Air Astana is the principal airline and the flag carrier of the Republic of Kazakhstan, based in Almaty, Kazakhstan. It operates scheduled domestic and international services on 64 routes from its main hub, Almaty International Airport, and from its secondary hub, Astana International Airport. It is a joint venture between Kazakhstan’s sovereign wealth fundSamruk-Kazyna (51%), and BAE Systems PLC (49%). It was incorporated in October 2001 and started commercial flights on 15 May 2002.
Last verified & updated on: 27-12-2021
Air Astana Karaganda, Kazakhstan Address: Karaganda Airport, 2nd floor
Reservation & ticketing phone: +7 (7212) 42 86 13, 58 44 77
Marketing phone: N/A
Reservation & ticketing fax: N/A
Marketing fax: N/A
Reservation & ticketing email: kgf.ato@airastana.com
Marketing email: N/A
Working hours: N/A
Map: View direction here
Air Astana Official website: https://airastana.com/ind/en-US/
Air Astana Online Check-in: https://airastana.com/online check-in
Note:Check-in is available as early as 24 hours and up to 60 minutes prior to the scheduled departure time.
Check Air Astana schedule here: https://airastana.com/flight schedule
Check Air Astana flight status here: https://airastana.com/flight status
Air Astana Baggage Allowance
View Air Astana Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Air Astana Group booking
- Send enquiry for group booking at Air Astana via https://airastana.com/ind/en-us/Plan/Group-Booking/Book-a-Group
- You will receive a confirmation email. If you have not received the mail, you can send all information that you filled in the form to email: group.tr@airastana.com (for direct enquiries from passengers) or group.agency@airastana.com (for agency enquiries).
For more details, visit https://airastana.com/ind/en-us/Plan/Group-Booking/Book-a-Group
Travel during pregnancy in Air Astana
Pregnancy rules in Air Astana
- Expectant mothers can travel in Air Astana upto 22 weeks without providing a medical certificate.
- For single pregnancy, after 22 weeks until 34 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
- For multiple pregnancy, after 22 weeks until 32 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
- The validity of the certificate is 30 days.
- Expectant mothers should come at check-in as earlier as possible (preferably to check-in opening time).
For more details, visit https://airastana.com/global/en-us/Information/Important-Notices/Information-for-Expectant-Mothers
How to change the Name in Air Astana flight ticket?
Misspelling the name in flight ticket
- Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
- Attach scanned color copy of the passport or ID card of the passenger.
- Send the application to the above mentioned email before 24 hours of your departure
Full change of the first or last name in the Air astana flight ticket
- Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
- Attach scanned color copy of the passport or ID card of the passenger.
- Send the application to the above mentioned email before 3 working days prior to your departure.
For more dteails, visit https://airastana.com/global/en-us/Information/Important-Notices/Name-Change
List of Air Astana Offices
View the list of other Air Astana Cargo Office and Air Astana ticketing office address, phone number, fax, email, website and more through the above link.
Types of Planes / Air craft available with Air Astana
Total fleet: 31
Airbus A319
- Airbus A319-100
Airbus A320
- Airbus A320-200
- Airbus A320neo
Airbus A321
- Airbus A321-200
- Airbus A321neo
Boeing 737
- Boeing 737-700
- Boeing 737-800
Boeing 757
- Boeing 757-200
Boeing 767
- Boeing 767-300
Boeing 767
- Boeing 767-300
Embraer ERJ-190
- Embraer ERJ-190
Fokker F50/F60
- Fokker F50
Queries handled by Air Astana Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Nomad Club
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