Travel back or transit to Singapore under COVID 19 Situation: Procedures and documents required to travel to Singapore

How to submit an electronic health declaration using the SG Arrival Card e-Services?

During the pandemic COVID 19 issue, the traveler including Singapore Citizens, Permanent Residents and Long-Term Pass holders who needs to visit or return Singapore must submit an electronic health declaration via the SG Arrival Card e-Services 3 days prior to their departure.

Singapore Arrival Card (SGAC): How can you use the card for Health Declaration?

The SG Arrival Card, an electronic version of the paper DE card (White Card) required to submit upon arrival for Foreign Visitors in Singapore for immigration clearance. ICA discontinue the use of paper DE Card. All travelers have to provide their arrival information via the SG Arrival Card e-Service or the MyICA Mobile app instead.

Entities who’re Required to Submit SGAC with Electronic Health Declaration

SG Arrival Card (SGAC) submission, are required to submit the Electronic Health Declaration for purposes of disease control, specifically to guard against importing diseases of concern, to protect the health of Singapore residents. False declarations may be prosecuted under the Infectious Diseases Act.

Travelers who’re arriving to Singapore should priorly submit the SG Arrival Card with Electronic Health Declaration. There are exemptions for,

• Transit users transiting/transferring through Singapore without seeking immigration clearance.
• Residents (Singapore citizens, Permanent Residents, Long-Term Pass holders*) travelling through Woodlands and Tuas Checkpoints.

*Long-Term Pass holders: Holders of Student’s Pass, Dependant’s Pass, Long-Term Visit Pass and Work Pass

When the Travelers need to submit SGAC?

You are required to submit the SGAC within three (3) days (including the day of arrival) before arrival in Singapore.* Avoid unnecessary delays during immigration clearance upon your arrival.

Where to submit the Health Declaration Form?

• Submit your travel document to the ICA officer at the immigration counter.

What are the Documents to be Submit before Travel?

Once ICA approval letter is obtained, you must produce it in the check-in point at the departure area in the airport and to the immigration officer at the checkpoint upon arrival in Singapore.

For any assistance regarding SG Arrival Card e-Service, please Email: ICA_SGArrivalCard@ica.gov.sg

*Note: Attach a screenshot of the error message and also indicate in the email subject whether you’re using the web service or mobile application.

Application for Entry into Singapore under COVID-19 situation

Entry Approval For Holders of LTVPs, STPs and IPAs for LTVP/STP (issued by ICA)

Request approval for entry into Singapore for LTVPs, STPs and IPAs for LTVP/STP from ICA Singapore through the Singapore’s COVID-19 – Travel approval form

ICACovid 19 Email: ICA_nCoV_request@ica.gov.sg
*You can submit your application for entry into Singapore to ICA via email.

For more details, visit https://www.ica.gov.sg/covid-19

COVID 19 PCR Test upon arrival in Singapore

All the passengers must undergo COVID 19 PCR test upon arrival in Singapore at the airport. You can pre-book and pay for the test. Check here for further information.

Singapore – Stay-Home Notice or Quarantine related queries contact

For enquiries related to health requirements such as the Stay-Home Notice or Quarantine Order, please visit the Ministry of Health’s website at www.moh.gov.sg, or send your enquiry to,

• SHN Email: ica_shnq@ica.gov.sg
• SHN Helpline: +65 6812 5555

How to get ATP (Air travel pass) to travel Singapore from Australia, Australia (excluding NSW), Brunei Darussalam, China, New Zealand, Thailand, Vietnam

Passengers who comes in short-visit visa to Singapore from the above listed location required to apply for Air Travel Pass (ATP) or ATP approval

What are the flights operating to Singapore during COVID 19?

• Singapore airlines, Silkair resumes limited flights from Singapore to the specific destination. View the link for more details.
• Etihad is flying to Singapore from Abu Dhabi: 19 & 26 May.

Is there any problem / complaint with reaching the Singapore Arrival Card (SGAC) Electronic Health Declaration: Eligibility, Documents required, when/where to submit Address or Phone number? Please report any issues using the below comment form.