want please to ask if you can assist me to ship my items such as shirt, bags ,shoes and human hair Wigs to TOGO -LOME(West Africa)

      I want please to know if you can assist me and how much is 50kg and 100kg


  • Reinhard and Catalina Stüttler

    We have 2 return tickets on 5.April from Manila to Zurich, but they are ON LINE CHECK IN !
    Does MIA has this facilities ? My tickets are stored in my mobile phone and I can’t print them
    out here, or can we regular check in at the counter with
    Booking Nr: Fat-3043995
    Reservation Code: TRBYLS
    Ticket Nr. 23519971549** MR.Josef Reinhard Stuettler
    Ticket Nr. 23519971549** MRS.Catalina Stuettler
    Flight Nr. TK 85 on 5.Apr. at 21:45 hr from Manila
    Flight Nr. TK 1907 on 6.Apr. at 07:15 hr from Istanbul

    pls. answer asap., thanks R.Stüttler

  • Dino

    It is like a scam, I shoudnt have booked this airline…Dont waste your energy booking here again or you will end up like me…the phone isnt working and you load will be exhausyed because you will be referred to another person and guess , no reply. The stewardess are mean when requesting a ticket, and never happpened. Its better to book another airline, and not this one.

  • Geny Go

    Dear Sir/Madame,
    I’d like to know if a Turkish visa is required for Philippine passport holders if they fly Turkish Airlines and have a layover at the airport in Istanbul for 11 hours. I understand there are also tours we can join in Istanbul for any layover. Is this so? Thank you. Please email me at [email protected]

    Geny Go

    • Clint bobby Tagaloguin

      Good day, I just want to ask regarding on how to claim my ovebooking compensation. I heard your office in makati will not accommodate visitors at this moment, Hope you will assist me on how to do it online. Just contact me on my email. THANKS!

  • mary ann ong

    i’m trying to call customer care in manila. no answer on any phone numbers published since last night. i think i left something on the plane when i disembarked and needed to see if they can help me locate it.

  • princess finda charlie

    Please I need to request for a refund for my return ticket I won’t be using it because of my schedule in school

  • irene

    why doesnt anyone pick up? i have been trying to call your reservations , sales and ticketing hotline for 2 daysnow. almost 30 rings but no answer!

  • Corazon VIctoria Meschenmoser Francisco

    the customer service of this airline sucks! (1) nobody picks up the phone! (2) number is not connected? (3) line always occupied! Do you only have 1 line? Turkish Airlines – you have been having good feedback in Europe! Why are you treating your Filipino passengers like trash?

  • Hirschenbrunner / Thelsita Mrs.

    Please send answer that my flight back in Vienna, Austria on May 18, 2019 ,is that in terminal 1 ? for sure . And i must not be reconfirm my flight back ? Im try to call , Tel. nr. 89451416 / 8640600 , very hard to reach . Hoping for your kind reply .

    • Marieta calvelo.

      I want to know if swintec logistic company is a legit courrier There in turkey or a scam.
      Please anybody answer for me thank you

  • Lachman Chatlani

    Dear Sir / Madame
    i have tried calling your manila office several times and am not able to talk to anyone.
    The phone just goes on the recording and after putting my option of wanting to talk to someone at reservations, it “transfers” the call the phone just rings with no one answering, till finally the call just gets cut off.
    It is frustrating for us and sad for an airline that has so much potential.
    if your staff is under manned, please add

  • Kidd

    Dear Support

    I would like to travel with my dog as hand carry
    between May 1 and May 10, 2019
    From MNL to ZRH
    One way
    1 Dog
    Can you find me the best deal, and tell me the requirements for the dog.And how to proceed the booking.
    Thanks for your feedback


    can I ask help for my error booking july 12 2019 , change to june 12, 2019.. booking no. 59833818.. Rome to manila
    Please consider urgent change..

    Thank you..

  • Guillermo Borromeo

    i COULD NOT DO AN ON LINE CHECK IN ON TWO OF MY DAUGHTERS. WHY? Ticket numbers 2352378443862 and 2352378443863

  • Gilles

    Hello, i would like to know if there is promotion on going or if there will be promotion on going this month or next month or next two month Douala- Manila – Douala >>> Round trip Thank you for your reply

  • Francis Javier

    Dear Turkish Airlines:
    I have used Tutkish Airlines 2x. but I can’t finish my Mikes and Smiles application because if I try to make a password, it does not proceed.
    How can I apply ? as well as my wife and daughters?

  • Melisa Nicolas

    Good evening I would like to call the office of Turkish airlines in Manila to ask for further information regarding re-booking. Is it possible to contact a 24 hour call center? Thank you.

