AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.
AirAsia Office in Juanda International Airport, Suarbaya
Address:
Juanda International Airport Terminal 2
Jalan Ir H Juanda, Surabaya, Jawa Timur 61253
AirAsia Office in Pakuwon Trade Centre Supermall, Suarbaya
Address:
Surabaya, Pakuwon Trade Centre
Supermall
ABC Vacation
LG Floor A6-01 / A6-50
Pakuwon Trade Centre (PTC)
LG Floor A6-01/A6-50
JL. Puncak Indah Lontar 2 Surabaya
Working hours
1000 – 2130 (GMT+7) (Daily)
AirAsia Office in Tunjungan Hotel, Suarbaya
Address:
Surabaya, Tunjungan Hotel
Tunjungan 102-104 Kedung Doro
Surabaya
Working hours
0900 – 1800 (Mon – Fri)
Closed (Sat, Sun and PH)
AirAsia Office in PT. Beyond Aneka, Suarbaya
Address:
Surabaya, PT. Beyond Aneka
Transindo Kencana
Ruko Pakuwon Town Square AA2-19
Pakuwon City
Jl Raya Laguna KJW Putih Tambak
Surabaya
Working hours
0900 – 2000 (Mon-Sun)
Closed (PH)
AirAsia Official website: http://www.airasia.com/in/en/home.page?cid=1
Air Asia Call Center numbers
Check the above link for call centre numbers
Authorised travel agent
Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : clientsupport@airasia.com
Operational Hours
Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)
AirAsia Online Check-in: www.porter.com/in/gb/online check-in
Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X
Check AirAsia schedule here: www.porter.com/in/gb/flight schedule
Check AirAsia flight status here: www.porter.com/in/gb/flight status
AirAsia Baggage Allowance
View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Airasia Baggage tracing number:
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
For other country, please use the below form to fill the details.
Airasia baggage claim form: https://eform.airasia.com/
Airports and terminals of AirAsia
Check the airport and terminals where AirAsia located all over the world.
Near-by Airports:
Near-by cities:
Attractions in Indonesia:
Types of Planes / Air craft available with AirAsia
Total fleet: 72
Airbus A320
- Airbus A320-200
- Airbus A320neo
Boeing 737
- Boeing 737-300
Boeing 747
- Boeing 747-200
McDonnell Douglas MD-11
- McDonnell Douglas MD-11
Queries handled by AirAsia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme
Is there any problem / complaint with reaching the AirAsia Surabaya, Indonesia Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the AirAsia Surabaya, Indonesia: (click on the stars below)