Turkish Airlines Management Office in Istanbul, Turkey 35


About Turkish Airline:
Turkish-airline-logo
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airline Istanbul Management Office Address:
Ye?ilk�y Bilet Sat?? Ofisi Binas?, Atat�rk Havaliman? 34149 ?STANBUL (THY A.O. Genel M�d�rl�k Binas? yan?, Istanbul, Turkey

Turkish Airline Reservation office telephone contact numbers:
90 212 463 63 63
Email:
Fax: 212-465 23 67

Working hours
06:45-22:45 (365 days.)Free car parking For passengers,

Map

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone contact numbers:
90 212 463 63 63

For baggage inquiries : Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments :
+90 850 333 0 849

Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

Turkish Airlines General Management

Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Near-by Airports:

Near-by cities:

Attractions in Istanbul:

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles

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35 thoughts on “Turkish Airlines Management Office in Istanbul, Turkey

  • Evgenia

    Hello! My father Kovaev German now in your airport, probably in the transit area. Hi is a sailor, and hi is on his way to home. His flight from Singapore to Istanbul was yesterday and then he should flew to Saint-Petersburg, Russia yesterday at 10:55 am, but he didn’t. He is still somewhere in Istanbul, Ataturk airport, no one can find him. When I call him, he can’t explain the place where hi is. Please can you help me to find him? How I can find him? Can you give me someone’s tel number or what’s up of person who can help me in this case? His phone number +79119455994, date of birth 16.10.1963.
    My name is Evgenia, I’m his daughter and I’m in Russia now. My contacts +79959978973, [email protected]

    • Muhammad Masum Billah

      Dear Sir,

      My brother in law, Md Nazrul Islam Sarkar was boaded on Turkish Airlines (TK 713) yesterday morning from Bangladesh towards Venice, Italy. He had a transit in Istanbul airport. He was not reached in Venice, Italy, till now. May be he missed the venice flight (Turkish Airlines TK 1869). Kindly help me how can we get contact with him.
      My contact number: +8801713160304.

  • mehdi-naderi

    Dear sir/msn

    pls be informed my son arrived on today at 9:08 hrs by tk 800 from panama city but he could not reach to the related gate of departure by tk 870 at 10:15 am on today.
    he call us and let us know but due to no more connection we have not further information regarding his discussing with your colleage on istanbul air port.
    his name is Navid – Naderi .
    kindly let us know how he will come by next flight .

    Rgds
    M.naderi
    00989123359826

  • Amir Mowloughi

    To whom it may concern,
    Hi. I have Finnish company located in Finland. I have a Turkish airlines miles & smiles membership also and many flights with Turkish airlines.
    Our company is going to start a tourist project so that we are going to make a complete serial movie from all European countries as a tourist travel guide in Persian language (like the “Rick Steves” travel guide). We are going to contact with some big and famous companies and airlines to introduce them and advertise their services and products in our tourist movies and they will be our sponsors.
    Could you please guide us to whom and to which department should we contact regarding this matter in Turkish airlines company? Thank you so much for your attention in advance.
    Best regards
    Amir Mowloughi
    +358-443076373

  • Johannes Bosman Louw

    Good afternoon. We are booked from Istanbul to Johannesburg onthe 23rd of March 2020. Do we need to change our flight to an earlier date because of the Corona Virus or will Turkish Airlines fly on the 23rd?

  • Finn Jensen

    Dear TA
    For about 2 months I have been trying to get a refund for departure that was canceled. Can I be told what to do when my phone calls are not answered.

  • Petr Baudys

    Hello,
    3.4.2020 I asked for a refund for tickets
    BAUDYS/PETR tickets -/2353775241436
    BAUDYSOVA/HANA tickets -/2353775241437.
    It was promised within two months. When will it be reimbursed?
    Thank you in advance, Baudyš

  • Rakib Hossain

    Hi 

    I am Rakib Hossain. I am from Bangladesh . I had a flight on 7th may but it was cancel. My flight was from Dhaka to Berlin by Turkish airlines. Now i want to know that when flight will be open from dhaka to Berlin…..?  

