About China Southern Airline:
China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.
Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.
Verified & Updated on: 05/03/21
China Southern Airline Nanjing Airport Office Address:
Lounge Address: China Southern Airlines VIP Lounge, Domestic Departure , T2 terminal, Nanjing Lukou International Airport, Nanjing, China
Address: China Southern Airlines Service Counter, Domestic Departure , T2 terminal, Nanjing Lukou International Airport, Nanjing, China
China Southern Airline Reservation office telephone contact numbers:
025-69822888,Ā 025-69822885
Email: dacap@csair.com.bd
Fax: 025-69822888,Ā 025-69822885
Official website: http://global.csair.com/
China Southern Airline baggage services telephone contact numbers:
025-69822888
For baggage inquiries : http://airport.csair.com/outbaggage/app?service=external/OutWebHomeEn
China Southern Airline Lost and Found: http://global.csair.com/US/GB/INFO/XLFW/LSBA
Phone: 8620-86122921
24*7 Disability Assistance hotline: 1-8446222993
Domestic ticket service
Domestic hotlineļ¼4006695539-1-1
Overseas hotlineļ¼+86-4008695539-1-4
International ticket service
Domestic hotlineļ¼4006695539-1-2
Overseas hotlineļ¼+86-4008695539-1-4
Service items for Domestic and International ticket serviceļ¼Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
Hotel, vacation and car rental service
Domestic hotlineļ¼4006695539-1-5
Overseas hotlineļ¼+86-4006695539-1-5
Service itemsļ¼Booking for value-added services.
Refund and change
Domestic hotlineļ¼4006695539-1-1-2
Overseas hotlineļ¼+86 4008695539-1-1-2
Service itemsļ¼Change and refund of domestic/international ticket.
Sky Pearl Club
Domestic hotlineļ¼020-95539-1-6
Overseas hotlineļ¼+86 4008695539-1-6
Service itemsļ¼Service for Sky pearl members
Near-by Airports:
Near-by cities:
Attractions in Nanjing:
Queries handled by China Southern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl
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Hello, I flew flight 3068 from Nepal to Guangzhow on October 30, 2018 and my jewelry was stolen when my bags went through security check. Do you have a process of filing a claim and do you investigate these complaints? What is the process for filing a claim? Thank you, Kathy Roberts