Air Namibia (Pty) Limited, which trades as Air Namibia, is the national airline of Namibia headquartered in Windhoek. It operates scheduled domestic, regional, and international passenger and cargo services, having its international hub in Windhoek Hosea Kutako International Airport and a domestic hub at the smaller Windhoek Eros Airport. As of December 2013, the carrier is wholly owned by the Namibian government. Air Namibia is a member of both the International Air Transport Association and the African Airlines Association.
Air Namibia Address : No. 27 – 29 Dr W Külz Street Windhoek, Namibia
P.O.Box 731, Windhoek, Namibia
Phone : +264-61-299 6000 +264-61-299 6306 (switchboard)
Call Centre:
Phone : + 264 61 299 6111/6444/6333
Fax: +264 61 299 6146
Email: CallCentre@airnamibia.aero
Ticketing:
Phone : +26461299 6302
Email: Ticketing@airnamibia.aero
Passenger Complaints and baggage Claims
Phone : +26461-299 6223/6220/6163 & 6164
Fax: +264 61 299 6198
Email: customercare@airnamibia.aero, baggageclaims@airnamibia.aero
Baggage – Lost and Found: Windhoek Airport
Phone : +26461-299 6612/6615/6628
Fax: +264 61 299 6626
Email: lost.found@airnamibia.aero
Corporate Communications
Phone : +264 61 299 6215/6216
Fax: +264 61 299 6079
Email: pro@airnamibia.aero
Marketing Department
Phone : +264 61 299 6161
Fax: +264 61 299 6217
Email: marketing@airnamibia.aero
Technical and Operations Department
Phone : +26461299 6008
Fax: +26461299 6009
Email: Flight.OperationsCenter@airnamibia.aero
Online Bookings
Phone : +26461299 6084
Fax: +26461299 6119
Email: internetbookings@airnamibia.aero
Passenger Services : Hosea Kutako International Airport (WDH) – Windhoek
Phone : +264-61-299 6619/6620
Fax: +264-61-299 6626
Email: passengerservices.wdh@airnamibia.aero
Finance Department
Phone : +264 61 299 6005
Fax: + 264 61 299 6006
Email: finance@airnamibia.aero
Eros Airport (ERS) – Windhoek
Phone : +264-61-299 6500/6508
Fax: +264-61-299 6509
Email: eros.reservations@airnamibia.aero
Cargo Sales – Windhoek Head Office
Phone : +264-61-299 6052
Fax: +264-61-299 6159
Email: Gloria.Hijarunguru@airnamibia.aero
Human Resources Department
Phone : +264 61 299 6048/6039
Fax: +264 61 299 6086
Email: AllatHumanResources@airnamibia.aero
Cargo operations – Windhoek Airport
Phone : +264-61-299 6602/6608/6610/6611
Fax: +264-61-299 6626
Email: HKIA.Cargo@airnamibia.aero, HKIA.Telex@airnamibia.aero
Dangerous Goods Coordinator:
Email: Darius.Tjombonde@airnamibia.aero
Phone : +264 61 299 6645
Commercial Services Department
Phone : +264 61 299 6160
Fax: +264 61 299 6159
Email: PACommerical@airnamibia.aero
Opening hours:
Monday, Tuesday, Thursday, Friday: 06h00 to 22h00
Wednesday : 06h00 to 22h00 ( except between 08h00- 09h00 – staff meeting hour )
Weekends and Public Holidays: 08h00 to 16h00
Air Namibia Official website : http://www.airnamibia.com/
Fleet size: 10
Current fleet
- Airbus A319-100
- Airbus A330-200
- Embraer ERJ 135ER
- Embraer ERJ 145ER
Air Namibia Baggage Allowance
View Air Namibia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Travelling With Pets in Air Namibia
- The maximum prescribed weight is 32kg (70lb) per live animal and container (kennel).
- Live animal(s) plus container(s) weighing more than 32kg must be transported as cargo.
Queries handled by Air Namibia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy, Reward$
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