AirAsia (Airline) Sales Office in Hangzhou, China 1

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Hangzhou Xiaoshan International Airport, Hangzhou, China Address:

Room 404 A, Departure Level,,
Hangzhou Xiaoshan International Airport,
Xiaoshan District.

AirAsia – Jianguo North Road, Hangzhou, China Address:

Hangzhou, Jianguo North Road
No.567 Jianguo North Road
(near Moyaying bus stop), Hangzhou,
China.

Phone:
Tel: (+0571) 85351515, (+0571)
85351155

Working hours
0900 – 1730 (GMT+8) (Mon–Fri)
1000 – 1630 (GMT+8) (Sat & Sun)

AirAsia – MingYuan Hotel, Nanning, China Address:

  Nanning, MingYuan Hotel
Level1, 3 of Ziyun Xuan building in
MingYuan Hotel,
38 Xinmin Road, Nanning,
Guangxi Province.

Working hours
0900 – 2100 (Mon–Fri)
1000 – 1800 (Sat, Sun & PH)

Phone:
Tel: (+0771) 5602199, (+0771)
5601766

AirAsia – Changde Road, Shanghai, China Address:

Shanghai, Changde Road
NO.739, Changde Road,
Jing’an District, Shanghai,
China.

Working hours
0900 – 2000 (GMT+8) (Mon–Fri)
1000 – 1800 (GMT+8) (Sat & Sun)

Phone:
Tel: (+8621) 62417501,
(+8621) 62412823

AirAsia – Building C Zuanshixingzuo, Shenyang, China Address:

Shenyang, Building C Zuanshixingzuo
11 Door,Building C Zuanshixingzuo
222#, Nanjingbei ST, Heping,
Shenyang, Liaoning.

Working hours
0900 – 1800 (GMT +8) (Mon–Fri)
1000 – 1700 (GMT +8) (Sat & Sun)

Phone:
Tel: (+86) 2483831960

AirAsia – Fengge Mingyuan Podium, Shenzhen, China Address:

Shenzhen, Fengge Mingyuan Podium Building
114, Fengge Mingyuan Podium
Building
No.1038–4, Honggui Road Luohu
District, Shenzhen

Working hours
0900 – 2100 (Mon–Fri)
1000 – 1800 (Sat, Sun & PH)

Phone:
  Tel: (+86755) 82138588,
(+86755) 82136120

AirAsia Official website: http://www.airasia.com/in/en/home.page?cid=1

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : clientsupport@airasia.com

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: www.porter.com/in/gb/online check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: www.porter.com/in/gb/flight schedule

Check AirAsia flight status here: www.porter.com/in/gb/flight status

AirAsia Baggage Allowance

AirAsia Baggage

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form: https://eform.airasia.com/

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in China:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

• Airbus A320-200
• Airbus A320neo

Boeing 737

• Boeing 737-300

Boeing 747

• Boeing 747-200

McDonnell Douglas MD-11

• McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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