  • David Wheeler

    I am having difficulty obtaining a frequent flier number. I complete the required information but the site will not accept an entry for a password so the entry fails.

  • Svatopluk Blecha

    My friends are at Manila Airport yesterday flight from Panglao Bohol bel delayed because of the volcano have missed the connecting flight to Istanbul. Where at the airport terminal 3 can find help and information? They cannot find a counter or information with your Turkish Airlines logo. Thank you Svatopluk


    Dear Team,

    Manila –İstanbul We have business class passenger with Türkish Airlines which lounge can they use as free

    Best Regards

    Elena Kolçef Odabaşı
    Kurumsal Satış Müdürü
    Tel : +90 212 331 03 35
    Faks : +90 212 285 49 84

  • ivy Geronimo

    Been calling the office since morning of driday feb 14 but no one is answerinf the phone here in manila our flights got cancelled and today is saturday they dont have an office! This is so very frustrating and very inconvenient

  • Volker Kringel

    Good evening, we have a return flight from Manila to Germany at the 26. of March, TK 85, caused by the lockdown of manila and the closing of the airport we would like to know if the flight will be canceled and if we will get an alternativ to return home?
    Please answer quickly to my email.

  • Ivy Lapizar- Kuciauskas

    Dear Sir/ Madam,

    Good day!I would like to ask regarding the status of our flight if it would be still fine to travel? Our flight is scheduled on April 23, 2020. Our flight would start from:

    Iloilo International Airport, Philippines – Manila Aquino International, Philippines
    Manila Aquino International, Philippines – Istanbul Airport, Turkey
    Istanbul Airport, Turkey – Vilnius, Lithuania

    We have switching time of 5 hours and 15 minutes in Manila, Philippines and 3 hours and 30 minutes in Istanbul Airport, Turkey.

    Due to the Coronavirus pandemic, I would like to know if it still safe to travel or do you have any option about this? What should I do? I’ll be travelling with my Lithuanian Husband and our 7 months old baby. I worried about this virus pandemic.

    I hope you can give me an immediate response this.

    Thank you and more power.

  • Ramon Francisco

    My daughter is arriving Manila on 28 March on Tk0084…starting her journey march27 from Leipzig on TK1340…are the flights still active? What will she do if the flights are not active anymore? Please advise

  • Mark Mclaughlan

    I have been trying to contact your office by phone for several days and phone just rings out after the answer service.
    I need to cancel my wife and daughter’s flights from Hong Kong to London due to flight change(s) by Turkish Airlines, website is in “error message” when trying to cancel online at Turkish Airlines website??

    Ticket nos:
    2353745995721 MS MCLAUGHLAN
    2353745995722 MK MCLAUGHLAN

    Please call me back on 9277612945
    Mark Mclaughlan

  • Hans Bartenstein

    Dear Sirs
    I kindly ask you to provide me with the email address respectively phone number of your manila office at Equitable Tower on Paseo de Rojas in Makati Please indicate a working cell phone number not a landline number
    Thanks in advance I am looking forward to your early reply

  • Igor culjat

    Please send me message soon i what to buy ticket i was tired calling turkish telephone in makati but its to sad no body pick up the phone

  • Josephine General Lie

    Hi its very difficult to contact turkish Airlines. Your telephone ive got from the website is not working. Ill dial many times but IT dont work +632864066/8945416/8945421 do the Airlines have another contact number? I need to call them because we had a flight last July 2 2020 that was cancelled and we need to rebook again. But since its difficult to reach the Airlines maybe you can help us. And we dont received any email from the Airlines that our flight was cancelled. We call to one of your customer team and she says that our reservation ticket was close. We need to contact the Airlines. To reschedule another flight. Please email us. Thanks

  • Marieta calvelo.

    I want to know if swintec logistic company is a legit courrier There in turkey or a scam.
    Please anybody answer for me thank you


    Dear Sir,
    we want to fly from Dipolog City to NAIA Terminal 3 with the Cebu Pacific Airline on August 30, 2020 and fly back to Germany on the same day with Turkish Airlines via Istanbul.
    Therefore, we would like to know if there are special conditions at NAIA Terminal 3 for the departure with the turkish airlines. The normal hygienic conditions we know it and will also comply with these …
    Please answer my E-Mail.
    Best Regards
    Ewald Brueckner

  • Wyss

    Good morning
    I would like to know if the flight from Manila to Istanbul on August 16 is confirmed. Do I need a health certificate to travel with Turkish Airline?
    In case the flight is canceled when would be the next flight?

