Aeroflot – Russian Airlines, is the flag carrier and largest airline of the Russian Federation. It was founded on 1923. The carrier is an open joint stock company that operates domestic and international passenger and services, mainly from its hub at Sheremetyevo International Airport.

Aeroflot Airline City office in Karaganada

Aeroflot Karaganada, Kazakhztan Address: 100008, 29, Bukhar Jyrau ave

Phone: +7(7212) 410797

Fax: 

Email: karaganda@transavia.kz

 Working hours: 9:00-21:00 daily

Aeroflot Airline Agent office in the Airport, Karaganada

100008 Karaganda International Airport

Phone: +77084362004

Fax: 

Email: help@pulkovokz.com

 Working hours: Every day: 03:00-07:00

Aeroflot Airline Official website: https://www.aeroflot.ru/ru-en

Aeroflot Airline Online Check-in: https://www.aeroflot.ru/ru-en/information/checkin/web_checkin

Note: Check In Online begins 24 hours and closes 45 minutes before departure

Check Aeroflot Airline schedule here: https://www.aeroflot.ru/schedule/schedule?_preferredLanguage=en

Check Aeroflot Airline flight status here: https://www.aeroflot.ru/ru-en

List of Aeroflot Airline Offices around the world

View the Aeroflot Airline offices address, phone number, email through the above link.

Aeroflot Airline Baggage Allowance

Air Austral Baggage
Aeroflot Airline Baggage

View Aeroflot Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Aeroflot Airline Call Centre / Customer care

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

For charter carriage requests: charter@aeroflot.ru (applicable only for legal entities when planning a chartered flight)

For group carriage requests: group@aeroflot.ru (applicable only for groups booked and paid for in Moscow)

Aeroflot Toll-Free Hotline for Air Travelers with Disabilities

Within the United States: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)

Aviation Consumer Protection Division: 202-366-2220 (voice) or 202-366-0511 (TTY),

Mail:

Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

If your baggage is lost or damaged, you can submit the claim form to the below mail address

For information about lost property found on board an Aeroflot aircraft upon arrival at Sheremetyevo Airport, please contact:

International flights phone +7(495)7538641

Email knbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email knbvvl@aeroflot.ru

For information about lost property found at Sheremetyevo Airport, please contact:
Phone +7(495)5787464,

Email lost-and-found-fe@svo.aero

Baggage not arrived from Aeroflot

If your baggage has not arrived, please contact:
Phone: +7(495)544-33-25, +7(495)664-14-99
Email lost-found@aeroflot.ru

Aeroflot Baggage claim submission address and documents to submit

Delayed baggage claim

If your baggage is delayed, you may submit the claim with in 6 months for domestic flights and 21 days from the baggage delivery date for international flights.

Documents to be attached to the claim:

Please submit all claims to:
P. O. Box 176, Sheremetyevo-2 Airport, Khimki District, Moscow Region, 141425, or to the nearest PJSC Aeroflot Representative Office (List of Aeroflot airline offices around the world).

Aeroflot on board: https://www.aeroflot.ru/ru-ru/information/airport/security

For more details about the rules of baggage in Aeroflot airline, click here

Travel during pregnancy with Aeroflot Airline

Expectant mothers can travel in aeroflot airline upto 28th week of their pregnancy. After 28th week of pregnancy, a medical certificate is required to travel.

Near-by Airports: Sary-Arka Airport, Nursultan Nazarbayev International Airport, Pavlodar Airport, Zhairem Airport, Ekibastuz Airport

Types of Planes / Air craft available with Aeroflot Airline

Total fleet: 230

Airbus A320

Airbus A321

Airbus A330

Boeing 737

Boeing 777

Ilyushin Il-96

McDonnell Douglas DC-10

McDonnell Douglas MD-11

Sukhoi Superjet 100

Tupolev Tu-134

Tupolev Tu-204

Yakovlev Yak-42

Queries handled by Aeroflot Airline Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Aeroflot Bonus (Aeroflot Frequent flyer programme).

Is there any problem / complaint with reaching the Aeroflot Karaganada, Kazakhztan Address or Phone number? Please report any issues using the below comment form.

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