    Thanks         

  • Victor Hugo Velez

    Dear people from Turkish Airlines
    Almost three months have passed since I have chosen the refund of the ticket and I have not had any refund yet. S6LMB6
    I would like to know some news about it or if possible to have the passage open at least, since in this way I have neither passage nor money.
    I understand that the situation of the company is not good. But my situation is not either.

    Thank you for your answer.

  • Andre Daniel Makhijani

    Dear Turkish Airlines Management,
    I have a big complaint and I sent an email on Friday, 10.July.2020 at 2.33 PM to the addresses:[email protected]; [email protected]; [email protected]; [email protected]

    LETTER OF COMPLAINT AND REQUEST FOR REFUNDetter:
    Passenger TURKISH AIRLINES Flight GA439 Denpasar-CGK TK57 – IST TK 1907-Zurich, Wednesday July 1 2020: STRANDED IN JAKARTA AIRPORT (NO INFORMATION, NO ASSISTANCE AND NO SUPPORT RECEIVED!)

  • Dr Mahmoud Mostafa

    Dear Sir I would like to visit the head of Hajj and Umrah Departement in Istanbul.
    Could you give me the full Adress and the contact Person in IStanbul.
    i am ceo of swiss riva travel for hajj and umrah in Zurich
    Dr Mahmoud, Mostafa
    Best Regards
    Dr Mostafa
    0041794198800
    [email protected]

    • Zoran

      Dear Turkish Airlines!
      You have sold me a ticket and now i am trying to call you to see what is the situation but can’t because I am in a country where you don’t have a number. I’m trying to communicate with you on messenger but no luck just your case is being reviewed (one month already). I am trying to ask you some questions for one month already and not one has been answered. The worst customer service i have had. Thank you very much.

  • Talib Hussain

    Look at confirmation No. 174 671 911…..RAYNVD My return date was June 03,2020. Covid-19 all airline operation halt. Now I tried to contact Turkish offices ISB, Lhe, Karachi, IST and ATL GA. This horrible and shamefull for TK no office is responsing. HOW TO CONTACT YOU.
    When your flight is operating from ISB? When your flifgt is operating from LHE.When you can manifest me from Pakistan to USA Atlanta base. Please response me. Telephone are working but no one pick up. Atleat use answering machine. I am waiting for an email.

  • SEYEDMANSOUR MOINZADEH

    URGENT
    Dear Madam/Sir,
    Yesterday, September 28, I emailed the following letter to San Francisco and Los Angeles offices as well as [email protected] but unfortunately, I have not received any response yet. Also, today I tried to send it to New York office but all the emails are locked!! The Feedback tab of Turkish Airline doesn’t work as well! Now, I encountered that the Headquarter and Reservation fax numbers doesn’t reply as well!!!!!
    However, please kindly consider the problem and inform me about the result immediately.
    Obviously if I do not receive any reply, I will purchase my return ticket myself and Turkish Airline must compensate all the costs.
    Looking forward to your immediate response
    Dear Madam/Sir,
    I was informed that for the second time my return ticket from San Francisco to Tehran was cancelled, the ticket is attached to this letter. Because of a family emergency I must fly to Tehran on scheduled plan. For any reason if Turkish Airline can not do its commitments, please immediately change my flight to another airline, Star Alliance member or any other airline. It seems that Qatar Airways is regularly fly from SFO to IKA.
    Thank you for your understanding and your immediate reply is appreciated.
    Best regards
    This comment will work as a document.

  • Jay prakash mishra

    Hello sir/madam myself jay prakash mishra. On 3rd of October my flight was from Moscow to Istanbul(flight number tk420 seat 16B) inside that plane I lost my mobile phone(one plus 3t) and I had contact in Istanbul airport turkish airlines counter and they called maybe staff of that flight and told that ur mobile already found but to get that u have to make visa so its better that u will contact ktm airport Nepal (my country) and u will get but still I’m waiting response. I have very important files and documents on that mobile so please help as fast as u can. Thank you.

