T’way Air Co., Ltd. (Korean: 티웨이항공; RR: Ti-wei Hanggong), formerly Hansung Airlines, is a South Korean low-cost airline based in Seongsu-dong, Seongdong-gu, Seoul. In 2018, it is the third largest Korean low-cost carrier in the international market, carried 2.9 million domestic passengers and 4.2 million international passengers. Its international traffic has quadrupled over the past three years while domestic traffic has grown by only 12%.
T’way Air Airline Address, Phone, Email, Working hours
Address : Gimpo Airport Cargo Terminal, 210 Haneul-gil, Gangseo-gu, Seoul
Phone : +82 2 1688 8686
Fax: +82 2 6250 5998
Email id :[email protected]
T’way Air Airline Official website :https://www.twayair.com/app/main
Types of Planes / Air craft available with T’way Air Airline
- Boeing 737-800
Boeing 737 MAX 8
Boeing 737 MAX 10
T’way Air Airline Baggage Allowance
View T’way Air Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Queries handled by T’way Air Airline Customer care:
Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.
Is there any problem / complaint with reaching the T’way Air Airline Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the T’way Air Airline: (click on the stars below)
My flight not until March 30, 2023 from ICN to NRT, Flight# TW215 departing @ 1500H. I am having problem with baggage handling. Allowing 15kg, one baggage check in and charging 12AUD per kg. After.
I have CPAP machine and all it’s attachments, back support cushion and neck brace due to injury. I’d like to find out the manner you handle the situation. I am not able to afford all excess baggage charges. Please help. Thank you.
Dear Customer Service Team,
My son’s luggage was mistaken by someone else on the same flight (TW172 Departure from Singapore at 2:30 Mar. 19) after landed and he did report to your counter in Incheon airport and returned the other person’s luggage (Mr. Wu TianYi) at the same time. Your counter staff told my boy they would send the luggage back once found it.
Till now he didn’t get any updated information regarding the luggage. And you know the temperature in Korea different from Singapore
is almost 25 celsius, he needs all the clothing and toiletries in his luggage…
I am wondering TWAY shall have the contact information for Mr. Wu TianYi who had done the booking with you. Can you notify Mr. Wu
to return back my son’s luggage and collect his own luggage from your counter ASAP?
Or you can give us an advice to recover the lost? Look forward to hearing from you soonest.
Thanks.
Sherry Liu
My email address: [email protected]
Booking VIHXCG , I had add on extra 5kg luggage n paid charge ..but no reply fm t’way n still original 15kg..can help advise please. Fm Yeo. Email : [email protected]
Thks n hear fm u asap.