Azerbaijani Airlines, also known asAZAL, is theflag carrierand largestairlineof the country ofAzerbaijan. Based inBaku, adjacent toHeydar Aliyev International Airport, the carrier operates to destinations acrossAsia, theCIS,Europeand theUSA. Azerbaijan Airlines is a member of theInternational Air Transport Association. The airline was founded on 7 April 1992 as the first national airline established after the country gained its independence.
Azerbaijan Airlines in Frankfurt, Germany Contact Address, Phone, Email, Fax, Working hours and Website
NA
Address: Bernhard Beker Str-4, 60389 Frankfurt/m
Phone number: (+49 691) 524-28-63
Email id: frankfurt@azal.az
Fax: (+49 691) 524-28-62
Business hours: NA
For general information:
Phone: + 994 (12) 598-88-80
Fax: + 994 (12) 437-40-87
Email: callcenter@azal.az
Questions about Azal Miles:
Phone: + 994 (12) 598-88-80
Email: azalmiles@azal.az
Assistance with Disabilities
Phone: + 994 (12) 598-88-80
From US: +1844 5988880
Email: callcenter@azal.az
For complaints and suggestions please send your email to:
Email: airline@azal.az
Flight training center:
Email: planning@ftc.azal.az
Azerbaijan Airlines Official website: www.azal.az/en
Check Azerbaijan Airlines Online Check-in : www.azal.az/en/check-in
Note : Online check-in opens 24 hours before departure and closes on “BUTA Airways” flights 120 minutes, and on “AZAL” flights 60 minutes prior to departure time.
Types of Planes / Air craft available with Azerbaijan Airlines
Fleet size : 23
- Airbus A319-100
- Airbus A320-200
- Airbus A340-500
- Boeing 757-200
- Boeing 767-300ER
- Boeing 787-8
- Irkut MC-21-300
- Airbus ACJ319
- Airbus ACJ320
- Airbus A340-600
- Boeing 767-300ER
- Boeing 777-200LR
Azerbaijan Airlines Baggage Allowance
View Azerbaijan Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Special Assistance in Azerbaijan Airlines
Traveling while Pregnant in Azerbaijan Airlines
- From 26 to 32 weeks of pregnancy women, must submit a medical certificate to Azerbaijan Airlines.
For more details: https://www.azal.az/en/service/assistance-for-children-pregnant-women-and-physically-disabled-passengers
View list of Azerbaijan Airlines Offices
Queries handled by Azerbaijan Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, AZAL Miles.
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