  • TARIQ Anm Islam

    TO
    THE TURKISH AIRLINES
    Bakirkoy
    ISTANBUL
    Dear Sir
    i am an Overseas Recruiter & LIKE TO DRAW UR KIND ATTENTION that right now i have some experience Expatriate Airlines PILOT’S CAPTAIN-A330 airbus just off from QATAR AIR WAYS due to COVID-19 pandemic issues
    If ur wonderful organization like to review the CV’s please let me know
    Hope that will get ur reply soon to take the opportunity to served ur end
    Thanks to read Me
    Regards
    TARIQ ANM islam
    orc
    Dhaka
    Bangladesh
    cell:0088-017-2098-4396
    WhatsApp:0088-019-6929-9848
    Inbox:[email protected]

  • Farrukh Hanafi

    Dear Sir/Madame

    I am a IATA travel agent in Paris. My Agency name is Fast Track Travel. I request you to kindly forward me the email address of your Director Marking and General Manager Marketing and Sales.

    Thank you for your cooperation
    Best Regards

  • Sh Haris Ahmad

    To Managing Director
    Turkish Airline Head Quarters
    Istanbul, Turkey
    Subject:           Request for compensation & Inquiry of Mr. Mabroor Ahmad Naveed PNR RUKFW8
    Dear Respected Sir
    Good Evening
    Hope that you will be in best of health and spirits.
    We are very old costumer of Turkish Airline and we are doing more than 10 million Pak rupees ticketing yearly from Turkish Airlines only. We have our set up and branches of our missions in more than 200 countries (Almost double than your destination countries). Following are business Travel agents in Pakistan, through which we are doing ticketing:
    1.      Kashif Travels, Lahore
    2.      Imtiaz Travels, Rabwah, Pakistan
    3.      Starlink Travels, Lahore, Pakistan
    4.      Skyline Travels, Islamabad, Pakistan
    5.      Eaglet Services, Islamabad, Pakistan
    6.      Bukhari Travels, Lahore, Pakistan
    7.      Silkways Travels, Islamabad, Pakistan
    One of our members (Mr. Mabroor Ahmad Naveed PNR RUKFW8, e Ticket Number 2353599428713) traveled to Cotonou, Benin from Lahore on December 16, 2020 via Turkish Airline TK 715. Flight departure was just 5 hours and 20 minutes late from Lahore. His next connection from Istanbul to Cotonou (Flight No TK557) was lost, naturally. It was merely due to Airline fault and Its complete responsibility of Airline to take care its precious costumers, but it was shocking for us that Mr. Mabroor Ahmad was completely left stranded at Istanbul Airport for 2 days (48 hours). No hotel or transit facility was provided to him. Turkey has very old and glorious history of hospitality and this incident was totally reverse of what we have been imagining and assuming about Turkish people. Please take immediate look into this matter and revert me back at the earliest and possible compensation may please be awarded.
    Thanks,and Oblige   

    Sh Haris Ahmad
    Deputy Director
    AHMADIYYA FOREIGN MISSIONS OFFICE 
    Wakalat Tabshir, Tahrik-e-Jadid Offices
    Chenab Nagar (Rabwah)
    35460
    Telephone: +92-047-6212326 Fax:         +92-47-6212296

    AHMADIYYA MUSLIM FOREIGN MISSIONS OFFICE
    International Headquarters Pakistan, Rabwah
    UK Office: Osman Chou Block, Islamabad
    02 Sheephatch Lane, Tilford, Surrey, GU10 2AQ
    Telephone: 020 3988 3862    Fax: 0203988 3923

     

  • donnah rose kaya

    good afternoon i have a question i have a flight this coming april 9 going to Istanbul im just asking if there any problem for my flight because holiday

