Turkish Airlines KUALA LUMPUR, Malaysia Sales Office number, Address, Flight status, Travel during Pregnancy 37

Turkish Airlines KUALA LUMPUR, Malaysia Sales Office Phone number, Address, Email, Working hours, Google map location

About Turkish Airline:
Turkish Airline was founded on 20 th May 1933.It is the national flag carrier airline of Turkey, headquartered at the Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.

Turkish Airlines KUALA LUMPUR Sales Office Address: 1 Jalan Pinang, Menara Prestige 20, 3, Kuala Lumpur, 50450 Kuala Lumpur, Malaysia

Reservation office telephone contact numbers: 0060 3 2053 18 99 — 7/24 Call Center

Email: [email protected]

Fax: 0060 3 8776 4655

Working hours: Everyday 16:00 – 24:00 As part of safety measures and due to COVID-19 office transactions are not available till further notice. Please call below contact number for your inquires

Map: View direction here

Official website: http://www.turkishairlines.com/

Check your flight status here: www.turkishairlines.com/flightstatus

Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)

For baggage inquiries: Turkish airline baggage inquiries

Customer Relation

For your feedback / Complaints, comments: +90 850 333 0 849

Turkish Airlines Miles&Smiles Call Center

You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account

Phone: +90 850 333 0 849

General Management

Address: General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Customer Care Support

Contact Centre:  +90 212 463 63 63/080005 01565

Turkish Contact Centre Business hours: 24 hour booking and customer services

Turkish Airlines Baggage Allowance

British Airways Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Airlines Baggage

List of Turkish Airlines Offices

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surname”.
  4. Click on “Check-in”.

Turkish Airlines Check in

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.

TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?

Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc

Travel during pregnancy in Turkish Airlines

Pregnancy rules:

  • Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

Turkish Airlines Pregnancy

Pregnant Women Travel

Types of Planes / Air craft available with Turkish Airline

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

Queries handled by Turkish Airline Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles


1. What is the Turkish airline checked baggage allowance?

  • Business – 30 kg, Economy – 20 kg, Infant (0-2 years old) – 10 kg + 1 collapsible baby carriage / buggy (115 cm)

2. If I take joint flights with partner airlines, will my baggage allowance change?

  • Yes, Baggage allowances vary according to the partner airline operating your flight.

3. How can I pay with 3D Secure verification?

  •  If you’re making payments with credit / debit card, 3D Secure verification are required and supported by the card bank. You’ve to enter the 3D Secure password after the card information is entered.

4. What online payment methods are available at Turkish Airlines?

  • Payment can be made via Turkish Airlines online channels with Sofort, Ideal, Klarna, KNET, Alipay, Shetab Card, UnionPay, Internet Banking, EFT, BKM Express credit cards, Google Pay and Apple Pay.

5. Can i take any instruments with me into the cabin?

  • You can carry an instrument weighs not more than 75 kg (Maxi. dimensions of 140X42X25cm).

6. Did Turkish Airlines have any discounts for funeral attendant?

  • Yes, Turkish airlines have discounts to funeral companion passengers traveling on direct/connecting domestic flights and TRNC – Nicosia flights. Passengers must apply to sales offices with the original bill of lading prepared by the relevant Turkish Cargo authorities for funeral transport conducted by Turkish Airlines and AnadoluJet (except Codeshare flights). You can also contact Turkish Cargo via the call center at 0850 333 0 777.

7. Can I carry perfume and deodorant in my carry-on baggage?

  • You can carry deodorant and perfume in your cabin baggage in a container of under 100 ml. (Must be tightly sealed)

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37 thoughts on “Turkish Airlines KUALA LUMPUR, Malaysia Sales Office number, Address, Flight status, Travel during Pregnancy

  • siti naimah

    Is it possible if my flight from Leipzig to ataturk want to change to Leipzig kayseri? TK1340
    Is it possible if I want to extand my flight on 13 Jul 2018 Friday to Saturday flight from Ataturk to Kuala Lumpur ? TK0060


    myself, SOW KIM TAR and my friend DE KIAT HAI travel on 7 May 2018 from KLIA AT 2315 flight no TK061 to ROME ,transit at ISTANBUL ATATURK INTERNATIONAL TERMINAL. The flight to ROME on 8 May schedule at 0815 TK1681 was delayed by 9 hours to 1715.
    We are making a claim on our travel insurance. as such could you kindly issue a letter confirming the delay as requested by the insurance company.

    Thank you


    With all sincerity and unpleasant mind as a result of mishandling of one of my luggage,I hereby bring to your notice and to register my displeasure concerning one of my family`s luggage,that is an Hisense 32″ HD LED TV 32M2160P Television that was tagged “FRAGILE“and perfectly wrapped using wrapping machine at Kuala Lumpur International Airport (KLIA) with the cost of RM26 on 18th July,2018.
    Despite the precautions taken,to my dismay.the television`s screen was found broken when they(my family)arrived their final destination,Ibadan,Oyo State,Nigeria.
    The travellers` booking reference code is JBAOGO. I hereby seek redress for his issue.Thanks you.

  • nwaeche fred anyibuofu

    There is a mistake on my ticket name sir
    My name is NWAECHE FRED ANYIBUOFU what was typed on my ticket is NWAECHE FREDANYIBUOFU no space after Fred hope it wont affect me ? Please reply me.

    • Zans

      I am in the same case too. Why my partner’s name spelled that way. There should be a space. But on the email, the name I received no space after first name.

  • KC Toh

    Hi, can I check my claim for the damaged luggage.

    File Reference – KULTK17564/04May18/0956GMT
    I have been checking with Turkish Airlines Main Terminal Building / Pos Aviation in KLIA since May but no response until now. It is more than 6 months.