    Best regards
    Franz Wyss

    E Ticket RNZ3E8

  • jossy

    Hi ill have flight on Aug 21 please can you give some info regarding of procedure at the airport. Do i need to have swab test outside before my flight?

  • wilhelmus verstappen

    My flight on 28aug manila istanbul (TK85) has canceld.My code is VGKNRM and name verstappen

    Please rebook this flight for on 4 sept or if not possible for 5 sept.
    I did send u a Email some 5 hrs ago but I found out that my question to book for 2 sept(no flight) is not possible.
    Regards wilhelmus verstappen

    Please confirm by e mail [email protected]

  • Christine

    Hi my grandmother will travel on November from cebu-manila then from manila to stuttgart via istanbul, what requirements and procedures does she need for the airline for departure and when arriving at stuttgart??? Thanks

  • Revelyn Colorado Banayat

    Hello, Good day.

    I would like to inquire regarding the ticket that I have purchased for the flight this past October 31, 2020. I was unable to go on my flight due to my swab test that I was supposed to get but I was uninformed too late.

    Can I get a refund regarding said ticket or can I rebook my flight without any further charges. Your kind response as soon as possible will be much appreciated. Since all my relatives are expecting me to arrive this past week.

  • Lorna Indita

    Hi,I have a question my Visa is on processing going to ACCRA,Ghana .The problem is my Visa is not yet approved have to wait 30days to approve it.
    Also already booked my flight on 29th of November 2020.What should I do now?Can anyone or give me a fair flights for the next month or by January not expensive but budget frenly.What will I do with my booking ticket that I have now?

    Thank you
    Please need your help.

  • Ma Rizza Teorema Bajoyo

    Good morning,I have concern regarding my turkish airline ticket.I suppose to fly from Manila to Belgrade this coming December but my visa doesn’t approve,I would like to request a refund, or what other options can I do?My booking reference no. Is S67DUG,I called your airline office with the numbers below but no one attend to my call.

  • Colin van Roon

    I have a reservation reference UZIKUN, please advise from which terminal this flight will depart from NAIA and into which terminal my flight will arrive at LHR

  • Laila Almario

    I am planning to fly from Manila Philippines to Mexico City on first week of April, transit in Turkey Istanbul. What are the requirements needed to travel? Thank you!

  • Mikka Ella Carlos

    Good evening! Can you inform me on the protocol for people going abroad? Do you have a list of Covid-19 testing sites required before boarding? Will wait for your reply, thank you!

  • Roda

    Good morning! We have 4 clients travelling to heathrow. They have some questions regarding their baggage allowance.

    Is it true that turkish airlines will only allow 30 kls per traveller even though they have 1 reference ticket number? Or since they have 1 reference number all their baggages are total 120 kls? Please help because they are now panicking. Can I ask for a contact number if possible to the philippines turkish airlines office where i can call directly regarding my concerns. Thank you very much.

  • johnny

    we want to know if we can travel with the small dog sitsu from manila istanbul norway can we have the dog in the cabin. my number is 09196428786


    Good pm.
    Trying to call but unfortunately no one answering our call. How can we rebook our ticket from Manila to Catania Italy instead of December 2, 2021 to DECEMBER 11, 2021?
    I tried it online but it says the passengers information transmitted to us by your agency is not sufficient to process your transaction, please contact your agency for your transaction.

    Please inform us asap to number 09175197789 or email to [email protected] !!

    Thank you.

  • Eufemia Acompanado Werder

    Good afternoon
    I supposed to fly Manila- Istanbul – zuerich Switzerland via Turkish airlines this evening Thursday 10 March 2022 at 22:00 pm but because i don’t feel well please i want to rebook my ticket.
    Mrs.Eufemia Werder Turkish Airlines TK 085
    Departure 10 March 22:00 Manila (Ninoy Aquino Int’l)
    arrival 11 march 06:15 Istanbul, (Istanbul Airport

    Turkish Airlines TK 1907
    Departure 11 March 08:55 Istanbul, (Istanbul Airport)
    Arrival Zurich 11 March 09:50 Zurich, (zurich Airport)
    E ticket TK 235 -6338673754

    E- ticket 235-6338673754

    Please rebook my ticket above and Kindly move to Monday 30 May 2022
    Thank you so much for your understanding

    Sincerly yours
    Eufemia Werder

  • Richard Arroyo

    Good day i have been calling your contact number many times but nobody picking up . i would like to inquire the Tickets for 4 persons From Manila to Istabul Turkey Flight date will one July 01- August 01, 2022 roundtrip Ticket .