  • ASHRAFUL HAQUE

    Dear.Sir/Madam
    I would like to write to you regarding misinformation and travel harassment on 4th April flight TK- 1760 LISBON – ISTANBUL , TK 712 ISTANBUL – DHAKA .AIRBUS -A321-100/200 I supposed to be in Dhaka, Bangladesh 5th on April. 
    Let me  explain you the  terrible incident , I was asking  several times to the Turkish ticket counter , Lisbon airport and be confirmed there will not be any problem to fly from Lisbon to Dhaka , Bangladesh, Unfortunately the real story was another in Bangladesh civil aviation has already decided to cancel all the flight to land. On the other hand I with other passengers were the  extreme level sufferer and came back to Portugal. Though I got an open ticket to fly again back to Bangladesh.
    Now my question is that do you think it was a professional service provided by Turkish air Ticket  sales team who could  not inform me what is going to happen and they are having a huge communication gave between sales office and air lines office . This is not only your job to sell the ticket and all is done you should know if there is any travel restriction due to the covid and perform according to .
    Finally I would like to claim a compensation for travel harassment and wasting my valuable time  as it was completely your fault and negligence toward passenger.Terribly You do not have any update communication to provide to the passenger . I do claim compensation for 5,000 euro for harassing my travel wasting my time.
    I would like to draw attention to the Turkish airlines highest authority to consider my claim and pay for compensation for my time and harassment .Turkish Airlines must be liable for this situation as you were not well informed and this is your fault .
    I look forward to hearing from you soon.

    Sincerely 
    haq 

  • ASHRAFUL HAQUE

    You are Turkish airlines really number one mother fucker and son of bitch how can you reach to your decision after having your bullshit investigation are you having a potato head mother fucker?

    Heyyym so of bitch how did I travel from Athens to Istanbul without showing my european ID card. How I got boarding pass from Athens airport not showing my id Card? you are a number one bitch motherfucker in the world most cheating airlines . You fucked up my money .

    I will fuck you soon, Go for propers investigation son of bitch

  • ASHRAFUL HAQUE

    You Turkish airlines number one potato head bullshit motherfucker son of bitch in the world .I found you are the most cheating airlines .

    Your dismissed fucking investigation after one week and denied to settle my compensation though it was completely your fault .You gave me feedback asking that I was unable to show my European Id card during boarding that is why you denied me to board in and My destination country Brussels I had a talk with them they denied about the restriction what your customer service told me during boarding and denied me from istanbul. I want to ask to Your turkish airlines mother fucker get more training and be professional son of bitch motherfucker Turkish airlines. You have a useless customer care and they are always disabled service . Motherfucker go for a proper investigation I fuck your turkish airlines I wasted my money you must refund my 500 euro you listen motherfucker ?

  • Binod Kumar Bhandari

    I purchased 3 flight tickets of Turkish airlines to travel from lisbon to ktm from an agency and paid full amount and received tickets confirmation but now i checked those tickets are invalid how come ??? I am in trouble now trusting in Turkish airlines. I would like to know if there is any way to resolve this issue

  • ASHRAFUL HAQUE

    From my experience I can say strongly the worlds most number one mother fucker ass hole bullshit unprofessional and cheating airlines company is TURKISH AIRLINES. You are the real son of bitch in the world.

  • Netra lal Pandey

    Hello.
    I am from Nepal and live in Portugal. Now I am here in Nepal on vacation. Me and my wife came here on 27th February and had returned ticket on 3rd May which had been cancelled because of Covid positive. After that all flights were suspended by government. Government announced that from June 1 flights will be regular to Turkey and some other countries but from Nepal flights are not regular, they are selling tickets in high price. I already have return tickets so I can’t afford another expensive ticket. I called there they say nothing. We have emergency to go to Portugal. Please help us. There are many others like me. and please inform me about regular flights date. Thank you

  • Mahrokh Pakizehdel

    Dear Sir/Madam

    I am contacting you for the following inquiry.

    Actually, my spouse and I are from Iran and have got Study Permit visa and Open Work Permit visa of Canada respectively.

    I would be thankful if you could list all the documents that we need at check-in counter. from Istanbul to Toronto as we are here in Istanbul for vacation.

    Please do not refer me to the links or your website. If it is possible for you please list them in your reply.

    It is important for us.