  • Ndadane Njabulo

    I’m a South Africa citizen with a valid passport, I’m in Malaysia now for a tourist and want to visit Turkey and Ireland this season for tourist from Malaysia here now please do I need visa to spend my Christmas in those two countries? I want to buy Turkish Airlines ticket next tomorrow please advise thanks.

  • Raaj Nava

    Hi There
    Am from the World Cup Kabaddi which is to be held in Msia sometime in April 2019.

    Need someone from Group Sales to get in touch as we have approximately 500 participants across 5 continents spanning from Europe and African as well Pan America and Oceania. We need to fly them into Kulala Lumpur on or before 01st April and return on the 15th April.

    Kindly do get in touch at the below mentioned email address. Thanks Raaj Nava

  • hii hui yen

    I heard that the ticket booking before 05/03/2020 can change the date before 16/03/20 without penalty ?
    Please advise

  • Anamal

    i try to call service center, the call line is busy, i like postpone my date of travel to Europe from april 2020 to Sept 2020 due to COVID 19

  • Firdaus Abdullah

    Hello, I was booked to fly to Istanbul on the 22 Mar 2020 and return on 28 Mar 2020. I request for cancellation with refund or change the dates for me to travel. I made my booking thru Tripair.my. I e-mailed Tripair about my request, but the response i got was, there was no refund for my cancellation. This is unfair because the cancellation was made due to lockdown in Malaysia. Can you please help me, at least to change the dates?
    My E-ticket no. is KUL-IST 239434384759, my wife’s no is 2359434384760. Tq. Your kind consideration is highly appreciated. Firdaus

    • Amir

      horrible Airliner
      My flight cancelled 3 times within three weeks and each time reschedule by hotline staff. Always give excuses.
      My first and last experience.
      Aside Turkish Airlines GCEO, better to close down your business and help human being by reducing these nonsense.



    The call was unattended adding the line and voice was terribly unclear with cuts and mutes. please improve the call centre as I could not perform any amendment to my bookings.

  • A

    the websit the write Call center: + 60 3 2053 18 99 —7/24 Weekdays(09-1730 ): 0060 3 2163 0849

    7 / 24, I called them at 5:30 PM no one answer

  • Shadiyar

    Terrible experience! My flight from Kuala Lumpur to Kazakhstan was cancelled, and I was trying to reach their call-centre for over 30 minutes, eventually the customer service replied and transferred me to another agent 3 times till one rude man picked up the phone and told me “It’s not my problem” and dropped the phone. He said this because when he picked up the phone, and I explained the situation and he said I will transfer you to another agent, and I told him that it’s 4th time some one transfers my call in what he replied “It’s not my problem” and something about Malaysia I couldn’t understand.

  • Wakkai Hosanna Hussaini

    Dear Sir,

    I write to complain of my missing luggage.

    I travelled to Abuja, Nigeria from KL? Malaysia on Tuesday, 27th October 2020. But one of my luggage was missing. It is a brown bag park containing essentially an HP printer together with some of my clothes, a power bank, handset charger, wallet and some other things.

    I am seriously stranded because of this. I submitted my information to the Nigerian airport with the promise that you will be contacted. But they told me that you have been contacted but you did not respond.

    This is my first time flying with you and my experience is too painful for me to bear.

    Please I will appreciate it if you make haste to send me my luggage. I am waiting to supply you with all the information you need to enable find the luggage for me.

    Thank you.

  • Zainal Arshad bin SM Zainal Abidin

    I applied to join Miles & Smiles some years ago but flew Turkishh airlines only once from Istanbul to sarajevo.. I never got any Miles & Smiles card. Now my wife and I are planning to fly by Turkish Airlines business class to London and want to apply for a card. I dont have a TK card number. I tried to register but it seems my email address is already registered. How do I go about obtaining or registering for Miles and Smiles for me ande my wife?
    Any help would be appreciated.

  • Adi Ahdiyat

    Try to buy Turkish Airlines via website for feb 3rd route SAW-NAV TK7588
    and on 4th NAV-SAW TK7589 for 4 adults with a prices of TL 2,959.92
    But when I push select, then can not, it’s vanished, nothing.
    What’s the real problem? Thank you.

  • f

    to whom it may concern,

    i have a question for turkish airlines management..
    i will borading turkish airlines flight to middle east on 15.2.22

    1. can i bring expressed breast milk for my baby (3 months age)
    2. may i have turkish airline malaysia customer service telephone number

    ived tried many time from this website number.
    unable to speak with the careline..


    Me & WIfe are Flying on Turkish Air TK 61 from KUL to IST on June 21st night arriving IST @ 5.15AM on June 22nd. (Ref. # UIZRCP)

    We are then taking TK IST/BARCELONA on TK 1853 @ 7.40AM arriving Barcelona @ 10.20AM. (Ref # ST75RI )
    The connection time is 2.5 Hrs.
    My wife requires Wheel Chair assistance which has been requested.

    My concern is that our Luggage will not be transferred Directly to Barcelona as these 2 flights are on different Ref #’s.
    Need your assistance in NOT ENTERING ISTANBUL thru IMMIGRATION etc, & check into our next flight.
    My wife being in a wheel chair will not allow us time to board our continuing flight.sufficient.

    Please assist in authorizing the KUL checkin to book our Luggage directly to the connecting flight in IST.
    HELP, HELP. Arun Kochar
    MY E/Mail is [email protected]

  • Latifah

    can I change my return flight as below:-
    Current ticket : departure from Manchester airport to Kuala Lumpur on 22 Oct 2022
    change to
    Request : departure from hearthrow airport to Kuala Lumpur on 20 Oct 2022