    Thank you in advance

  • suleman

    Dear sir living in Dubai me nd my friend get visa from Cuba embassy Abu Dhabi
    on 16 Dec 2021 PNR number ,,TLDTXD our flight from dxb ist hav,
    very miss behavior of check inn staff in Dubai, they have no authority to stop us from travelling but they do, simply say Turkish air line need ok to board message from Turkish air line office in Cuba Havana .

    it does not make a sense ,if your air line required ok to board message on sticker visa then why your airline issue ticket to us ,totally un justice

    we have sticker visa no e visa or paper visa .

    but they miss behave and stop us from travelling .

    Turkish air line is world top class airline but due to black sheep in urn team really no one will travel by Turkish air in near future .

    so please punish and kick out that type of black sheep who does not knows the regulation.

    and please also advise your office no cutting or no show amount from us.

    know we again book flight for Cuba on 19 Dec 2021 PNR ,,RMYYGA ,,,please make sure to pass text ,email or call and order them do not make these type of bull shit again with any passenger who travelling on Turkish airline .

  • li gong duan

    Hello
    Merry Christmas. There is one thing I want to ask your company to help me
    I originally took the TK83 on the 21st to fly from Istanbul to Hong Kong, and I had two pieces of luggage to be checked in. When boarding the plane, the staff at the boarding gate of your company thought that there was a problem with my entry visa, so they refused me to board the plane. Actually, I used a Hong Kong resident ID card. They think it is fake. But after I was denied boarding, no one told me what to do with my checked baggage. Later, the follow-up flight from your company to Hong Kong would not be available until the 28th, so I changed to the Emirates flight and returned to Hong Kong. After I arrived in Hong Kong, I called to consult with your luggage agency. The staff told me that my luggage was in Turkey, and they asked me to contact Emirates. I contacted Emirates Airlines this morning, and they helped me find that the luggage was stored at your Turkish Airlines Istabul Airport, number OHD/ISTTK23479-480.
    I am a gold card member of Air China and a gold card member of Star Alliance. The number is CA000116736340. I hope that your company can respect all the promises you made when you joined the Star Alliance and put the interests of customers first. Help me find my luggage and check it back to Hong Kong as soon as possible.I am currently in quarantine in Hong Kong. The address of the quarantined hotel is: Room 1206, Regal Oriental Hotel. 30-38 Sha Po Road, Kowloon City. Duan Ligong 98715404. Luggage can be delivered directly to the hotel.

  • abbas ali karimian

    Dear sir manager these is Abbas Karimian sichani with my wife eshrst Karimisn sichani we bought ticket 3/24/2002 and pay to turkish $1695:00the # is 2352437280613 and 14 because of high dead in Iran from corona we postpone and now i like to fly i contact customer service they aske me to some extra money i think is not fair after 10 or 11 months i pay extra these days the ticket is alot cheaper than turkish air line so please i am loyal to turkish air and and almost 6 years i carry miles and smiles card please solve my problem so i can i can change the date with out panaltey iam 80 years old thanks so much iam waiting for respond Abbas Ali Karimian sichani

  • Ridha Bouraoui Karoui

    URGENT

    Your customer service 800 874 8875 for Canada and USA does not work!! Leaving your customer with no options.
    The purpose of this letter is to seek support for my return ticket after Turkish cancelled my flight.
    T62JQ7, passenger name BOURAOUI KAROUI. I would like to book my return at no extra cost, any date between 4th to 8th Feb are possibilities. Please revert back: [email protected] or 305 49 0177 or by postal 15th, 530 apt 104 FL 33139

  • Anonymous

    I know one of your employee from Turkish airline work here in the United states illegally. He said he comes here every year. Also said some pretty nasty stuff about your airlines like how people don’t really want to serve the passengers etc.

  • ZORINA AZIZ

    I am a travel agent in Trinidad and Tobago , requesting the email for Turkish airline station at both airports Beirut and Istanbul

  • Md Shajahan Hossen

    We are travel agent from Bangladesh, air Abdullah travel agency is doing reservations and travel services so we have provided many oversees services favor of customer and passenger. So please given easier assistance with whats up phn no. By which we can contact and share all travel services.